Web Chat Support Specialist
2 weeks ago
**Key Responsibilities**:
- Answer all customer queries through our Online platform/phone lines and allocate accordingly to Customs Team
- Prepare, analyze and finalize quotes to customers
- managing receivables
- manage incoming referral requests
**What we are looking for**:
- Highly organized individual with strong attention to detail
- Ability to prioritize work and time management skills
- Computer savvy
- Ability to handle large volume of workload
- Ability to work independently and within a team environment
- Effective communication skills - Bilingual (Strong Command of English)
**What we offer**:
- A starting salary of $16.00 - $18.50 / hour
- 2-day work from home, 3-days in office weekly
- A permanent position
- A dynamic and exciting environment
- Strong team atmosphere
This is a full-time permanent position from Monday through Friday. Clearit customs Brokers is ideally located and readily accessible by public transportation
**Job Types**: Full-time, Permanent
**Salary**: $16.00-$18.50 per hour
**Benefits**:
- Casual dress
- On-site parking
- Paid time off
- Stock options
Schedule:
- 8 hour shift
- Monday to Friday
Supplemental pay types:
- Overtime pay
Ability to commute/relocate:
- Mont-royal, QC: reliably commute or plan to relocate before starting work (required)
**Education**:
- Secondary School (preferred)
**Experience**:
- Customer service: 1 year (required)
Work Location: Hybrid remote in Mont-royal, QC
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