Certificate Specialist

2 weeks ago


Winnipeg, Canada Aon Full time

Aon is looking for a Certificate Specialist to join our team. As part of an industry-leading team, you will help empower results for our clients by delivering innovative and effective solutions as part of our Client Service Delivery team within Aon.

This is a hybrid role with the flexibility to work both virtually and from any of our major Canadian offices.

Aon is in the business of better decisions
At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.
As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

What the day will look like
Executes operational/technical work under general guidance for the Onshore Production team, to achieve results such as:
Support Aon Client Services with the onshore production of certificates
Identify and support key processes improvements to be implemented within Aon Client Services
Develops, analyze and reports critical Key Performance Indicators (KPIs)
Perform analyses
Developing/ producing / sensitive reports, plans and/or outputs
Implement standard processes, best practices and tools/systems that increase the efficiency of information exchanges among processes, clients, and strategic industry partners
Develop and implement quality control standards and protocol
Role Complexity/Problem Solving
Resolves issues with impact on client relationships (external/ internal), client operations or technical methodology
Resolves issues using analytical tools with mínimal guidance
Develops conclusions from analysis and applies results to business operations
Discretion & Decision Making
Provides significant input into technical / technological decisions for the unit
Provides input into the unit’s business plan
Interaction
Develops and manages collaborative relationships/ networking with multiple-level internal contacts across units or potentially the portfolio to:
advise and build positive support on critical issues/ solutions related to area of expertise
influentially negotiate/ promote resources to achieve mutually desired results
Develops and manages collaborative relationships with mid to senior-level external stakeholders to:
advise on issues; and negotiate critical deliverables and contracts
investigate and address short
- and mid-term needs, and translates needs into results
Skills and experience that will lead to success
Insurance background is a must
Impeccable communication skills
Minimum 2 years of commercial insurance experience
Previous experience on working on complex certificates
RIBO license or desire to obtain, an asset.
How we support our colleagues
In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working
Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.
Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace. #LI-DR1 #LI-HYBRID 2515798


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