Clerk, Mental Health
3 months ago
Salary range: The salary range for this position is CAD $24.76 - $26.38 / hour Why Fraser Health?:
Curious to learn what it’s like to work here? **Connect with us**
Detailed Overview: Reporting to the Manager, Mental Health, this position provides administrative support by performing duties such as providing reception services, typing material utilizing wordprocessing software, setting up and maintaining the filing systems, processing incoming and outgoing mail, faxes, reports/records and internal and courier documents, arranging meetings/special functions, operating office equipment, and assisting with the intake of clients. Deals with matters of a confidential nature for a number of disciplines within the area. Responsibilities:
- Types material such as correspondence, reports, and documents utilizing various wordprocessing software and computerized systems by performing functions such as inputting client information, maintaining registers, and typing hand written or general instruction and transcribing from dictaphone. Prepares various informational/resource packages by designing, updating, photcopying and collating packages/brochures for distribution to the patient and/or family.
- Performs payroll functions as required such as maintaining time keeping and attendance records, reviewing timesheets for accuracy, entering data into computerized payroll systems, verifying input data, distributing paycheque/stub to employees and investigating and responding to employee inquiries related to payroll.
- Collects data from various sources, enters data into computerized systems and ensures data is kept up to date. Gathers, compiles, and retrieves information as required and prints related reports.
- Sets up and maintains the client and administrative filing system, according to policies and procedures designed to protect confidentiality for a variety of records such as correspondence, reports, minutes, directories, and personnel information by performing duties such as creating and labeling files, developing forms, indexing materials and filing.
- Processes incoming and outgoing mail, faxes, reports/records, and internal and courier documents by performing duties such as receiving, recording, date stamping, sorting and distributing mail to appropriate personnel and preparing outgoing mail for pickup as required. Signs for receipt of packages and shipments.
- Maintains levels of stationery, office supplies, and resources according to pre-determined levels by methods such as photocopying, completing requisitions for signature, and forwarding approved requisition to appropriate personnel.
- Arranges meetings/special functions as directed by performing duties such as booking meeting rooms, arranging catering, contacting appropriate personnel, sending invitations, typing and circulating notices and/or agendas from written drafts, and recording and distributing minutes.
- Operates office equipment such as photocopiers, shredders, and fax machines and carries out minor maintenance such as loading paper, removing paper jams, cleaning glass, and changing toner cartridges. Refers further maintenance required to Supervisor.
- Assists with client intake by performing duties such as scheduling and confirming client appointments, obtaining client information, completing required documentation and maintaining waiting lists.
- Provides reception services by performing duties such as operating a multi-line switchboard or phone, answering/directing incoming calls for staff, taking messages, answering routine inquiries and providing information of a general nature, receiving visitors, determining whether an emergent situation exists and referring to appropriate areas.
- Performs other related duties as required.
Qualifications**:Education and Experience**
Grade 12, plus one year of recent related office/clerical experience or an equivalent combination of education training and experience.
**Skills and Abilities**
- Ability to communicate effectively both verbally and in writing.
- Ability to deal effectively with others.
- Ability to exercise sound judgment.
- Ability to organize work and establish workload priorities in collaboration with others.
- Ability to take initiative.
- Ability to work independently and in collaboration with others.
- Ability to type 45 wpm.
- Ability to use applicable computer equipment and software.
- Comprehensive knowledge of relevant acts, regulations, programs, policies and procedures.
- Valid BC Drivers License and access to a vehicle.
- Physical ability to perform the duties of the position.
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