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Cashier/customer Service Representative

4 months ago

Toronto, Canada Nella Food Equipment Full time

_**Nella Cutlery was established and has been serving the food industry since 1952. We import, manufacture, and distribute a full line of food service equipment.**_
- **Nella Toronto is looking for a Cashier/Customer Service Member to join our team for our Norfinch location**_

**Responsibilities**:

- Engage in conversation to determine client needs, directing them to products and services
- Display a professional, courteous and empathetic attitude to all customers
- Consistently deliver high-quality service with a focus on customer engagement
- Efficiently identify customer needs and determine how to address them
- Sell organization's products/services where applicable, and provide customers with a high level of service
- Assist with shelf-stocking and merchandising
- Handle customer transactions responsibly and accurately
- Maintain professional appearance and attitude
- Develop and maintain professional relationships with new and existing customers
- Contribute to team effort by accomplishing related tasks as needed
- Perform additional duties as required

**Requirements**:

- **2 years of Customer Service experience**:

- **Previous retail or food industry experience is an asset**:

- **Speaking a second language is an asset**:

- Strong communication and interpersonal skills
- Self-motivated and enthusiastic
- Detail-oriented and organized
- Comfort in working in a high-volume role
- Ability to prioritize tasks and manage time effectively
- Ability to lift 50-60lbs

**Salary**: $18.00-$22.00 per hour

**Benefits**:

- Dental care
- On-site parking
- Store discount

Day range:

- Monday to Friday
- Weekends as needed

Shift:

- 8 hour shift
- Day shift

**Experience**:

- Customer service: 2 years (required)
- cashier: 1 year (required)

Work Location: In person