Social Media Community Manager

3 days ago

Toronto, Canada ICUC Social Full time

Remote Social Media Community Manager - **Fluent or C2 level in Polish and English**

**The Perks:  ** 
- **100% remote work** from home - no commute to the office.
- Work with a diverse group of individuals **in a fun and ever-changing industry** - we’re global and so is our workforce.
- You get to help **influence decision makers** regarding their products in your local market.  
- **Further your career** by working with **Fortune 500 enterprise clients**.  

**The Role**:
Do you enjoy managing **social media** accounts and assessing inbound **messages** and **user profiles**?

Do you perform best when working in a **remote environment where you can organize your own workload**?

Would you like to help manage the online reputation for some of the **world’s largest brands?**

If you answered yes, we have an exciting opportunity for you **ICUC Social **is looking for a passionate Social Media Community Manager to join our unique, remote team working with regulated industries (Alcohol, Tobacco, Financial, Pharmaceutical and Healthcare).

Applicants must be prepared for a fast-paced, self-motivated, entrepreneurial lifestyle. Bring your passion and enthusiasm to our team

Position type: Part-Time

Preferred Language**:Fluent or C2 level in Polish and English** **(written and spoken)**

**Salary**: $19.15 CAD per hour

What You'll Do:

- Supporting with monthly editorial content planning and post scheduling
- Daily monitoring of company’s social media accounts through Sprinklr (training provided)
- Assessing inbound messages and user profiles before engagement
- Drafting responses with the support of a pre-approved response book or other sources
- Collaborating with different functions (Marketing, Communications, Science, HR, Legal) on response approvals and response book update
- Preparing monthly data analysis reports on content and engagement performance

**Requirements**:

- **Experience in social media, social media management, social media marketing, communications, statistics, or a related field.**:

- Collaborating with different department functions.
- Previous experience in external communications / copywriting.
- **Fluency or C2 level in Polish and business level English (spoken and written) is required. Additional languages are a bonus**:

- Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy. 
- Must be highly adaptable and agile. 
- Must possess proficient technical skills including creating widgets, dashboards, insights and relevant content.
- Must possess adept collaborative abilities and people skills.
- Creative knowledge of the inner working of social media platforms.
- Must possess strong prioritization skills and time management abilities.
- Must be able to source a variety of knowledge.
- Must be able to problem-solve effectively.

**About the Company**: 

ICUC is a remote social media management services company delivering content moderation, community management and social listening services. With a team of over 310 multilingual specialists internationally, ICUC provides social customer care solutions to a variety of industry global clients 24/7, 365. ICUC is an expert at minimizing risk, building customer loyalty, and maximizing insight for global clients through a combination of technology and human-powered solutions. Working with an agency partner or directly with a brand, ICUC possesses a longstanding record of making the lives of the world’s biggest brands better. ICUC has been a remote company from the beginning and is focused on constant growth. At ICUC, we pride ourselves on our responsiveness, expertise, and scalability.  

**Our Brand:  **  

A member of dentsu International, ICUC Social is a global team of 290+, that acts as an extension of our client’s brand on social media. Providing scalable management, protection, and revenue-generation services, we are thoughtful and revel in working with a range of clients across many industries. We have specializations in several categories, with intimate knowledge of key metrics and a portfolio of work to prove it. Our Social Media Management Services are first-rate, and our work speaks for itself.  

Our services include Review Management, Social Content, Strategy, Moderation, Community Management, Social Listening and Reporting, and more

We know through experience that different ideas, perspectives and backgrounds foster a stronger and more creative work environment that delivers better business results. We strive to create workplaces that reflect the clients we serve and where everyone feels empowered to bring their full, authentic selves to work.  

**Job Type**: Part-time
Part-time hours: 20 per week

**Salary**: $19.50 per hour

Flexible language requirement:

- French not required

Schedule:

- Monday to Friday

**Language**:

- Polish (preferred)
- English (preferr

  • Social Media Community Manager

    7 hours ago

    Toronto, Canada Indeed Laboratories Full time

    **Social Media Community Manager** **About Indeed Laboratories** Proudly Canadian, when Indeed Labs launched in 2010, their goal was to bring high-quality formulas, not just one ingredient, to deliver the results that consumers were looking for. That’s why their award-winning Nanoblur was their very first product, capturing global attention with the...

  • Social Media Community Manager

    6 months ago

    Toronto, Canada Fitch Ratings Full time

    At Fitch, we have an open culture where employees are able to exchange ideas and perspectives, throughout the organization, irrespective of their seniority. Your voice will be heard allowing you to have a real impact. We embrace diversity and appreciate authenticity encouraging an environment where employees can be their true selves. Our inclusive and...

  • Social Media Community Manager

    6 months ago

    Toronto, Canada Fitch Solutions Full time

    At Fitch, we have an open culture where employees are able to exchange ideas and perspectives, throughout the organization, irrespective of their seniority. Your voice will be heard allowing you to have a real impact. We embrace diversity and appreciate authenticity encouraging an environment where employees can be their true selves. Our inclusive and...

  • Community & Social Media Manager

    3 days ago

    Toronto, Canada Homebase Full time

    **About Us** Our mission is to make hourly work easier for local businesses and hourly workers. Homebase currently serves more than 100,000 small (but mighty) businesses with everything they need to manage their hourly teams: employee scheduling, time clocks, payroll, team communication, hiring, onboarding, and compliance. Just don't call us "Human Capital...

  • Social Media Community Manager

    4 weeks ago

    Toronto, Canada New You Cosmetic Centres Full time

    Job SummaryA Social Media Community manager is a highly motivated, creative individual with experience and a passion for connecting with current and future customers through channels like Facebook, Instagram, and Tik Tok. That passion comes through as you engage with customers on a daily basis. You will be up-to-date with the latest digital technologies and...

  • Social Media Community Manager

    4 weeks ago

    Toronto, Canada New You Cosmetic Centres Full time

    Job SummaryA Social Media Community manager is a highly motivated, creative individual with experience and a passion for connecting with current and future customers through channels like Facebook, Instagram, and Tik Tok. That passion comes through as you engage with customers on a daily basis. You will be up-to-date with the latest digital technologies and...

  • Social Media Community Manager

    6 months ago

    Toronto, Canada Open Farm Full time

    **Who we are**: Founded in 2014, Open Farm is one of the fastest growing CPG companies in North America. We are transforming the way people feed their pets with a focus on producing premium, healthy food all ethically sourced from farm-to-bowl. We believe the best foods are made with consciously sourced, top-quality ingredients from farmers and fisheries who...

  • Social Media and Community Manager

    6 months ago

    Toronto, Canada Harlo Entertainment Full time

    **Company Description** Harlo Entertainment is a Toronto-based operator, management and private equity company, delivering value over 30 years of aggregate experience in both the hospitality and entertainment industry. With first-hand insights and perspectives, Harlo Entertainment defines best-in-class, luxury experience and is deeply committed to the...

  • Social Media Community Manager

    6 months ago

    Toronto, Canada Fidelity Investments Full time

    Description Please note, this is a contract opportunity ending December 2025. You will be working on a flexible hybrid schedule as part of Fidelity’s arrangement. At Fidelity, we’ve been helping Canadian investors build better financial futures for over 35 years. We offer individuals and institutions a range of trusted investment portfolios...

  • Social Media Community Manager

    2 months ago

    Greater Toronto Area, Canada NEW YOU Cosmetic Centres Full time

    **Job Summary** A Social Media Community manager is a highly motivated, creative individual with experience and a passion for connecting with current and future customers through channels like Facebook, Instagram, and Tik Tok. That passion comes through as you engage with customers on a daily basis. You will be up-to-date with the latest digital technologies...

  • Social Media Community Manager

    4 weeks ago

    Toronto, ON, Canada New You Cosmetic Centres Full time

    Job Summary A Social Media Community manager is a highly motivated, creative individual with experience and a passion for connecting with current and future customers through channels like Facebook, Instagram, and Tik Tok. That passion comes through as you engage with customers on a daily basis. You will be up-to-date with the latest digital technologies...

  • Social Media Community Manager

    4 weeks ago

    Toronto, ON, Canada New You Cosmetic Centres Full time

    Job Summary A Social Media Community manager is a highly motivated, creative individual with experience and a passion for connecting with current and future customers through channels like Facebook, Instagram, and Tik Tok. That passion comes through as you engage with customers on a daily basis. You will be up-to-date with the latest digital technologies...

  • Social Media Community Manager

    2 months ago

    Toronto, Canada Fitch Group Full time

    Social Media Community Manager (Toronto) **Requisition ID**:47338**Business Unit**:Fitch Group**Category**:Marketing & Communications**Location**:Toronto, ON, CA**Date Posted**:Nov 9, 2024- At Fitch, we have an open culture where employees are able to exchange ideas and perspectives, throughout the organization, irrespective of their seniority. Your voice...

  • Specialist, Social Media

    6 months ago

    Toronto, Canada Campfire Circle Full time

    **Specialist, Social Media & Community Management** **ABOUT US** Campfire Circle has offered healing through happiness for thousands of kids and families affected by childhood cancer since 1983. It’s where kids can be kids, and families can be families—engaging in camp-inspired community, in-hospital, and overnight camp programs, at no cost to them. As...

  • Social Media and Communications Coordinator

    4 weeks ago

    Toronto, Ontario, Canada Working for a Member of Parliament | Travailler pour un(e) député(e) Full time

    Constituency Assistant - Social Media and CommunicationsAbout us: Working for a Member of Parliament | Travailler pour un(e) député(e)We are seeking a qualified candidate to fill the Constituency Assistant – Social Media and Communications position. The successful applicant will support the Member of Parliament by providing a range of communications...

  • Communications Advisor, Social Media

    22 hours ago

    Toronto, Canada Infrastructure Ontario Full time

    **Level of position**:P3 **Position Purpose**: We are currently looking for a Communications Advisor to join a team of high performing professionals who strive to be creative and proactive, earn trust and respect, and achieve excellence. This position will report to the Manager, Corporate Communications. The purpose of the Communications Advisor, Social...

  • Social Media

    4 days ago

    Toronto, Canada Flair Airlines Ltd. Full time

    **Want to be part of a team that's changing the way Canada travels?** As Canada’s largest independent ultra-low-cost airline, that’s exactly what we’re doing at Flair Airlines. By consistently offering airfares that are a fraction of the ticket prices of “those other airlines”, we are making air travel an affordable option for millions of...

  • Social Media Manager

    1 month ago

    Toronto, Canada First Features Limited Full time

    We are looking for a creative and dynamic Social Media Manager to join our growing team. As the Social Media Manager, you will play a vital role in enhancing our brand presence across various social media platforms. You will be responsible for developing and executing social media strategies, creating engaging content, and analysing performance metrics to...

  • Manager, Global Social Media

    6 months ago

    Toronto, Canada McCain Foods (Canada) Full time

    **Position Title**:Manager, Global Social Media & Communications **Position Type**: Regular - Full-Time **Position Location**: Toronto HQ **Grade**: Grade 06 **Requisition ID**: 24231 **Manager, Global Social Media and Communications** We know the importance that food plays in people's lives - the power it has to bring people, families and communities...

  • Manager, Global Social Media

    7 months ago

    Toronto, Canada McCain Foods Full time

    **Position Title**:Manager, Global Social Media & Communications **Position Type**: Regular - Full-Time **Position Location**: Toronto HQ **Grade**: Grade 06 **Requisition ID**:24231 **Manager, Global Social Media and Communications** We know the importance that food plays in people's lives - the power it has to bring people, families and communities...