Technical Program Manager, Incident Management

Hello, Hope You’re Doing Well!! This is Akansha and I’m a Technical Recruiter with Epsilon Solutions., a diversity inclusive global workforce solutions company headquartered in Mississauga, Ontario. I was going through your resume and wanted to share this amazing, fast moving opportunity that I have, which seems like the perfect fit for a dynamic...

First National is proud to be an equal opportunity employer and is committed to diversity and inclusion regardless of race, color, religion, national origin, age, gender identity, physical or mental disability, sexual orientation and any other category protected by law. First National supports requests for accommodation from applicants with disabilities;...

**Role: Incident Manager** **Location: Toronto, ON (Hybrid)** **Duration: Contract to Hire/Full time** Major Incident management team is a support team established to ensure resolution of major incidents impacting business units. Goal: Accurately identify a major incident, promptly engage technical resources, effectively communicate to the customers...

Major Incident Manager What you will do We make every interaction matter. We have a cloud communications platform at the heart of what we do which enables rich and engaging interactions that integrates communication channels and existing back-end business systems together to enable the orchestration and automation of all customer and employee...

Opening up a world of opportunity. We're a financial services organization serving more than 40 million customers across the globe through our Wealth & Personal Banking, Commercial Banking and Global Banking & Markets businesses. We’re here to use our unique expertise, capabilities, breadth and perspectives to open up a world of new opportunities for our...

At CDW, we highly value the energy and commitment you bring to your job every day. Our Change & Incident Manager role is an exceptional opportunity for a motivated, self-starter to grow and advance their career at an innovative, Fortune 200 leader. The #1 name in Canada for IT solutions, we're driving meaningful technological change for companies in...

**Requirements**: - Technical/infra experience (3-5 years) - Production outage-management experience (3-5 years) - Excellent communication skills - Multitasking abilities - Ability to Work under pressure - ITIL / ITSM knowledge and experience - Incident and problem management experience - Proven ability to lead problems to resolution **Job Types**:...

Company Description Shopify has redefined commerce, raising the standard for how companies of all sizes sell their products and services online and off. With a merchant count in the millions in more than 175 different countries and the most innovative platform on the market, we continue to grow rapidly while constantly looking for new ways to impact and...

100 King Street West Toronto Ontario,M5X 1A1 **Position Overview** As a Cyber Security Incident Management Analyst, you will play a crucial role in supporting Bank of Montreal’s efforts to identify, manage, and resolve cyber security incidents. Your primary responsibilities will include ensuring the quality and accuracy of incident documentation,...

**Position Summary**: As part of the IT Operations team, the Incident Management Analyst plays a critical role in the Operations of our Fortune 500 client. In IT Operations our uptime, performance and availability of all services are critical to the success of our product and our business. The Incident Management Analyst plays a key role in incident...

Key responsibilities Perform ticket analysis, service interruption analysis, follow-up with relevant teams for resolution. Ensure that all required ticket information is available for further analysis (for example, screenshot of error, issue description and steps, logs and customer ID). Effectively use the existing knowledge base and documentation for...

Key responsibilities Perform ticket analysis, service interruption analysis, follow-up with relevant teams for resolution. Ensure that all required ticket information is available for further analysis (for example, screenshot of error, issue description and steps, logs and customer ID). Effectively use the existing knowledge base and documentation for...

ACML’s Operations team is hiring! Are you looking for a challenging and rewarding career with Canada’s leading provider of customized operations and solutions? If you are a devoted and career-minded professional looking to contribute to a hard-working, dedicated team, we want to hear from you! **WHO ARE WE?** With over 53 years of experience throughout...

ACML’s Operations team is hiring! Are you looking for a challenging and rewarding career with Canada’s leading provider of customized operations and solutions? If you are a devoted and career-minded professional looking to contribute to a hard-working, dedicated team, we want to hear from you! **WHO ARE WE?** With over 50 years of experience throughout...

A Long View career helps you get more out of life. We don’t just say it, we prove it. Every day. We’re proud of our reputation as one of North America’s most dynamic IT providers — and we’re even prouder of our culture that allows our people to live life to its fullest. At Long View, we create an environment of collaboration and support, of...

Address: 100 King Street West Job Family Group: Strategy & Change Job Responsibilities: - Overseeing the incident management process - Responding to a reported service incident and initiating the incident management process. - Able to identify the detailed root cause anaysis and suggest further solutions of those root causes. - Partner with offshore and...

100 King Street West Toronto Ontario,M5X 1A1 **Incident Manager, Treasury & Payment Solutions (TPS), North American Commercial Banking (Remote/Canada)** A cornerstone of TPS’ digital strategy is delivering resilient and reliable services to our commercial clients. The TPS Incident Management team works closely with our partners in Technology & Operations...

Job Description:We are seeking a highly skilled Incident Manager to join our team at EQ Bank | Equitable Bank. In this role, you will be responsible for minimizing the impacts of production incidents and ensuring the organization learns quickly to become more resilient.About the Role:The Incident, Problem & Change Specialist is accountable for tracking and...

**dunnhumby** is the global leader in Customer Data Science, empowering businesses everywhere to compete and thrive in the modern data-driven economy. We always put the Customer First. **Our mission**: to enable businesses to grow and reimagine themselves by becoming advocates and champions for their Customers. With deep heritage and expertise in retail -...

Requisition ID: 212647 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. Reporting to the _Global Head of Cyberoperations Monitoring & Response_, the _Director of Cybersecurity Incident Management & Response _is responsible for managing a team of professionals that oversee cyber security incident...