Crisis Counsellor-hindi

**Position Type**:Full time Contract **Working Hours**:35 per week **Location**:Peel Region

**Brampton Multicultural Community Centre (BMC)** is a charity established in 1987 that provides settlement and social services to newcomers, immigrants and the larger community in the Peel Region. Our mandate and core business is to enable less advantaged individuals, families and groups in the community to reach their full potential, enhance their life skills, and create a better future. BMC has a variety of specialized programs that cater to specific demographics and focus on providing different services such as (Settlement, Mental Health, Youth Development, Employment, and Seniors Support) making BMC a one-stop-shop for needed services. The Crisis Counsellor will provide therapeutic support and crisis intervention to a variety of individuals and families.

**RESPONSIBILITIES**
- Program planning, development, monitoring, case management, evaluation & documentation
- Provide crisis intervention and make appropriate recommendations, information and referrals for ongoing treatment
- Provide trauma-focused counseling and therapy services for children and families
- Complete initial intake and create an individual treatment plan for each client
- Provide ongoing confidential counselling and case management using various theoretical frameworks and interventions in relation to individual client / family needs
- Work to join appropriately with clients in establishing effective professional relationship with an awareness of maintaining appropriate boundaries
- Maintain accurate and timely case notes and record of all client contacts
- Initiate, maintain, and update accurate client reports, case notes, files, assessment forms, and other information as required
- Establish and maintain effective working relationships with other collateral community agency professionals by working cooperatively with these community professionals
- Assist in the operation of agency's programs & services including information updating, filing, compiling monthly statistics, activity and outcome report monthly, quarterly, yearly basis
- Distribute promotional material about the services for newcomers at BMC service locations and creating awareness of our services in the community
- Attend staff meetings and training sessions as required
- Any other related duties complementary to the job.
- Reports to the Executive Director and his/her designate.

**QUALIFICATIONS/SKILLS**
- University degree in social work, psychology, criminal justice or related field
- Must have at least two years of experience working with children and families that have experienced trauma, violence or mental health issues
- Possess knowledge of trauma-focused cognitive behavioral therapy
- Must be able to demonstrate sound judgement and ability to build rapport
- Strong communication skills in and out of the therapeutic environment
- Ability to utilize verbal de-escalation techniques to effectively provide crisis intervention
- Extensive knowledge of the immigration system, and services available to assist newcomers, refugees and their families
- Demonstrated skills in case management, assessment and intervention, advocacy
- Ability to multitask while maintaining high level of accuracy in data collection
- Excellent interpersonal, organizational, communication, presentation and facilitation skills
- Ability to work with diverse people and communities with awareness to socio-economic and cultural barriers
- Capability to handle multiple priorities with ease and professionalism; able to work in a fast-paced environment with mínimal supervision
- Fluent in English and ability to speak, read and write Punjabi/Urdu/ Hindi is a definite asset.
- Strong communication (oral and written), and computer skills (Word, Excel, PowerPoint, Outlook), Social Media (Facebook, Twitter, LinkedIn etc.) and Web based databases (CTIMS)
- Adaptive to flexible working hours including evenings and weekends as needed
- Police Record Check for Vulnerable Sector is required as part of the hiring process
- Must have own transposition, driver license and insurance to use your vehicle for job related travelling

**Please submit your resume along with a cover letter in ONE document (PDF, Word or Rich Text Format) referencing**

**BMC-JC-0247- Crisis Counsellor by November 20th, 2023** to:
Human Resources Department

Brampton Multicultural Community Centre

197 County Court Blvd, Suite 303

Brampton, ON L6W 4P6
- BMC is an equal opportunity employer that promotes the principles of diversity and equity, and adheres to the tenets of the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. Accommodations are available upon request; all requests must be made to the HR department in advance._
- (WE THANK YOU FOR APPLYING. ONLY CANDIDATES SELECTED FOR AN INTERVIEW WILL BE CONTACTED)_

**Salary**: From $29.00 per hour

Expected hours: 35 per week

**Benefits**:

- Dental care
- Em