Claims Technician

2 months ago

Toronto, Canada Desjardins Full time

At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

Job Level

NV-05

Desjardins is looking for motivated people to join its life and health insurance teams. Specifically, you'd be analyzing claims submitted by our members and clients.

This is the career for you if:
You're naturally curious and excited for an opportunity to show your potential and make a positive impact with the different partners.

You're able to provide exceptional customer service in both French and English

You have a people-focused approach.

You are organized, have good analytical skills and sound judgment.

You have experience or training in one of the following areas: social services, healthcare, life and health insurance, administration, human resources.

General Information on the Position

Main responsibilities- Manage total and permanent disability claims and stand-alone waiver of premium claims-
- Calculate and be able to explain deductions and negotiate reimbursements if necessary- Verbal and written communications with the various parties involved in the management of the file (policyholders, other insurance companies, government organizations, and insureds)- Communicate with claims management offices across the country (Lévis, Montreal, Toronto, Calgary, and Vancouver).

Other working conditions- Work place: Position located in Torontol or Vancouver, depending on the applicant selected. The work arrangement for the position is hybrid work #LI-Hybrid- Temporary work : scheduled to end on January 31, 2025- Number of jobs available : 1

**Qualifications**:
- College diploma in a related field- A minimum of one year of relevant experience

Please note that other combinations of qualifications and relevant experience may be considered

Specific knowledge- Medical knowledge (an asset)

Why work at Desjardins?- Flexible schedule, 35-hour week, Monday to Friday- Paid overtime- Possibility of working from home- Competitive working conditions

Desjardins Cross-sector skills

Action oriented, Customer Focus, Differences, Nimble learning

Key competencies for the job

Decision quality, Situational adaptability

Work Location

95 St-Clair Avenue West Toronto

Trade Union

Non Syndiqué

Unposting Date

2023-06-6

Job Family

Life and health insurance (FG)

Desjardins Group is the largest cooperative financial group in Canada, and one of the largest employers in the country. It offers a full range of financial products and services and is home to a wealth of expertise in property and casualty insurance, life and health insurance, wealth management, services for businesses of all sizes, securities brokerage, asset management, venture capital, and secure, leading-edge virtual access methods.

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