Seniors Program Manager

6 months ago

Toronto, Canada Pesce & Associates Full time

**Job Title: Seniors Program Manager**
**Reports to: Executive Director/Board**
**Employment Term: Full-time, 6-month Contract with possible extension**
**Work Hours: 40 hours/week**
**Work Location: 16 Spadina Road, Toronto**

**Native Canadian Centre of Toronto**

The Native Canadian Centre of Toronto (NCCT) is a non-profit, charitable organization located in the heart of downtown Toronto. The NCCT offers a wide range of Indigenous programs and services based on Indigenous cultural traditions and teachings.
- Mission:_ _To empower the Indigenous community in Toronto by providing programs that support their spiritual, emotional, physical, and mental well-being.
- Mandate:_ _To nurture an inclusive environment where all people respect Indigenous knowledge.
- Vision:_ The Native Canadian Centre of Toronto is dedicated to working with all of our relations toward a better future.
- Values:_ _Wisdom, Love, Respect, Bravery, Honesty, Humility, and Truth.

**The Position**

The **Seniors Program Manager** is responsible for all programming and activities, including the Personal Support Program and staff across the Seniors Department. This position is responsible for overseeing the Seniors Department including programming related to culture, group education, social, and physical activities; intensive case management with complex care clients, psycho-social assessments, intervention, and support to clients/caregivers; seniors lunch program; client appointment coordination and transportation; as well as leading outreach and education support. The Manager is responsible for overseeing a team of personal support workers who work with individuals with complex social needs and are vulnerable as a result of disability, exclusion, or diminished capacity and requires building on existing relationships with strategic partners and funders.

**Duties and Responsibilities**
- Creates and leads ongoing and regular programming related to culture, group education, social, and physical activities;
- Oversees case load management;
- Assesses and safeguards service and client information;
- Conducts thorough client assessments;
- Informs clients of their service options;
- Develops and updates care plans that best meet the needs of clients;
- Provides advocacy and support to clients and program staff members;
- Schedules and supervises all Seniors Department staff;
- Works with the Kitchen, overseeing the functioning of the senior’s lunch program;
- Liaises with community programs and health care providers to ensure the coordination of services and appropriate ‘continuum of care’ for clients receiving assistance;
- Coordinates client appointments and transportation requirements;
- Makes referrals to Community Care Access Centres for specific health care services and also to other community agencies as appropriate;
- Communicates client care plans to front line staff while providing support regarding client care issues;
- Maintains confidential and up to date case records for each client within the program;
- Ensures that service statistics are collected and reported accordingly and regularly;
- Monitors and evaluates program effectiveness ensuring that the program is implemented in an accountable manner financially and administratively;
- Ensures client files are created and maintained as per the OCSW standards and NCCT policies and procedures;
- Participates in annual program evaluations;
- Other related duties as may be assigned.

**Qualifications**:

- Degree or diploma in social work, human services, or related.
- Minimum of 5 years of progressive experience in a similar role.
- Experience in creating seniors programming, with specific focus on Indigenous cultural programming.
- Knowledge of the Personal Health Information Protection Act (PHIPA).
- Knowledge of the Infection Prevention and Control Measures for Health Care Workers.
- Good understanding and knowledge of senior’s mental health, bereavement, and caregiver support issues.
- Strong assessment, relationship building, and counselling skills.
- Driver’s license or ability to meet the mobility requirements of the role through another means is an asset.
- Exceptional verbal and written communication skills
- Demonstrated leadership skills including the ability to contribute to the creation of positive team and workplace dynamics.
- Demonstrated empathy, approachability, and an understanding of others.
- Successful community experience working with both Indigenous and diverse populations.
- Experience working within an Indigenous organization or with an Indigenous community an asset.
- Demonstrated ability to earn and maintain trust and show discretion at all times.
- Knowledge and ability to work with standard operating programs (i.e, word, excel).
- Ability to write and communicate clearly and effectively.
- Well organized and able to streamline, prioritize, and manage multiple tasks effectively.

**Knowledge/Skills/Abilities**:

- Working in a manner that prese

  • Manager, Community Partnerships and Programs

    2 months ago

    Toronto, Canada Toronto Seniors Housing Corporation Full time

    Toronto Seniors Housing Corporation (TSHC) provides subsidized rental housing in a state of good repair for approximately 15,000 low - and moderate-income seniors in 83 buildings across the city. Our mandate is to enable TSHC tenants to age at home in comfort and dignity with access to programs and services and with a voice in their community. With a focus...

  • Senior Program Manager

    6 months ago

    Toronto, Canada CB Canada Full time

    Senior Program Manager On behalf of our client in the Healthcare Sector, PROCOM is looking for a Senior Program Manager. Senior Program Manager – Job Description Provide program management leadership and expertise of large scale, highly complex, high profile and high-risk initiatives that may be multi-jurisdictional and/or enterprise wide. Ensure...

  • Seniors Program Manager

    5 months ago

    Toronto, Canada Native Canadian Centre of Toronto Full time

    **Job Title**: Seniors Program Manager **Reports to**: Executive Director/Board **Employment Term: Full-time, 6-month Contract with possible extension **Work Hours**: 40 hours/week **Work Location: 16 Spadina Road, Toronto **Native Canadian Centre of Toronto**: The Native Canadian Centre of Toronto (NCCT) is a non-profit, charitable organization located...

  • Seniors Program Manager

    6 months ago

    Toronto, Canada Pesce & Associates Full time

    **Job Title: Seniors Program Manager** **Reports to**:Executive Director/Board **Employment Term**:Full-time, **6-month Contract with possible extension** **Work Hours**:40 hours/week **Work Location**:16 Spadina Road, Toronto*** **Native Canadian Centre of Toronto** The Native Canadian Centre of Toronto (NCCT) is a non-profit, charitable organization...

  • Senior Program Manager

    1 month ago

    Toronto, Ontario, Canada Loblaw Digital Full time

    Senior Program ManagerLoblaw Digital is seeking a highly skilled Senior Program Manager to lead strategic initiatives across multiple teams and disciplines. As a key member of our team, you will be responsible for managing complex projects, ensuring timely delivery, and driving collaboration among cross-functional teams.Key Responsibilities:Lead plan...

  • Senior Program Manager

    1 month ago

    Toronto, Ontario, Canada Ontario Health Full time

    At Ontario Health, we are committed to developing a strong organizational culture that connects and inspires all team members across the province. Our vision is that together, we will be a leader in health and wellness for all. Our mission is to connect the health system to drive improved and equitable health outcomes, experiences, and value. How we work...

  • Senior Program Manager

    4 weeks ago

    Toronto, Ontario, Canada Global Pharma Tek Full time

    Job Title: Senior Program ManagerJob Summary:Global Pharma Tek is seeking a highly skilled Senior Program Manager to lead our program management initiatives. The successful candidate will have a proven track record of establishing and maintaining collaborative relationships with stakeholders, as well as experience in promoting Public Sector I&IT standards...

  • Senior Program Manager

    5 months ago

    Toronto, Canada Ontario Health Full time

    At Ontario Health, we are committed to developing a strong organizational culture that connects and inspires all team members across the province. Our vision is that together, we will be a leader in health and wellness for all. Our mission is to connect the health system to drive improved and equitable health outcomes, experiences and value. How we work...

  • Program Manager – Senior

    5 months ago

    Toronto, Canada Global Pharma Tek Full time

    Title - Program Manager – Senior Duration – business days Location – Jarvis, Toronto, Ontario / Yonge Street, Toronto, Ontario / Place D’Armes, Kingston, Ontario (Hybrid) Stakeholder / Relationship Management and Communication Experience Demonstrated experience in establishing/maintaining multiple collaborative relationships/partnerships...

  • Program Worker

    6 months ago

    Toronto, Canada Carefirst Seniors and Community Services Association Full time

    **Carefirst Seniors & Community Services Association** is a non-profit community services agency. Since 1976, we have provided community support, home and personal health care services in a holistic manner to seniors, individuals with disabilities, and those with medical needs in the Greater Toronto, York, and Mississauga regions. With a staff of 500...

  • Senior Program Manager

    1 week ago

    Toronto, Canada RBC Borealis Full time

    What's the opportunity? RBC Borealis is at the forefront of artificial intelligence research and development, driving the innovative edge for the Royal Bank of Canada (RBC). Our team is dedicated to advancing the science of AI and delivering cutting-edge solutions that create substantial value for RBC and its customers. As part of RBC, you will have the...

  • Senior Program Manager

    3 weeks ago

    Toronto, Canada RBC Borealis Full time

    What's the opportunity?RBC Borealis is at the forefront of artificial intelligence research and development, driving the innovative edge for the Royal Bank of Canada (RBC). Our team is dedicated to advancing the science of AI and delivering cutting-edge solutions that create substantial value for RBC and its customers. As part of RBC, you will have the...

  • Senior Program Manager

    1 week ago

    Toronto, Canada RBC Borealis Full time

    What's the opportunity?RBC Borealis is at the forefront of artificial intelligence research and development, driving the innovative edge for the Royal Bank of Canada (RBC). Our team is dedicated to advancing the science of AI and delivering cutting-edge solutions that create substantial value for RBC and its customers. As part of RBC, you will have the...

  • Senior Program Manager

    1 week ago

    Toronto, Canada RBC Borealis Full time

    What's the opportunity?RBC Borealis is at the forefront of artificial intelligence research and development, driving the innovative edge for the Royal Bank of Canada (RBC). Our team is dedicated to advancing the science of AI and delivering cutting-edge solutions that create substantial value for RBC and its customers. As part of RBC, you will have the...

  • Senior Program Manager

    1 month ago

    Toronto, Ontario, Canada Loblaw Digital Full time

    Job Title: Senior Program ManagerAbout the Role:At Loblaw Digital, we're seeking a skilled Senior Program Manager to lead strategic initiatives across multi-disciplinary teams. As a key member of our team, you'll be responsible for managing interdependencies, partnering with cross-functional experts, and communicating progress to stakeholders.Key...

  • Senior OCM Program Manager

    1 week ago

    Toronto, Canada High Cliff Partners Inc. Full time

    Our Toronto/Montreal based client is seeking an experienced Senior OCM Program Manager contractor to join their project starting immediately and will run for 12 months with possibility for extension. This will be a hybrid work setting with 3 day's of on-site work required. Candidates based in the greater Toronto area or Montreal. The Senior Program...

  • Senior Manager, Programs

    4 weeks ago

    Toronto, Ontario, Canada Innomar Strategies Full time

    At Innomar Strategies, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. Our team members are at the heart of everything we do. If you want to make a difference at the center of health, come and help us improve the lives of people and animals everywhere.Job...

  • Senior Program Manager

    3 weeks ago

    Toronto, Canada Royal Bank of Canada> Full time

    Job SummaryJob DescriptionWhat is the opportunity?Are you passionate about delivering successful, high-impact transformation initiatives with a financial services leader in Canada and across the globe? At RBC we are searching for a dynamic Senior Program Manager to join our team. You will be at the forefront of the strategic initiatives that will shape...

  • Senior Program Manager

    2 months ago

    Toronto, Ontario, Ontario, Canada Borealis AI Full time

    What's the opportunity?Borealis AI is at the forefront of artificial intelligence research and development, driving the innovative edge for the Royal Bank of Canada (RBC). Our team is dedicated to advancing the science of AI and delivering cutting-edge solutions that create substantial value for RBC and its customers. As part of RBC, you will have the...

  • Senior Regulatory Program Manager

    1 week ago

    Toronto, Ontario, Canada Fitch Ratings Full time

    Are you a seasoned project management professional looking to leverage your expertise in regulatory certification? Fitch Solutions is seeking a skilled and experienced individual to join our team as a Senior Regulatory Program Manager.About the RoleWe are committed to delivering high-quality solutions that meet the evolving needs of our clients. As a Senior...