Intake Clerk
6 months ago
Salary range: The salary range for this position is CAD $24.76 - $26.38 / hour Detailed Overview: Processes client intakes from various programs for an assigned area by inputting client information into a computerized system; creates and dispatches client files to the appropriate location; responds to queries from Home Health and Home Support and performs general office duties such as answering telephones and greeting visitors. Responsibilities:
- Processes client intakes by obtaining information, completing required documentation and liaising with others to obtain additional or missing client information; confirms clients for services, establishes and maintains wait lists as per established procedures.
- Distributes service orders and liaises with Home Support staff to ensure service requirements are met; assembles client files, assign file numbers and prepares file folders; files and/or distributes document or files, as required.
- Gathers and compiles information such as client information and statistics, as required.
- Performs other related duties as assigned.
Qualifications**:Education and Experience**
Grade 12, Office Administration Certificate and one (1) year of recent, related experience, or an equivalent combination of education, training and experience.
**Skills and Abilities**
- Ability to communicate effectively both verbally and in writing.
- Physical ability to carry out the duties of the position.
- Ability to work independently and in cooperation with others.
- Ability to operate related equipment.
- Ability to organize and prioritize.
- Ability to type 50 wpm.
- Business writing skills.
- Knowledge of general office procedures.
- Ability to establish and maintain rapport with clients.
- Knowledge of medical terminology.
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