Clinical Coordinator, Integrated Response Team

3 weeks ago

Harrison Hot Springs, Canada Fraser Health Full time

Salary range: The salary range for this position is CAD $49.02 - $61.21 / hour Why Fraser Health?:
Fraser Health is the second largest health system in Canada with over 45,000 staff, medical staff and volunteers, and is the largest of five regional health authorities in British Columbia, providing hospital and community-based health services to nearly 2 million people in Metro Vancouver and the Fraser Valley.

All new hires to Fraser Health must have full COVID 19 vaccination (have received a full series of a World Health Organization “WHO” approved vaccine against infection by SARS-COV-2, or a combination of approved WHO vaccines). Please note this applies to all postings, and individual medical exemptions must be approved by the Provincial Health Officer.

Detailed Overview:
In accordance with Fraser Health's Vision, Mission and Values, program mandates and clinical practice guidelines, coordinates local Integrated Response Teams to support individuals living in sheltered, unsheltered or supportive housing and in need of health services by providing low-barrier, team-based primary care, addiction medicine and health promotion services at point of care, focussing on harm reduction support, stabilizing chronic health conditions, stability in housing, and promoting health and resilience. Coordinates day-to day operations of the assigned inter-disciplinary teams in assigned communities and supports and enables care coordination within the local service area and across the care continuum. Facilitates consistent, relevant and timely wrap-around treatment on-demand, rapid re-engagement, referral, access to information and outreach services, and traditional healing and cultural wellness supports where appropriate and feasible.

Provides leadership to contracted service providers and interdisciplinary teams in the development, delivery, and evaluation of service delivery to enable effective utilization of client resources, uphold cultural safety and humility throughout all aspects of the service, and facilitate the integration of Trauma-Resiliency Informed Practice (TRIP). Establishes strong working relationships with other health care providers and community partners. Ensures that operations and service planning align with establishing a dignifying, purposeful and trusting relationship with clients, promoting self-determination and independence; encourages knowledge exchange in day-to day activities, and empowers clients and natural supports to connect and engage within their communities. Ensures that individuals with lived experience and their family members are supported in navigating the health care system.

**Responsibilities**:

- Coordinates the day-to-day activities to ensure optimal use of resources and efficient use of clinical staff by methods such as establishing client priorities, assigning and adjusting work assignments, ensuring that necessary resources are available, promoting a positive team environment, and ensuring that staff have access to critical incident debriefing.
- Supervises designated clinical staff by providing work assignments, clinical supervision, coaching and feedback, and implementing corrective action where required. Participates in performance evaluation, assisting in planning staff training, development and orientation requirements, and develops, organizes and implements in-services and education programs for staff in collaboration with the Manager.
- Participates in the recruitment of new clinical staff by acting as an interview panel member, developing interview questions, and making recommendations to the Manager regarding hiring decisions. Conducts client file reviews by reviewing clinical records ensuring that they are complete and clinically sound.
- Provides a linkage between community mental health and substance use programs, public health, primary care, the acute care hospitals, housing and non-profit agencies by performing duties such as leading and participating in intake meetings, client reviews, case conferences to review cases that may require follow-up and meeting with Clinicians to discuss new referrals or those currently on caseload.
- Maintains client records by methods such as documenting client assessments, charting client information via PARIS and/or other clinical information systems, preparing progress notes and reports in accordance with established standards, policies and procedures to meet regulatory requirements and documenting for future reference and ensuring that access to and disclosure of information and records are in accordance with the Freedom of Information Act.
- Assists staff in resolving complex clinical issues by providing clinical consultation, role modeling, instruction, and coaching with problem solving. Oversees the development of joint care plans by methods such as providing reminders to staff and reviewing and monitoring care plans to ensure proper completion.
- Participates with patients, families, community supports, interdis

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