Information Services Support

2 weeks ago


Regina, Canada Saskatchewan Government Insurance Full time

Do you value integrity and innovation? How about passion and caring? Great Us too, and that's why you'll fit right in. Our intentional culture promotes trust and participation, encouraging you to bring your heart and mind to work every day.

In Scope / Part Time

Location: 100% in office - Regina Operations Centre

Temporary Opportunity

Temporary Length of Term: 12 months

GENERAL ACCOUNTABILITY

KEY ACCOUNTABILITIES
- Note: This section is not intended to be an exhaustive list of duties and responsibilities - other duties and responsibilities may be assigned._- Creates and generates a variety of documents that verify driver and vehicle information for customer information requests, including certified copies for court, Cross-Canada VIN search responses (interprets information to generate results), general correspondence, letters of confirmation, and search request responses.- Processes system billings and payments by credit card, and issues transaction and payment receipts.- Reviews system-generated documents for accuracy against the Auto Fund system and corrects errors as needed.- Answers incoming calls on shared phone line and assists customers as needed.-
- Provides information and/or answers related questions from internal and/or external persons based on departmental program inquiries.- Prepares standard written correspondence and/or form letters, as well as manual, custom written correspondence when required.- Updates customer profiles based on data provided from internal departments and external sources.- Receives, codes, and pays invoices- Opens and/or distributes department mail, and orders and maintains standard office supplies.- Provides administrative support for Issuer programs and training and the Issuer, Information & Customer Services leadership team.

High Performance Team & Culture- Supports a culture of leadership and accountability to effectively meet the key accountabilities within the scope of the role.- Displays leadership by committing to a culture of continuous learning/development of self and supports others by actively sharing knowledge, providing guidance, mentoring, training, and supporting developmental opportunities.- Demonstrates that the Health, Safety and Emergency Management Policy is applied in area of responsibility for self and others.TECHNICAL KNOWLEDGE & SKILLS- Skill in telephone etiquette (i.e., answering phones, handling the call, listening, professionalism and terminology).- Skill in using Microsoft Office products (e.g., Word, Excel).- Skill in composing written correspondence.- Knowledge of all Auto Fund driver and vehicle programs.- Knowledge of acts and regulations related to information access and protection of privacy.- Knowledge of the automated systems utilized by the Auto Fund.

EDUCATION & CERTIFICATIONS- Grade 12/GED.

EXPERIENCE- 6 months’ - 1 year’s experience in an administrative, customer service, or related role.

Pay Range:$23.82 - $28.35

Posting Close Date:
March 13, 2024



  • Regina, Canada Information Services Corporation Full time

    Company Name: Information Services Corporation Location: Regina, Saskatchewan Status: Full-time, Permanent We are ISC, an industry leading employer with a global presence. We provide registry and information management services for public data and records to our customers. Our mission of putting the right information in the right hands, at the right time,...


  • Regina, Canada Information Services Corporation Full time

    Company Name: Information Services Corporation Location: Regina, Saskatchewan Status: Full-time Permanent Job Close Date: April 29, 2024 SGEU Level: 10 $37.42 - $45.53/hr. We are ISC, an industry leading employer with a global presence. We provide registry and information management services for public data and records to our customers. Our mission of...

  • Legal Counsel

    4 weeks ago


    Regina, Canada Information Services Corporation Full time

    Company Name: Information Services Corporation Location: Regina, SK Requisition ID: JR0000229 Status: Permanent, Full-time Job Close Date: August 25, 2023 We are ISC, an industry leading employer with a global presence. We provide registry and information management services for public data and records to our customers. Our mission of putting the right...

  • Product Manager

    5 days ago


    Regina, Canada Information Services Corporation Full time

    Company Name: Information Services Corporation Location: Regina, Saskatchewan Status: Full-time Permanent Job Close Date: March 20th, 2024 We are ISC, an industry leading employer with a global presence. We provide registry and information management services for public data and records to our customers. Our mission of putting the right information in...


  • Regina, Canada Information Services Corporation Full time

    Company Name: Information Services Corporation Information Services Corporation (ISC) is hiring a Operations Manager, Corporate Registry, on a full-time, permanent basis. - About us: ISC (TSX:ISV) is the leading provider of registry and information management services for public data and records. Throughout our history, we've excelled at delivering value...


  • Regina, Canada Information Services Corporation Full time

    Company Name: Information Services Corporation Reporting to the President and CEO, you will provide strategic leadership to their segment by creating and communicating a compelling future vision for the business lines within the segment, in alignment with the corporate goals and vision, supported by an enabling culture and executed through actions that...


  • Regina, Canada TurningLeaf Community Support Services Full time

    **ABOUT US** Turning Leaf is a non-profit, charitable organization that provides person-centered, crisis and treatment services to low and high-risk vulnerable and marginalized individuals living with mental illness and intellectual challenge in our community. Turning Leaf’s support is customized to every individual’s needs and risk level. We offer...


  • Regina, Canada TurningLeaf Community Support Services Full time

    **ABOUT US** Turning Leaf is a non-profit, charitable organization that provides person-centered, crisis and treatment services to low and high-risk vulnerable and marginalized individuals living with mental illness and intellectual challenge in our community. Turning Leaf’s support is customized to every individual’s needs and risk level. We offer...


  • Regina, Canada TurningLeaf Community Support Services Full time

    **ABOUT US** Turning Leaf is a non-profit, charitable organization that provides person-centered, crisis and treatment services to low and high-risk vulnerable and marginalized individuals living with mental illness and intellectual challenge in our community. Turning Leaf’s support is customized to every individual’s needs and risk level. We offer...


  • Regina, Canada NGIT Services Inc Full time

    Education: Bachelor's degree - Experience: 3 years to less than 5 years **Tasks**: - Confer with clients to identify and document requirements - Conduct business and technical studies - Design, develop and implement information systems business solutions - Provide advice on information systems strategy, policy, management and service delivery - Assess...


  • Regina, Canada NGIT Services Inc Full time

    Education: Bachelor's degreeExperience: 3 years to less than 5 yearsTasksConfer with clients to identify requirementsConduct business and technical studiesDesign, develop and implement information systems business solutionsProvide advice on information systems strategy, policy, management and service deliveryAssess physical and technical security risks to...


  • Regina, Canada NGIT Services Inc Full time

    Education: Expérience: EducationBachelor's degreeTasksConfer with clients to identify requirementsConduct business and technical studiesDesign, develop and implement information systems business solutionsProvide advice on information systems strategy, policy, management and service deliveryAssess physical and technical security risks to data, software and...


  • Regina, Canada CounsellingFamily Support Full time

    Our Counselling and Mental Wellness Unit is looking for a dynamic, supportive and innovative leader to help further expand mental wellness supports in the community and within our agency, CFS Regina. This position will Work collaboratively with the Clinical Supervisor/Manager of the Counselling Unit to oversee all intake, HR, clinical and operational needs...


  • Regina, Canada ISC Full time

    Company Name:Information Services CorporationLocation: Regina, SaskatchewanStatus: Full-time, Permanent We are ISC, an industry leading employer with a global presence. We provide registry and information management services for public data and records to our customers. Our mission of putting the right information in the right hands, at the right time,...


  • Regina, Canada University of Regina Full time

    Faculty/Department UR International Unit UR International Employee Group CUPE 5791 Collective Agreement Consideration Open with preference given to CUPE 5791 members(NON-RESEARCH). CUPE 5791 Job Family Operational Services Category Staff Number of Vacancies 2 Position Summary **Position Summary**: Reporting to the Manager, International Enrolment Services,...


  • Regina, Canada Laura Canada Full time

    Company Description **Join our team to achieve your full career potential! We are proactive, outside the box thinkers and doers who stop at nothing to make the iconic Laura and Melanie Lyne brands shine! Privately owned and based in Laval, Quebec, with a strong vision for innovation and optimizing the employee and client experiences, we continue to help...


  • Regina, Canada Saskatchewan Government Insurance Full time

    Do you value integrity and innovation? How about passion and caring? Great! Us too, and that's why you'll fit right in. Our intentional culture promotes trust and participation, encouraging you to bring your heart and mind to work every day. Out-of-Scope Multiple Positions Location: Regina - This role is eligible for hybrid work. This means you’ll have...


  • Regina, Canada EightSix Network Inc Full time

    We are partnered with a national insurance firm to hire an IT Manager into its Canadian HQ. The successful IT Manager will play a pivotal role in managing and optimizing off-the-shelf applications within a professional services environment. The IT Manager will ensure all applications empower professionals within the firm to deliver exceptional service to...


  • Regina, Canada EightSix Network Inc Full time

    We are partnered with a national insurance firm to hire an IT Manager into its Canadian HQ. The successful IT Manager will play a pivotal role in managing and optimizing off-the-shelf applications within a professional services environment. The IT Manager will ensure all applications empower professionals within the firm to deliver exceptional service to...


  • Regina, Canada EightSix Network Inc Full time

    We are partnered with a national insurance firm to hire an IT Manager into its Canadian HQ. The successful IT Manager will play a pivotal role in managing and optimizing off-the-shelf applications within a professional services environment. The IT Manager will ensure all applications empower professionals within the firm to deliver exceptional service to...