Customer Service Clerk
3 weeks ago
Education: No degree, certificate or diploma
- Experience: 2 years to less than 3 years
**Work setting**:
- Beauty shop or aesthetic service
**Tasks**:
- Access and process information
- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Explain the type and cost of services offered
- Issue receipts and other forms
- Order office supplies and maintain inventory
- Perform general office duties
- Receive and log complaints
- Receive payments
- Sell merchandise
- Advise clients on advertising or sales promotion strategies
- Consult with clients after sale to provide ongoing support
- Answer clients' inquiries and provide information
- Explain procedures, risks and benefits to clients
**Area of work experience**:
- Beauty salon attendant
**Security and safety**:
- Basic security clearance
**Transportation/travel information**:
- Own transportation
**Personal suitability**:
- Punctuality
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Reliability
- Team player
- Initiative
- Judgement
- Ability to multitask
**Screening questions**:
- Are you currently a student?
- Are you currently legally able to work in Canada?
- Do you have previous experience in this field of employment?
**Financial benefits**:
- Gratuities
- Work Term: Permanent
- Work Language: English
- Hours: 20 to 40 hours per week
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