Data Center Operations Site Manager

5 days ago

Quebec City, Canada Hewlett Packard Enterprise Full time

Data Center Operations Site Manager / Gestionnaire du site des opérations du centre de données

Do you have a passion for invention and self-challenge? Do you grow with pushing the limits of what’s considered feasible? At Hewlett Packard Enterprise, you will have the power to make the most out of your career. Hewlett Packard Enterprise is one of the world’s largest and most successful IT Companies. We are successful not just because of the technology solutions that we deliver, but also because of our core values and the amazing people that we have. We invest in our employees’ personal growth & development in an environment that will challenge and reward them. Hewlett Packard Enterprise is filled with energetic people, sparking technology revolutions and creating the future to help improve the lives of every customer.

HPE is seeking a Datacenter Operations Site Manager to oversee the delivery, buildout, and ongoing operations of the core infrastructure and foundational technologies in support of the Supercomputing as a Service (SCaaS) business. This is an exciting opportunity to have a significant impact on a key business with considerable growth potential. In this role, you will be an integral part of a team deploying and maintaining solutions that will support a scaling customer base.

This role will be performed onsite in Quebec City.

**Primary Responsibilities**
- Primary regional point of contact and manager for our Supercomputing-as-a-Service system
- Oversee data center operations maintenance and sustainability, including defining processes for installing, decommissioning, troubleshooting, and diagnostics assessment
- Manage system startup and shutdown, including hardware replacement as necessary
- Assigns tasks to technicians and monitors progress against Key Performance Indicators (KPIs) and established Service Level Agreements (SLAs)
- Ensure technicians are trained on procedures for installation, deployment, replacement, and post-execution quality check processes
- Implement and maintain all security and data management protocols as defined by the security architects and system admins
- Intimate understanding of the overall system, including the various system components and functionality as required to be an effective operations manager
- Brings technical thinking to break down complex data and to engineer new ideas and methods for solving, prototyping, designing, and implementing datacenter solutions
- Collaborates with project managers and development partners to ensure effective and efficient delivery, deployment, operation, monitoring, and support of datacenter engagements

**Experience and Skills**
- Excellent communication skills
- Strong collaborator and ability to work well in a team environment
- Hands on experience with the tools and infrastructure to support **HPC systems **at scale including networking and storage
- Deep understanding of **high-performance computing**
- Experience working in a production, mission-critical 24x7x365 **datacenter environment**
- Applicable certifications: Information Technology Infrastructure Library (ITIL) Foundation, ASICS/Inventory Control, CompTIA (A+, Server+, Network+), Basic Structure Cabling (BSC), Certified Data Center Professional (CDCP), Six Sigma Green Belt
- ** 5+ years of team supervision or management**
- Experience leading diverse, technical, or IT workforce of up to ten employees
- BS in Computer Science, IT Management, or equivalent

Join us and make your mark

**We offer**:

- A competitive salary and extensive social benefits
- Diverse and dynamic work environment
- Work-life balance and support for career development
- An amazing life inside the element Want to know more about it?

Then let’s stay connected

**Gestionnaire du site des opérations du centre de données**

Vous avez une passion pour l'invention et l'auto-défi ? Évoluez-vous en repoussant les limites de ce qui est considéré comme faisable ? Chez Hewlett Packard Enterprise, vous aurez le pouvoir de tirer le meilleur parti de votre carrière. Hewlett Packard Enterprise est l'une des sociétés informatiques les plus importantes et les plus prospères au monde. Nous réussissons non seulement grâce aux solutions technologiques que nous proposons, mais également grâce à nos valeurs fondamentales et aux personnes formidables que nous avons. Nous investissons dans la croissance et le développement personnels de nos employés dans un environnement qui les mettra au défi et les récompensera. Hewlett Packard Enterprise est rempli de personnes énergiques, déclenchant des révolutions technologiques et créant l'avenir pour aider à améliorer la vie de chaque client.

HPE recherche un gestionnaire de site d'exploitation de centre de données pour superviser la livraison, la construction et les opérations continues de l'infrastructure de base et des technologies fondamentales à l'appui de l'activité Supercomputing as a Service (SCaaS). Il s'agit d'un

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