Used Parts Sales Representative

2 months ago

Edmonton, Canada Finning Canada Full time

Company:
Finning Canada

Number of Openings:
1

Worker Type:
Permanent

Position Overview:
The Used Parts Sales Representative is responsible for promoting and growing the used parts profile and delivering customer satisfaction both internally and externally while ensuring that they achieve/exceed all profitability targets set by the business. Developing and maintaining long-term strategic relationships, collaborating with sales representation in assigned region, deal participation, liaising with the marketing team, journey planning, face to face customer visit and CRM adherence will be a key success factor of this role.

**Job Description**:

- Work closely with regional parts counters and sales teams to find used parts and attachments that meet customer needs and product support growth strategies.
- Attend Product Support and Service meetings, visit Finning branches and customers.
- Work closely with Caterpillar identifying factory bargain list parts and other used parts dealers for parts that will assist internal workshop repairs achieve a higher GP% and to improve our parts availability and provide a value option and/or reduced downtime for customers.
- Provide procurement recommendations to the corporate used parts manager.
- Work closely with the branch parts departments to ensure that surplus stock and unwanted parts around the business is identified and sent to / divested through the used parts dept.
- Attend auctions and network with dealers nationwide to advise items are available that support the needs of Finning and its customers.
- Identify new sales, business and marketing opportunities to grow and support the used parts business.
- Develop external customer relationships, both domestic and international, to grow used parts revenue meeting target GP level.
- Utilize the CRM or equivalent used parts dept. tools and procedures to receive and respond to sales leads.
- Ensure all sales documents and customer agreements are completed in a consistent, accurate and timely manager.
- Maintain knowledge of customers, market intelligence and products.
- Achieve profitable parts and revenue targets based on corporate and territory targets.
- Develop and maintain long-term internal and external customer/supplier relationships.

Education & Experience:

- Minimum 5 years of heavy equipment parts, sales, service or related industry experience
- Post-secondary education in business, marketing or other related field would be considered an asset
- Proficient at time management, organizational and prioritization skills
- Strong decision-making skills
- The ability to work independently with mínimal supervision and drive results
- Strong customer focus and consultative sales skills
- A team player with excellent interpersonal skills
- Strong written and verbal communication
- Strong business acumen
- A solid understanding of the heavy equipment industry an asset
- Strong sales process knowledge

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