Practice Advisor

4 weeks ago

Toronto, Canada Ontario College Of Pharmacists Ordre des Pharmaciens de L Ontario Full time

**Position Summary**

Responsible for enhancing practice to enable registrants to meet and exceed the Standards of Practice resulting in better patient outcomes. Promoting and supporting the OCP mandate by conducting practice assessments in community environments to ensure adherence to all legislation, Policies, Guidelines and Standards of Practice in order to serve and protect the public. Championing new practice initiatives while using multifaceted coaching skills in order to influence, manage and drive change while supporting the safe delivery of patient focused care.

**What you’ll do at OCP**
- Perform (both remotely and within the assigned geographical area as well as, occasionally, other communities in the province of Ontario) practice assessments to evaluate registrant’s practice to ensure compliance with the Standards of Practice and Code of Ethics
- Identify and evaluate areas for improvement and factors that may affect patient care and provide guidance, direction and coaching to registrants in order to minimize public risk and optimize health outcomes.
- Conduct re-assessments, where significant issues were noted during an assessment, throughout the province as assigned by the Quality Assurance Committee and/or the Practice Advisor Lead.
- Prioritize practice assessments within territory based on risk and other required follow up.
- Coach OCP registrants to develop goals that lead to practice change as well as ensuring Standards of Practice and Code of Ethics are met and enhanced.
- Continually examine work processes and explore opportunities for improving efficiencies through team collaboration, embracing technology for novel assessment approaches, eliminating or altering work processes and make recommendations to the Practice Advisor Lead. Work within records management principles and guidelines for record keeping.
- Involves occasional visits to practice sites throughout Ontario with occasional overnight trips
- Other reasonable duties as assigned by the Practice Advisor Lead or Manager, Assessments including orientation of new team members

**What we’re looking for**
- Must have own vehicle and possess a valid Ontario driver’s license
- Thorough knowledge of legislation, College policies, guidelines, standards of practice and Code of Ethics
- Excellent written, verbal and nonverbal communication skills with a demonstrated ability to respond to changing environments
- Self-motivation and solid organizational skills to efficiently and effectively manage workload capacity to be flexible in time management, deal effectively with multiple demands and maintain composure while progressing toward desired outcomes
- Ability to coach, influence and provide guidance to OCP registrants
- Strong decision-making skills to determine the best possible choice in the shortest time possible, as well as being able to show reasons that support your decisions
- Ability to recognize, respond and adapt to various stages within individual change management principles
- Ability to collaborate effectively in a team environment
- Tact and diplomacy with all internal and external stakeholders
- Strong interpersonal skills in order to effectively initiate, foster and maintain peer to peer relationships with registrants
- Judgment and discretion; ability to maintain the confidentiality of sensitive material
- Ability to deal effectively with stakeholders in person and over the phone and defuse difficult situations as required
- Ability to communicate effectively with people of varied backgrounds with cultural sensitivity in individual and group settings

**What experience we prefer**
- Active Technician license in Ontario plus registrant in good standing with the College.
- Demonstrated experience in effectively coaching and mentoring individuals considered an asset
- Must have 2 years of related progressive experience in a Community Pharmacy or other relevant setting.
- Minimum 5 years practice experience.

**Why work for us?**

We are the registering and regulating body for the profession of pharmacy practice in Ontario with a mandate to service and protect the public interest. In addition to ascertaining all registrants meet professional standards, the College sets and ensures ongoing adherence to professional and operational standards as it leads the advancement of pharmacy.

If you are interested in joining the College, please forward your cover letter and resume in confidence, by March 10, 2023 stating salary expectations.
- OCP is committed to supporting accessibility and diversity. Requests for accommodations can be made at any stage of the recruitment process. Applicants need to make their requirements known when contacted._
- We wish to thank all applicants for their interest in this position. We will only contact those whose skills, knowledge, and experience most closely match the requirements of the position._

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