Clinical Support Specialist, Ltc

5 months ago

Toronto, Canada Medline Industries Inc Full time

**Primary Location** CA-ON-Toronto

**Value Proposition**

As a leading partner in healthcare, Medline Canada's sole purpose is Together Improving Care - this means being deeply committed to the health and well-being of our customers, employees, partners and our communities. We employ a diverse group of top talent focused on growing and making a difference in the lives of Canadians, coast-to-coast.

Compensation is only one part of the Employee Value Proposition that Medline Canada offers our employees. As part of our mission, we offer one of the most competitive and engaging employee experience programs in Canada, which includes:

- Collaborative work environment with highly engaged employees
- Market competitive compensation and benefits plan, including LTD & Insurance
- DPSP match program
- Annual Employee Appreciation Week
- Paid vacation and personal days
- Lifeworks® Employee Assistance Program (EAP) Resources supporting mental, physical, family and financial well-being
- Career growth and training programs
- Open communication with Senior Leaders
- Tailored incentives for eligible employee groups, such as home office reimbursement and Sylvan Learning Centre credit
- Employee referral program
- Education support programs
- Fitness subsidy
- Recognition programs
- Social activities
- And much more

**JOB SUMMARY**

The **Clinical Support Specialist **is responsible for providing support and clinical expertise of, but not limited, to skin and continence care to the LTC market within the assigned territory.

**Position Type**:Full-time

**Reports to**:Senior Director, Clinical Support - LTC

**CORE JOB RESPONSIBILITIES**
- Work with the clinical and sales team to introduce new products, support, and educate Health Care Professionals on them.
- Conduct presentations and/or in-services to educate customers
- Attend team meetings /presentations
- Provide on-going education as outlined by Medline/specific National Brands
- Engage in the support of the existing and development of new customer policies and procedures
- Support the healthcare facilities policy and practices at all times
- Be available for all shifts when required for training and/or education purposes
- Complete clinical summaries of customer visits
- Assist sales team with product evaluations and implementations

**QUALIFICATIONS**
- University Nursing Degree, College Nursing Diploma, related Degree/Diploma in the healthcare field
- Registered Nurse - Current Registration in good standing (Includes RN, RPN, LPN or Health Care Provider)
- Over 3 years and including 4 years (generally progressive experience) required in a similar capacity
- Strong understanding of the LTC market
- Strong knowledge of skin and continence care
- Strong computer skills required (excel, word, power point)
- Excellent communication and interpersonal skills (verbal and written)
- Confident in developing and providing education based on adult learning principles
- Ambitious and self-motivated
- Outgoing and affable personality
- Able to multi-task and effectively manage priorities
- Able to work under pressure in an ever changing and dynamic environment
- Able to work independently with very mínimal supervision
- Occasional overnight travel required in order to service all customers

**About Medline Canada**

Medline Canada stands at the forefront of healthcare, providing expertise and a breadth of solutions for every care setting. With 550+ employees, including 100 dedicated sales and clinical professionals and eight distribution centres located coast-to-coast, Medline Canada is proud to serve the entire continuum of care.

**Our Commitment to Diversity and Inclusivity**

**Our commitment to Accessibility

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