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Account Manager/business Development Manager

1 month ago


Toronto, Canada The Universal Group Full time

**Are you looking to grow and pursue your passion in Sales as an Accounts Manager? Do you have the entrepreneurial spirit and determination to help the business expand in a new market?**

The Account Manager is responsible for overseeing a portfolio of assigned customers in a geographic region, with a primary focus on driving new business development and expanding our Traffic Control suite of services and products to both existing and potential
clients. As the lead point of contact, you will establish and nurture strong, enduring customer relationships, positioning our offerings as essential solutions.

In this role, you will actively engage with external clients while collaborating with cross
- functional internal teams, including Inside Sales, Operations, and Manufacturing. This position entails frequent travel and requires adept utilization of a CRM to strategically plan, execute, and direct efforts both internally and externally.

**What you will do**

**New Business Development**
- Lead the charge in developing and executing strategic plans to expand revenue and market share within the assigned territory.
- Focus on prospecting and securing new clients for our Traffic Control suite of services and products, effectively presenting our value proposition.
- Identify opportunities to consolidate customer spend across various "Traffic Control" services and drive business growth through innovative approaches.

**Client Relationship Management**
- Serve as the primary point of contact for all external client interactions, ensuring superior account management.
- Forge enduring relationships with clients at all levels, positioning yourself as a trusted advisor to meet their evolving needs.

**Collaboration and Communication**
- Collaborate extensively with internal teams to identify growth opportunities within the territory and coordinate seamless solution delivery.
- Communicate progress and initiatives effectively to both internal and external stakeholders.

**Sales Strategy and Implementation**
- Utilize CRM tools to strategize, plan, and prioritize sales efforts effectively, resulting in targeted outcomes.
- Respond to and lead the preparation of RFP/RFQ responses, harnessing internal resources to support the process.

**What you get from us**
- Competitive compensation package depending on experience
- Company truck & paid gas card
- RRSP with company match after probation
- Extended healthcare benefits available after probation
- Corporate bonus based on performance
- Position is fully remote

**What we need from you**
- BA/BS degree in Business Administration, Sales, or a related field.
- Proven track record in outside sales roles, preferably as an Account Manager or similar, with a strong focus on new business development.
- Exceptional ability to communicate, influence, and negotiate with stakeholders at all levels.
- Proficiency in using CRM software (e.g., Salesforce, Zoho CRM, or HubSpot) and MS Office (particularly MS Excel).
- Demonstrated history of delivering customer-centric solutions to meet client needs.
- Remarkable multitasking skills with acute attention to detail and the ability to manage complex account portfolios.
- Excellent presentation, negotiation, and interpersonal abilities.
- Strong written and verbal communication skills.
- Be located near the Greater Toronto Area

**Why Universal Group?**

The Universal Group is driven by our purpose to provide Peace of Mind to both our clients and team members. Our people embrace our core values of being ‘Passionate, Authentic, and Driven’ in everything we do and in every decision we make every day. They are the fabric of who we are and, without question, the reason for our success and continued growth.

The safety of our team members and the public drives us daily.

The Universal Group is an industry leader in traffic control services, traffic management planning, traffic equipment supply, landscaping, temporary labour and occupational health and safety training. We are a one-stop shop, as our full suite of services ensures that we can manage projects from conception to completion.

For more information about the company, please visit our Indeed Profile

**Our Commitment to Diversity**

The Universal Group is an equal-opportunity employer committed to diversity and inclusion in the workplace.

We prohibit discrimination and harassment of any kind based on race, colour, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic.

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