![L. Hansen's Forwarding](https://media.trabajo.org/img/noimg.jpg)
Customer Service Representative
4 weeks ago
L. Hansen's Forwarding Ltd operating in Scarborough, Ontarip is a rapidly and continually expanding Auto Hauling / Vehicle Relocation company with 40 years in business. We are actively seeking an individual to take on a variety of responsibilities and tasks in their role as a Client Service Representative.
Competencies
- Professionalism
- Customer Service Focus
- Attention to Details
- Commitment to Health and Safety
- Cultural Sensitivity
- Organization
- Time Management
Job Duties
- Core working hours at 8 am to 4.30 pm.
- Respond to customer calls, quote prices generated through our Website.
- Assist existing and potential customers in providing quotes, orders and necessary follow ups.
- Pre-call orders, update the order and documenting entry of notes.
- Office Filing
- Provide inspection reports to our Claims Department as and when requested.
- Any other related duties as required.
Education & Experience:
- 2 - 3 years of experience in Customer service.
- Completion of High School Certificate.
- Ability to manage priorities efficiently and make quick educated decisions.
- Customer oriented and a team player.
- Knowledge of Microsoft Office programs.
- High attention to detail and well organized.
- Good communication skills.
- Pleasant Attitude.
- Previous experience in automotive industry would be an asset but not mandatory.
Work Conditions
- Our location is not accessible by public transportation or by foot or bicycle, access to our office is only possible by means of automobile. Must have a vehicle.
- Occasional Overtime
- Prolonged periods of sitting at a desk and working on a computer.
Work Hours: 8.00 am - 4.30 pm, 30 min lunch
Benefits after 3 successful 3 months includes:
- Group/Medical coverage including Long Term Disability coverage.
- Eligible to start contributing to Group RRSP program (Company match up to 4% after 12 months)
- Free Car Parking
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