Production Support

4 months ago


Montréal QC, Canada ADP Full time

**ADP is hiring a **Production Support - Part Time**
- Are you looking to grow your career in an agile, dynamic environment with plenty of opportunities to progress?
- Do you want to continuously learn through ongoing training, development, and mentorship opportunities?
- Are you looking to be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights?

Well, this may be the role for you. Ready to make your mark?

**In this role, you will**

As a** Production Support - Part Time,** you’ll support the Human Resourcing Outsourcing Third Party Remittance program. Performs all required splitting, batching, sorting, assembly, bagging, and dispatch duties, to agreed specifications, location, time, and channel. This position works closely with the HRO Operations team to ensure the best Client experience.

To thrive in this role, you must be comfortable working with internal technical support, various production departments and additional ADP Service hubs as needed to identify a resolution. You are eager to learn and adapt well to change. You have a way with clients that builds rapport, establishes trust, and shines with professionalism. Over the phone and in writing, your communication style is clear and easy for our clients to understand and take action on. As a result, your client satisfaction scores make you proud. Pace should not scare you.

**To learn more about careers in **Client Service **at ADP**, **visit**:
**What you’ll do**:_Responsibilities_

**What you can expect on a typical day**:

- Collects and organizes documentation from HRO operations team. Documentation is matched with the appropriate cheque and sent to the required addressee.
- Monitor HRO folders to ensure items are sent out in a timely manner
- Support shipping/receiving activities including courier waybill creation and Canada Post mail by operating mail machine.
- Update data in the Production Portal timely and accurately
- Ensures SLA is met for cheque turnaround for regular incoming payroll bag
- Action time sensitive requests from the HRO Operations Leadership team
- Investigate missing or delayed items to vendors.
- Escalates problem situations or issues in a timely manner to the coordinator or team leader.
- Monitor and Manage inventory used to support all mail out and courier activities.
- Other responsibilities as assigned.

**TO SUCCEED IN THIS ROLE**:_Requirements _
- 1 or 2 years relevant business experience
- Detail oriented, high accuracy with figures
- Good communication skills, both written and spoken.
- Accurate data entry skills (numeric and alpha-numeric)
- Intermediate proficiency in Office equipment, Microsoft suite, and Adobe
- English/French Bilingualism is Mandatory
- Minimum High school graduate
- Lifting of 5lbs +
- **This position is part-time**

**Bonus points for these**:_Preferred Qualifications_
- Demonstrated ability to work in a team environment.
- Standard office environment, extended periods of sitting, reading and computer use.

**YOU'LL LOVE WORKING HERE BECAUSE YOU CAN**:

- **Focus on your mental health and well-being.** We take care of one another and offer support for your well-beingbecause healthy associates are happy ones.
- **Join a company committed to giving back **and generating a lasting, positive impact** **upon the communities in which we work and live.
- **Knowledge to help you grow.** Ongoing training and development opportunities and a tuition reimbursement program, for even the most insatiable learner.
- **Innovate. Problem-solve.** Shape the future of work with people you like.
- **Balance work and personal time. **Flexibility to integrate work more easily in your everyday life**.**:

- **Go Global. **With operations around the world, exciting new networking opportunities abound.
- **Belong **by joining one of ten Business Resource Groups to connect globally with networks and allies who share common interests and experiences.

**Jobs.adp.ca**

**Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP**: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP’s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.



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