Incident Manager

Hello, Hope You’re Doing Well!! This is Akansha and I’m a Technical Recruiter with Epsilon Solutions., a diversity inclusive global workforce solutions company headquartered in Mississauga, Ontario. I was going through your resume and wanted to share this amazing, fast moving opportunity that I have, which seems like the perfect fit for a dynamic...

Key responsibilities Perform ticket analysis, service interruption analysis, follow-up with relevant teams for resolution. Ensure that all required ticket information is available for further analysis (for example, screenshot of error, issue description and steps, logs and customer ID). Effectively use the existing knowledge base and documentation for...

Key responsibilities Perform ticket analysis, service interruption analysis, follow-up with relevant teams for resolution. Ensure that all required ticket information is available for further analysis (for example, screenshot of error, issue description and steps, logs and customer ID). Effectively use the existing knowledge base and documentation for...

**Position Summary**: As part of the IT Operations team, the Incident Management Analyst plays a critical role in the Operations of our Fortune 500 client. In IT Operations our uptime, performance and availability of all services are critical to the success of our product and our business. The Incident Management Analyst plays a key role in incident...

Major Incident Manager What you will do We make every interaction matter. We have a cloud communications platform at the heart of what we do which enables rich and engaging interactions that integrates communication channels and existing back-end business systems together to enable the orchestration and automation of all customer and employee...

Job DescriptionThe Incident and Problem Management Specialist plays a critical role in ensuring the smooth operation of our IT services. This position is responsible for coordinating the restoration of normal service levels following an event that disrupts our systems.Key Responsibilities:Manage and govern the incident and problem management...

Job DescriptionThe Incident and Problem Management Specialist plays a critical role in ensuring the smooth operation of our IT services. This position is responsible for coordinating the restoration of normal service levels following an event that disrupts our systems.Key Responsibilities:Manage and govern the incident and problem management...

At CDW, we highly value the energy and commitment you bring to your job every day. Our Change & Incident Manager role is an exceptional opportunity for a motivated, self-starter to grow and advance their career at an innovative, Fortune 200 leader. The #1 name in Canada for IT solutions, we're driving meaningful technological change for companies in...

**Requirements**: - Technical/infra experience (3-5 years) - Production outage-management experience (3-5 years) - Excellent communication skills - Multitasking abilities - Ability to Work under pressure - ITIL / ITSM knowledge and experience - Incident and problem management experience - Proven ability to lead problems to resolution **Job Types**:...

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...

The Incident and Problem Management Specialist, manages and governs the (ITIL-based) incident and problem management process. Accountable for coordinating the right resources to ensure the restoration of normal service (i.e., back to agreed service levels) following an event that disrupts or reduces service quality to minimize impact on IT and business...

**dunnhumby** is the global leader in Customer Data Science, empowering businesses everywhere to compete and thrive in the modern data-driven economy. We always put the Customer First. **Our mission**: to enable businesses to grow and reimagine themselves by becoming advocates and champions for their Customers. With deep heritage and expertise in retail -...

Requisition ID: 198790 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **Is this role right for you? In this role you will**: - Respond to account-level attacks targeting any of Scotiabank’s products and digital properties in Canada in accordance with our incident protocol, incident communication...

**Incident Responder Role Summary** Respond to account-level threats, triage incidents, and safeguard customers in a high-performing culture, with a focus on threat-actor journey mapping, containment, and remediation. Requisition ID: Join a purpose-driven team committed to results in an inclusive and high-performing culture. In this role, you'll be...

Position OverviewJoin a dynamic and results-oriented team at Scotiabank, dedicated to fostering an inclusive and high-performing culture.Role ResponsibilitiesAs the Lead Manager of Incident Response, you will play a pivotal role in:Developing and overseeing Scotiabank's strategies to effectively identify and manage incidents at the account level.Enhancing...

Moneris Solutions CorporationPosition OverviewThe Incident Response and Resolution Manager will play a crucial role in orchestrating the recovery process for incidents while effectively managing communication between business and IT stakeholders.Key ResponsibilitiesIncident Recovery: Lead the efforts to restore services following incidents, ensuring minimal...

Job DescriptionThe Incident and Problem Management Specialist plays a crucial role in ensuring the smooth operation of our IT services. This position is responsible for managing and governing the incident and problem management process, ensuring that the right resources are allocated to restore normal service levels following an event.Key...

Job DescriptionThe Incident and Problem Management Specialist plays a crucial role in ensuring the smooth operation of our IT services. This position is responsible for managing and governing the incident and problem management process, ensuring that the right resources are allocated to restore normal service levels following an event.Key...

Job Details Description About us : Peoples Group is a boutique financial institution with offices located in Vancouver, Calgary, Toronto, and Montreal that has been in the Canadian marketplace for over 35 years. Our mission is to exceed our customers' expectations by providing exceptional customer service backed by extensive product knowledge...

About the Role & Team As part of the theScore team, you will be working with a team of smart, friendly, and dedicated Engineers, Product Managers and Designers determined to deliver some of the best apps the market has to offer. We want you to be challenged and to get the full experience of what it’s like to work at theScore! We are looking for an...