Agent, Customer Service Escalation

Company Description Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to life in one of our more than 170 Indigo, Indigospirit, Chapters and Coles stores across Canada. We offer a variety of exciting opportunities at our retail stores,...

**Company Description** Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to life in one of our more than 170 Indigo, Indigospirit, Chapters and Coles stores across Canada. We offer a variety of exciting opportunities at our retail stores,...

Job Summary:At Indigo, we're looking for a skilled Customer Service Escalation Agent to join our team. This role requires a customer-focused individual who can navigate complex issues and provide solutions in a timely and effective manner.Key Responsibilities:• Respond to customer incidents in the Home Office Support Queue, acting as a customer advocate...

Job Title: Customer Service Escalation SpecialistJob Summary: We are seeking a highly skilled Customer Service Escalation Specialist to join our team at Indigo Books & Music. As a key member of our customer service function, you will be responsible for resolving escalated customer issues in a timely and effective manner, ensuring customer satisfaction at all...

**Customer Escalations Specialist Overview**: We are seeking a highly motivated and detail-oriented individual to join the TouchBistro team as a Customer Escalations Specialist in the Customer Success Department. In this role, you will manage the end-to-end experience of escalated and at-risk customers, ensuring seamless communication with customers. This...

**Customer Service Representative** - Desjardins Agent Team Member** Location: Markham Type: Full Time Desjardins Insurance is a leading Canadian insurance provider that offers a wide range of insurance products and services to individuals and businesses. We are known for our commitment to personalized service, competitive rates, and innovative solutions...

This is an entry-level role that would be well suited to a graduate or someone with a few years of experience, with a passion for helping people to learn and work in a digital environment. It also involves strategic thinking and consultancy, which you'll learn as part of the role. As a Customer Service Agent, you will report to our Customer Success Manager...

**Customer Service Representative - Desjardins Insurance Agent Team Member**: Location: Toronto (Beach) **Position Overview**: Successful Desjardins Insurance Agent is seeking a qualified professional to join their winning team in-office (front-desk) for the role of Customer Service Representative at our boutique agency in the Toronto Beach neighbourhood....

DescriptionWe are seeking a detail-oriented, driven individual to join our Financial Solutions team. As a Customer Service Agent, you will have the ability to use your communications expertise and take initiative in providing support for our Financial Solutions software products. You will work in a fast-paced environment, handling queries via email, phone...

Build the future of data. Join the Snowflake team. Snowflake's values are key to our approach and success in delivering world-class Support. Putting customers first, acting with integrity, owning initiative and accountability, and getting it done are Snowflake core values and are reflected in everything we do. Snowflake's Support team is expanding! We are...

**Are you a motivated and experienced Mortgage Agent looking to take your career to the next level? Join us and become part of a dynamic team dedicated to helping clients achieve their homeownership dreams.** **Qualifications**: - **Active Mortgage Agent License.**: - **Proven track record in mortgage origination.**: - **Strong communication and...

**Are you a motivated and experienced Mortgage Agent looking to take your career to the next level? Join us and become part of a dynamic team dedicated to helping clients achieve their homeownership dreams.** **Qualifications**: - **Active Mortgage Agent License.**: - **Proven track record in mortgage origination.**: - **Strong communication and...

**About Us**: **The Opportunity**: Under Sunwing Vacations, we are looking for a Customer Relations Resolution Agent to join us in making vacation dreams come true, As the Customer Relations Resolutions Agent you will be responsible for researching and responding to customer complaints by providing a satisfying resolution response to the customer while...

**Position Overview**: Full Time, Permanent A successful Desjardins Insurance Agent is seeking a qualified professional to join their winning team for the role of Insurance Account Representative - Desjardins Insurance Agent Team Member (Sales experience preferred). We seek an energetic professional interested in helping our business grow through...

From Fivetran's founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We're proud that more organizations continue to leverage our technology every day to become...

We are currently seeking a **Service Desk Agent** to join our incredible team on a full-time remote basis. The Service Desk agent responds to client incident and Service Requests remotely. Support activities include the logging the interactions in our call management tool, initial troubleshooting, resource coordination and remote take over (RTO) if...

DescriptionWe are seeking a detail-oriented, driven individual to join our Financial Solutions team. As a Bilingual (French/English) Customer Service Agent, you will have the ability to use your communications expertise and take initiative in providing support for our Financial Solutions software products. You will work in a fast-paced environment, handling...

VGW is an interactive entertainment company, harnessing technology and creativity to deliver world-class, free-to-play games. Our Customer Service team in Toronto is currently looking for a Customer Service Agent to join the team. Key responsibilities will include: Ensure excellent service standards. Respond professionally and efficiently to customer...

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB...

The Escalation Analyst is responsible for working directly with and supporting customers on a daily basis to resolve challenging technical product issues and to provide strategic guidance to customers on a variety of marketing-related initiatives. Qualified candidates will also act as an escalation point for more technical issues as they arise. What you...