Facilities Coordinator

2 weeks ago

Kitchener, Canada JLL Full time

JLL supports the Whole You, personally and professionally.

The Facility Coordinator will provide support to the Site and the Assistant Facility Manager with operational activities in maintenance and operations, accounting and finance, vendor oversight, equipment and supplies, occupancy services and helpdesk.WHAT YOU’LL DOProactively develop and maintain client relationships ensuring that expected service levels are achieved.
Comply with all requirements of the Client contract and meet or exceed Key Performance Indicators.
Deliver an exceptional quality of service, as reflected by client feedback.
Coordinate site operations accordance with all agreed policies, procedures and contract scope.
Identify opportunities for improved operation and service excellence, making recommendations for consideration.
Conduct site inspections and assessments to ensure all building procedures and performance measures are maintained at all times and the provision of a safe workplace.
Manage repairs and maintenance, minor works and other work requests, tracking to completion.
Assist with the coordination and scheduling of maintenance activities.
Provide information and direction to vendors, facilities staff and other service providers as required to ensure excellent coordination and execution of work, with mínimal disruption.
Assist in the procurement of vendors and services as required
**Coordinate the delivery of site amenities which may include**: fitness, food services, massage, transportation, security and capital projects.
Support space planning activity and building churn/moves as required and acting as the site key point of contact.
Provide coordination and support events, meeting and conference facilities as required.
Provide the following services as may be applicable to the site: reception and guest support, new hire orientation, mail and courier services, office supplies and equipment maintenance, landlord relations and management of building access passes.
Assist in carrying out safety and emergency response activities as directed.
Follow established escalation procedures and incident reporting procedures.
Maintain and update Standard Operating Procedures (SOPs) and emergency response documentation for the site as required.
Update and maintain accurate records and official documentation for the site/s including site pages where applicable.
Any other activities to support JLL and/or operations, including, but not limited to: moves/reconfigurations, events, safety or sustainability practices
Assist with operational reporting, budgeting, financial systems, purchasing as necessary.
Identify and respond to any financial or budgeting related issues.
Ensure prompt and accurate management of purchase orders in finance systems.
Manage payments to Vendors where applicable, using available systems, complying with relevant policies and procedures.
Seek ways to constantly reduce costs and improve operational standards.
Ensure compliance within delegated financial and contractual authorities.
Actively support an environment of teamwork, co-operation, performance excellence and personal success.
Participate in the individual performance management program, and personal development planning process.
Act as an ambassador for JLL by behaving consistently with cultural and ethical requirements and participating in company activities.
WHAT WE’RE LOOKING FORProficiency in a range of information technology tools and platforms.
Prior experience in facilities, property management, hospitality or related field preferred
Knowledge of local occupational health and safety requirements, critical facilities and vendor management for specialized services is advantageous
Understanding of basic technical aspects of property (Computer Room Air-conditioning, Chiller system, Fire Protection system, Mechanical & Electrical system, BMS system) is advantageous
Excellent communication, organization and problem solving skills.
Ability to work independently with little supervision and effectively deal with stressful situations.
Self-motivated; confident, energetic and flexible.
WHAT’S IN IT FOR YOUJoin an industry leader and shape the future of commercial real estate
Deep investment in cutting-edge technology to power your work
Comprehensive and competitive benefits plan
A supportive, caring and diverse work environment designed for your growth and well-being

Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 compan

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