Day Program Team Lead

6 days ago

Moose Jaw, Canada TurningLeaf Community Support Services Full time

**ABOUT US**

Turning Leaf is a non-profit, charitable organization that provides person-centered, crisis and treatment services to low and high-risk vulnerable and marginalized individuals living with mental illness and intellectual challenge in our community.

Turning Leaf’s support is customized to every individual’s needs and risk level. We offer crisis-intervention and treatment services, community support, day program services, residential support (including emergency housing, 24-hour homes, cluster housing, and home share), a harm reduction program, clinical services, indigenous services and more.

**WHO WE SUPPORT**

The participants of our programs are often deeply impacted by their circumstances which can become barriers to living safely and independently in the community. Trauma, homelessness, poverty, addictions, discrimination, sexual exploitation, societal stigmas, and lack of access to resources are some of the barriers our participants face every day.

**MAKE AN IMPACT**

Being a part of the Turning Leaf family means you will have the opportunity to make a direct and positive impact on people’s lives every day. The work is challenging in all the best ways and deeply rewarding. Many of our employees say they have found their life’s purpose while working here.

Turning Leaf Support Services provides ongoing, meaningful training to ensure we remain an industry leader, that our employees have the skills and confidence to be successful in their careers, and so our participants receive the best possible support services to help them live the life they imagine for themselves.
- **New Hire Incentive Program: Full/Part
- Time new hires will receive a $200 bonus after six months of employment.**_

**DAY PROGRAM TEAM LEAD JOB SUMMARY**

A Day Program Team Lead will provide our service to the drop-in Day Program participants. The Day Program Team Lead will work closely with the Community Support Clinical Case Manager to observe, plan, and implement activities to facilitate learning and development in daily living, social and life skills. The Day Program Team Lead will also assist and work with the Day Program Volunteers through scheduling and support to ensure the smooth running of the program when applicable.

**ESSENTIAL REQUIREMENTS**
- Cover letter and updated resume
- 18 years of age or older
- Available Monday to Friday 40 hours p/week (Full time)
- Clear Criminal Record Check with Vulnerable Sector Check (no older than three months)
- Valid Class 5 Drivers license with reliable vehicle and a clear drivers abstract is required
- Valid Standard First Aid / CPR Certification
- Minimum two years' experience in a Day Program or community support setting
- Completion of a Post-Secondary Education in Human Services (Certificate, Diploma or Degree) is considered an asset
- Three employment references

**QUALITIES AND QUALIFICATIONS**

Day Program Team Lead must possess the capacity to be aware of and control one’s own emotions. Moreover, Team Lead must be able to handle interpersonal relationships judiciously, empathetically, and professionally while executing their responsibilities and providing Turning Leaf’s person-centered supports.
- Excellent written and oral communication skills
- Strong attention to detail and organization
- Conflict resolution skills
- Ability to handle multiple projects and priorities in a professional and timely manner.
- Self-starter and proactive approach in resolving problems and issues.
- Organizational and planning skills with related decision-making abilities.
- Strong interpersonal skills and an ability to work effectively as part of the team.
- Ability to read, analyze and interpret general information and data.
- Ability to interact with all levels of personnel. Treat all with dignity and respect. Open and receptive to their needs.
- Ability to effectively present information in a clear manner, demonstrate procedures and respond to questions.
- Able to treat each participant with dignity and respect.

**SUMMARY OF JOB DUTIES AND RESPONSIBILITIES**
- Help to oversee the efficient and smooth operation of the drop-in Day Program.
- Act as the first point of contact for frontline Day Program staff when applicable.
- Assist in the development and provision of behaviour management strategies, training programs, and member support as determined by the Community Support Clinical Case Manager and the agency clinical team or systems team (e.g., collateral team). This is to be provided in keeping with the agency’s mandate and in a non-intrusive, non-threatening, non-manipulative, supportive manner, in the least restrictive environment as is possible.
- Aid in providing on-site supervision of Day Program staff when applicable.
- Train Day Program staff on the implementation of Turning Leaf Inc.’s client centered support and behavioral programs.
- Provide crisis intervention in the Day Program when necessary. Assist existing Day Program staff with conflict resoluti

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