IT Network Specialist

3 weeks ago


SaintLaurent, Canada Aversan Full time

Our client has implemented a connectivity framework that utilizes Palo Alto Prisma with 6 connection data centers globally (Equinix locations). Palo Alto Next-Gen Firewalls and Panorama form key components of this infrastructure. This framework enables customers to access AWS infrastructure through this connectivity pathway.

The members of this role will comprise a team that ensures continuous service of this infrastructure and rapid restoration in case of outage.

**Key tasks**:

- Provide initial response to incidents raised by business teams who are actively supporting customers
- Engage in active monitoring of all connectivity infrastructure components, including key areas Palo Alto Prisma, and Equinix virtual machines across multiple data centers
- Co-ordinate active handling of incidents raised, by ensuring a technical bridge is established and bringing any additional specialists and partner technical support into the troubleshooting arena
- Contact partner technical support as needed, raising and escalating tickets as needed in those support systems
- Conduct network technical troubleshooting and executing workarounds or fixes in areas specified for administration in this role. Such areas include: Palo Alto Prisma, Equinix Virtual network infrastructure and Palo Alto Panorama and Firewalls
- Transfer ownership of incident co-ordination back to business teams where the cause is determined to be elsewhere and not part of the connectivity framework. Ensure seamless transition of the incident handling.
- Ensure managed services partner staff are fully onboarded to support and execute tasks as part of this team
- Ensure all tickets are properly managed and closed
- Ensure all reporting of SLA’s, SLO’s are accurate
- Ensure any fixes are properly managed through the implementation
- Ensure any documentation is updated, and post-incident reports are prepared
- Be an active participant in the team, ensuring complete communication of all events to colleagues

**Qualifications**:

- Strong knowledge of AWS cloud networking technologies
- Strong knowledge of Palo Alto technologies
- Strong verbal, written skills
- At least three years’ experience in the Networking domain
- At least two years in a role that provides first or second-line technical support or incident co-ordination
- Strong troubleshooting skills of LAN, Firewall and cloud networking
- Understanding of Infrastructure as a Code and agile methodologies
- Cloud networking certification is an asset
- Palo Alto certification is an asset
- Self-motivated and autonomous


  • IT Network Specialist

    4 weeks ago


    Saint-Laurent, Canada Aversan Full time

    **IT Network Specialist **to ***work on leading edge technology products **Location**: St-Laurent, QC **RESPONSIBILITIES**: - Contribute to the upkeep of the network infrastructure and network services for the global enterprise (over 100 sites worldwide). - Development and coding on various AWS services. Ex.: Cloud Formation Templates, Cloud Watch, Cloud...

  • IT Network Specialist

    11 hours ago


    Saint-Laurent, Canada Aversan Full time

    Your Role & Main Responsibilities - Contribute to the upkeep of the network infrastructure and network services for the global enterprise - Improve network solutions and related processes applicable to LAN, WAN, SDWAN - Coordinate services and monitoring to prioritize and ensure high network availability and performance - Contribute to the planning and...


  • Saint-Laurent, Canada SoftFlow Apple MAC IT Full time

    **Job description** **IT Network Specialist Level 3 Needed** **MUST HAVE**: Very good knowledge in: - Apple Network Knowledge - Mac OS Server - Microsoft Office 365 - Cybersecurity Configurations We are looking for senior network specialists to join our highly motivated IT services team familiar with **Microsoft environment** and have these...

  • Platform Manager

    4 weeks ago


    Saint-Laurent, Canada CAE Full time

    **About This Role** **Your Mission** As a Platform Manager for Network Critical Services, you will be responsible for the administration, evolution and operational support of CAE’s critical networking systems globally. In this position, you will be part of a global Infrastructure & Operations Team, interacting regularly with peers in other regions...

  • DevOps Specialist

    4 weeks ago


    Saint-Laurent, Canada EXFO Full time

    DevOps Specialist / Specialiste DevOps **Main locations**:Ville Saint-Laurent, Quebec, CA**Job Type**:Full-time**Workplace type**:Hybrid**Offer number**:4501EXFO develops smarter test, monitoring and analytics solutions for the global communications industry. We are trusted advisers to fixed and mobile network operators, hyper-scalers and leaders in the...


  • Saint John, Canada Innovatia Full time

    Innovatia Technical Services Inc. (ITSI) is an industry-leading technology outsourcing support provider with expertise in the telecommunications industry. Operating for over 20 years, we specialize in workflow and knowledge processes, as well as technical support, helpdesk and multilingual support services. With over 300 professional experts across the...


  • Saint-Laurent, Canada Fencecore Solutions Inc. Full time

    **About Fencecore** Fencecore is an IT managed services provider that has been recognized as one of Canada’s top-rated and fastest growing providers of technology solutions. At Fencecore, we work to continuously help customers strategize and optimize their IT environment. **About The Role** The Implementations Specialist is responsible for executing...

  • Tehcnical Specialist

    4 weeks ago


    Saint-Laurent, Canada Phoenix Contact Ltd Full time

    **Location**: Milton, Ontario **ABOUT THE COMPANY** **Phoenix Contact's roots are in Germany. Our headquarters are in Blomberg. Originally founded in Essen in 1923, we have grown over the years. With over 50 subsidiaries worldwide, we truly have Global reach. Together with customers and partners, we design solutions for the future using trend-setting...


  • Saint-Laurent, Canada CAE Full time

    **Role and Responsibilities** **Cyber Threat Detection Specialist** If you’ve taken a plane to any destination in the world, chances are, your pilot was trained by CAE. With its strong customer focus, the CAE team is dedicated to elevating the training experience to make pilots the best they can be. **Your mission** The Cyber Threat Detection...


  • Saint-Laurent, Canada SpaceBridge Inc. Full time

    We are currently seeking a Verification and Validation Specialist to join our team in Montreal, QC. In this position, the incumbent plays a crucial role in the product development process and contributes to bringing product quality upstream to ensure releases are meeting specifications. He or she is responsible for designing and executing test cases and will...


  • Saint-Laurent, Canada CAE Full time

    **Role and Responsibilities** **Cyber Security Operations Specialist** **Your Mission** CAE is looking for a Cyber Security Operations Specialist to join our team and help us protect our network and systems from cyber threats. You will be responsible for working in Data Loss Prevention (DLP), managing various cyber technologies, reviewing, and approving...


  • Saint-Laurent, Canada SpaceBridge Inc. Full time

    We are currently seeking a Verification and Validation Specialist to join our team in Montreal, QC. In this position, the incumbent plays a crucial role in the product development process and contributes to bringing product quality upstream to ensure releases are meeting specifications. He or she is responsible for designing and executing test cases and will...


  • Saint-Hyacinthe, Quebec, Canada Intact Financial Full time

    At Intact Financial, our employees are at the heart of everything we do. We help people, businesses, and society prosper in good times and be resilient in bad times.We have a commitment to you in exchange for living our Values, striving to do your best work, being open to change, and investing in your career. In return, we promise to provide support,...

  • IT Technician

    3 weeks ago


    Saint-Laurent, Canada Fleming IT Solutions Full time

    We are a dynamic Montreal-based technology company looking to hire a qualified person for a position to assist with technological systems in IT environments. Position includes, installing, maintaining, and diagnosing Windows systems, Desktop and Server. Knowledgeable in Active Directory, 365, azure, VMWare, Hyper-V and other domain services. Apple systems...


  • Saint-Hyacinthe, Quebec, Canada Intact Full time

    Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.Our employee promise represents Intact's commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to...


  • Saint-Hyacinthe, Canada Intact Full time

    Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to...

  • IT Specialist

    3 days ago


    Montérégie-Nord (Saint-Antoine-Sur-Richelieu), Canada Fed IT Full time

    We are seeking a skilled IT Specialist to join our team at Fed IT, a leading recruitment firm specializing in IT recruitment. As an IT Specialist, you will be responsible for managing the maintenance, evolution, and security of IT systems, with a focus on incident prevention and business continuity.In this role, you will ensure the implementation,...


  • Saint-Laurent, Canada Bombardier Full time

    **Why join us?**: As the leading manufacturer of business aircraft, Bombardier is renowned for designing, manufacturing, and servicing world-class aircraft that elevate the client experience. Bombardier has been successful in setting the highest standards because we are a people-centric business that fosters passion, diversity and authenticity. Prioritizing...


  • Saint-Laurent, Canada CAE Full time

    **Role and Responsibilities** Passionate about your field? Looking for a work environment where you can meet challenges, innovate, use state-of-the-art tools and collaborate with experts from various sectors? Want to join a worldclass company and industry leader and be proud to contribute to our projects and mission? Come join our team and share your...


  • Saint-Laurent, Canada Bombardier Full time

    When applicable, Bombardier promotes flexible and hybrid work policies._ ***: **Why join us?**: At Bombardier, we design, build and maintain the world’s peak-performing aircraft for the world’s most discerning people and businesses, governments and militaries. We have been successful in setting the highest standards by putting our people at the heart of...