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General Support Services Clerk

4 months ago

Ottawa, Canada Courts Administration Service Full time

Courts Administration Service - Tax Court of Canada - Registry Services
Ottawa (Ontario)
CR-04
$55,955 to $60,399
For further information on the organization, please visit Courts Administration Service

**Closing date: 7 November 2023 - 23:59, Pacific Time**

**Who can apply**: Persons residing in Canada, and Canadian citizens and Permanent residents abroad.

**Important messages**:
We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

**Work environment**:
Are you looking for a career where you can make a difference? Help support the delivery of justice for all Canadians

Do you want to contribute in creating tangible results?

Does the following sound like you?
- I thrive in a dynamic environment
- I pay attention to detail. Producing high quality work is very important to me
- I actively listen to and respect the opinions of others

If this is you, we invite you to join an organization that is committed to ensuring an inclusive workplace and respect for all We strongly encourage you to consider a career at Courts Administration Service (CAS)

This opportunity will provide many benefits to you, such as:

- Career development and learning opportunities;
- Chance to develop new skills and competencies;
- Gain valuable experience in building relationships across government; and
- Work in an engaging, empowering role.

CAS is part of the core public administration, and its employees benefit from the federal public service pension plan.

CAS has its own compensation services which include direct access to a Compensation Advisor in Ottawa for timely resolution of all pay issues that may arise.

**Intent of the process**:
**Positions to be filled**: 6

**Information you must provide**:
Your résumé.

At minimum, a successful completion of secondary school or an acceptable combination of education, training and/or experience.

Degree equivalency

Experience providing a variety of general support services (General office support is defined as managing telephone calls, filing, data entry, photocopying, scanning and dealing with clients).
OR
Experience providing service to external clients (such as, but not limited to, experience in the following fields: retail, banking/financial services, tourism, call centres, restaurant/dining services, etc.).

**The following will be applied / assessed at a later date (essential for the job)**:
Various language requirements
Bilingual (BBB/BBB)
French or English Essential

Information on language requirements

Ability to organize work, set priorities and meet deadlines
Ability to communicate effectively orally
Ability to communicate effectively in writing

Attention to detail
Initiative
Client-Oriented
Judgment
Effective interpersonal skills

**The following may be applied / assessed at a later date (may be needed for the job)**:
Experience working in a *judicial, quasi-judicial or legal environment.

Experience providing services to internal clients in a file room setting.

Experience working as a Registry Assistant, Support Clerk, Judicial or Legal Assistant or assistant in a similar position.

Definition:

- Judicial or quasi-judicial environment is defined as a Board, Commission, Tribunal or Court (Federal, Provincial or Municipal).

Operational Requirements:
Willing and able to work between 8:30 and 4:30 each day.

Willing and able to work overtime on short notice.

Willing and able to work on site in Ottawa in accordance with a pre-established schedule.

**Other information**:
The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

Asset qualification(s) may be applied in this selection process.

**Preference**:
Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

**We thank all those who apply. Only those selected for further consideration will be contacted.