Technical Sales Representative

3 weeks ago

Edmonton, Canada Lordco Parts Ltd. Full time

**Position: Technical Sales Representative - Autobody Division**

**Location: Edmonton, AB**
- Do you have a passion for the Automotive Industry? Do you want a stable career and receive excellent benefits? Join our Edmonton, AB, team and let work, work for you._

Lordco Auto Parts is Canada’s largest independently-owned automotive parts retailer, with over 100 locations across Western Canada and is a family-owned and operated business since 1974. Start your career in customer service and grow with us today

**Why work for Lordco?**

Our employees are our family, and we want to make sure they are taken care of. We support the health and well-being of you and your family through quality programs and plans. We want you to feel valued and welcomed within our diverse, inclusive team, and here’s how we do it:

- Extended Benefits for You and Your Family
- Health, Dental & Vision Care Insurance
- Life Insurance, Short-term and Long-term Disability Insurance
- Accidental Death & Dismemberment Disability
- Education and Savings Plans, RRSP matching
- Health and Wellness program
- Employee & Family Assistance Program
- Generous Employee Perks and Discounts
- Career Development Support & Promote-From-Within Culture
- Work Flexibility

**What You’ll Do**:

- Schedule appointments and visit existing and potential customers to review product needs and determine other opportunities
- Manage and grow current customers in the territory
- Deliver excellent customer service while meeting the needs of all customers
- Fill in painting for key accounts
- Work diligently with fellow staff at the store, region, and organization levels to find the right solution for our customer
- Build customer loyalty through continuous innovation, becoming a trusted advisor
- Effectively leverage the network to assist in sales cycle development
- Maintains a positive relationship with the customer; ensures that there is also a positive relationship with store personnel
- Manage warranty claims using best practices
- Do you fit the _**_part_**_?_
- Previous related sales experience is preferred
- Previous automotive paint and body experience is required
- Knowledge of the Bodyshop/Automotive industry is required
- An understanding of the PPG paint system and allied products would be considered an asset
- Superior customer service skills, both on the phone and in-person
- Knowledge of automotive systems and mechanical repair
- Proficient knowledge of basic computer functions as well as Microsoft Office (Word, Outlook, Excel, and PowerPoint)
- Ability to work as part of the Lordco team
- Knowledge of workplace safety procedures and the ability to adhere to the Lordco Occupational Health and Safety program

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