Clinical Support Manager
2 months ago
**We are looking for an organized and professional Clinical Administrative Manager for our mobile hearing clinic. Ears to You is a mobile hearing clinic company on Vancouver Island, Lower Mainland, Alberta and Ontario which offers exclusively to-your-door mobile hearing services. Ears to You was started by a very experienced hearing health specialist team to change the way patients receive hearing care. You will be responsible for running our mobile audiology clinic from a central office located in Nanaimo. This is a full-time salaried position for someone who is highly organized and excels at customer service and clinical administration.**
**Location: Nanaimo, BC**
**Salary**: $48,000 per year + Bonus Pay
Schedule: 9:00 am to 5:00 pm, Monday to Friday
Reports to: Senior Audiologist
Experience: >2 years’ administrative assistant experience (health-care related clinic desirable).
Your description:
You are a motivated individual who thrives in a clinical environment helping others. You are an expert in customer service, both in person and over the phone. You enjoy guiding clients through their journey, and have experience managing a calendar. You have an engaging, outgoing personality and genuinely enjoy helping people. Retail, and/or clinical experience is an advantage. Every person you interact with leaves with a solution.
Essential knowledge and competencies required:
- Microsoft suite
- Online ordering systems for medical devices/supplies, and claiming to third parties
- Familiarity with the Freedom of Information and the Protection of Privacy Act (FIPPA)
- Attention to detail
- Highly organized
- Professional and friendly telephone manner
Position Tasks/Duties:
- Scheduling client appointments over the phone
- Ordering hearing aids, molds and office supplies
- Trouble-shooting client concerns and questions over the phone and delegating to a hearing professional when required
- A solid grasp of hearing aid pricing and models
- Interfacing with 3rd party insurers such as VAC, FNA, and MSDPR
- Facilitating the day-to-day running of the clinic (including filling)
Offer and benefits:
- On-the-job training
- 2 weeks paid vacation per year
- 5 paid sick days
- Comprehensive medical benefits
**Job Types**: Full-time, Permanent
Pay: From $23.00 per hour
Expected hours: 40 per week
Additional pay:
- Bonus pay
**Benefits**:
- Casual dress
- Company events
- Dental care
- Extended health care
- On-site parking
- Paid time off
- Vision care
Flexible language requirement:
- French not required
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Nanaimo, BC V9T 6E1: reliably commute or plan to relocate before starting work (preferred)
**Education**:
- Bachelor's Degree (preferred)
**Experience**:
- Front desk: 2 years (preferred)
- Administrative experience: 2 years (preferred)
Work Location: Hybrid remote in Nanaimo, BC V9T 6E1
-
Clinical Counselor
2 months ago
Nanaimo, Canada Island Clinical Counselling Ltd. Full timeIsland Clinical Counselling Ltd is a well-established counselling clinic in Nanaimo BC. We are looking for another part-time Clinical Counsellor to add to our team! At ICC we strive to provide children, youth, families, couples, and adults with evidence-based service that is empathetic and tailored to individual needs. We are looking for someone with a...
-
Code Dental Clinic
6 months ago
Nanaimo, Canada Connective Support Society Full time**Connective Support Society**: Connective Support Society is a social services nonprofit operating in BC and the Yukon to create safe, healthy, and inclusive communities for all. The Connective approach is person-centered, holistic, and inclusive - we provide programs and services with essential supports to vulnerable and marginalized community members,...
-
Clinical Support Consultant
6 months ago
Nanaimo, Canada BuzzClan Private Limited Full time**Consultant Qualifications** Skill Sets and Qualifications for Clinical Support Consultants: - Must be able to complete 8-12 to meet operational demands and gaps - with providing activation support. - Significant prior Cerner Knowledge in a BC Health Care environment. - Registered Nurse or other Clinical Qualification Required, Preference for those who...
-
Clinical Support Consultant
6 months ago
Nanaimo, Canada BuzzClan LLC Full time**Title -Clinical support consultant** **Location-1200 Dufferin Crescent, Nanaimo, BC V9S 2B7, Canada** **Consultant Qualifications** **Skill Sets and Qualifications for Clinical Support Consultants**: - Must be able to complete 8-12 to meet operational demands and gaps - with providing activation support. - Significant prior Cerner Knowledge in a BC...
-
Dental Clinic Receptionist
5 days ago
Nanaimo, British Columbia, Canada Vancouver Island University Full timeAbout the RoleWe are seeking a highly skilled and customer-focused Dental Clinic Receptionist to join our team at Vancouver Island University. As a key point of contact for clients and students, you will provide exceptional support and service in a fast-paced, student-centered environment.Job SummaryThis is an exciting opportunity to work in a dynamic and...
-
Couples and Family Counsellor
2 months ago
Nanaimo, Canada Island Clinical Counselling Ltd. Full timeIsland Clinical Counselling Ltd is a well-established counselling clinic in Nanaimo BC. We are looking for another part-time Clinical Counsellor to add to our team! At ICC we strive to provide children, youth, families, couples, and adults with evidence-based service that is empathetic and tailored to individual needs. We are looking for someone with a...
-
Clinical Manager, Tertiary Site Operations
6 months ago
Nanaimo, Canada Island Health Full time**Job Description**: **NOTE**: This job applies to a manager responsible to provide clinical and operational leadership to a front-line clinical patient care department or health program that is delivered through multi-disciplinary health care teams in a hospital and/or community-based direct patient/client care setting. The departments are large with the...
-
Front Desk Receptionist
1 week ago
Nanaimo, British Columbia, Canada Vancouver Island University Full timeVancouver Island University is seeking a skilled Front Desk Receptionist to support our dental clinic.Job Overview:The successful candidate will provide exceptional customer service, manage front desk operations, and maintain accurate records. This is an excellent opportunity for a detail-oriented individual with strong communication skills to join our...
-
Clinical Practice Improvement Specialist
5 months ago
Nanaimo, Canada Edgewood Health Network Inc Full timeBe part of the work that’s changing lives The **Clinical Practice Improvement Specialist (CIS) **will lead and promote clinical practice change initiatives that enhance evidence-based clinical and medical practices, clinical documentation via Electronic Medical Record (EMR) system and other related policies, procedures, and practices in collaboration with...
-
Clinical Informatics Specialist
1 month ago
Nanaimo, British Columbia, Canada Provincial Health Services Authority Full timeJob Title: Clinical Informatics SpecialistWe are seeking a highly skilled Clinical Informatics Specialist to join our team at the Provincial Health Services Authority. As a key member of our Clinical Informatics team, you will play a critical role in supporting the Clinical & Systems Transformation (CST) project.Key Responsibilities:Perform clinical workflow...
-
Clinical Educator Specialist
1 week ago
Nanaimo, British Columbia, Canada Island Health Full timeWe are seeking a skilled Clinical Practice Educator to join our team at Island Health. As a Clinical Practice Educator, you will play a vital role in supporting the development of clinical skills and knowledge among healthcare professionals.About This OpportunityThis is a permanent full-time opportunity with Island Health. The annual salary for this position...
-
Clinical Coordinator
7 months ago
Nanaimo, Canada Island Health Full time**Job Description**: In accordance with the Vision, Purpose, and Values, and strategic direction of the Vancouver Island Health Authority, patient safety is a priority and a responsibility shared by everyone at VIHA; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position. Reporting to the Manager, the...
-
Interim Optical Clinic Manager
5 months ago
Nanaimo, Canada FYidoctors Full timeFYidoctors is seeking a **Practice Coach **on a Full-Time, interim basis at our Nanaimo - Waddington practice. This is a term position through to approx. February 2026. This team member will work a schedule of 40 hours per week. Our clinic is open Mondays through Saturdays so the ability to work select Saturdays is required. **How You’ll Benefit** -...
-
Community Support Worker
5 months ago
Nanaimo, Canada Bonaventure Support Services Full time**Job Title**:Community Housing Support Worker **Location**:Nanaimo **Position Type**: Live-In (Part-Time) **Schedule**: Sunday (8am-8am) **Wage**: $505.50 - $537.22 (per diem) **_ Job Summary_** Bonaventure Support Services is a dynamic and expanding social service agency on Vancouver Island. We offer a broad range of services, supports and...
-
Dental Clinic Receptionist
4 weeks ago
Nanaimo, British Columbia, Canada Vancouver Island University Full timeThe Faculty of Health Sciences and Human Services at Vancouver Island University is seeking a skilled Receptionist to join our team in the Dental Clinic. As the first point of contact, you will be responsible for receiving inquiries from clients and personnel from community medical and dental offices, as well as supporting students in meeting client...
-
Clinical Pharmacologist
4 weeks ago
Nanaimo, Canada Island Health Full timeIn accordance with the Vision, Purpose, and Values, and strategic direction of the Vancouver Island Health Authority, (Island Health) patient and staff safety is a priority and a responsibility shared by everyone; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position. Working within a collaborative,...
-
Counselling Clinic Administration
2 months ago
Nanaimo, Canada Allius Services Inc. Full time**Part-time Counselling Clinic Administration** **Proposed Part-time Hours**: Mondays, Wednesdays, Fridays, 9:30am-4:00pm *hours may vary. $22/hr **Who we are**: We are a diverse practice that focuses on children, teens, and families. We are a friendly team who offer individual counselling, couples counselling, play therapy, parenting support, coparenting...
-
Clinical Informatics Expert
5 days ago
Nanaimo, British Columbia, Canada PHSA Full timeJob SummaryWe are seeking a highly skilled Clinical Informatics Expert to join our team in Nanaimo, BC. As a key member of our organization, you will play a vital role in designing and implementing clinical information systems that improve patient care.About the RoleThis is an exciting opportunity to work with our team to develop and implement innovative...
-
Receptionist, Dental Clinic
1 month ago
Nanaimo, Canada Vancouver Island University Full timeThe Faculty of Health Sciences and Human Services includes the Departments of Child and Youth Care, Dental Assistant, Dental Hygiene, Early Childhood Education and Care, Health Care Assistant, Nursing, Practical Nursing, Social Work, Education Assistant and Community Support, and a Professional Development and Training department. The mission of the Faculty...
-
Clinical Nurse Lead
3 weeks ago
Nanaimo, Canada AVI Health and Community Services Full timeAVI Health & Community Services (AVI) is a multi-disciplinary community-based organization, providing HIV, hepatitis C and harm reduction services out of 5 locations across Vancouver Island. AVI provides services to people living with HIV and hepatitis C and harm reduction clients. We work within a social justice and health promotion framework – ensuring...