Foreign Currency Client Service Representative

3 months ago

Toronto, Canada Interchange Financial Corporation Full time

**Currently seeking Full-time & Part Time Foreign Exchange CSRs at the following branch locations**:

- North York, Ontario
- Downtown Toronto, Ontario

**Position Type**:Full-time

As an Interchange Financial Client Services Representative (CSR), you will be joining one of Canada’s leading Foreign Currency Exchange companies, and will be part of a team entrusted with the important role of interacting directly with clients to carry out Foreign Exchange transactions and provide advice in order to find the best solution to meet their individual needs.

**Responsibilities**:

- Provide industry-leading customer service to clients in accordance with company standards
- Assist clients with inquiries and provide advice on the most suitable services
- Process foreign currency transactions for clients by bank draft, wire transfer, and cash
- Cross-sell other appropriate Interchange Financial products and services
- Balance and reconcile cash float at start & end of the shift
- Assist with opening & closing the branch

**Qualifications and Skills**:

- A dedicated, professional individual committed to industry-leading customer service standards
- Must be friendly, energetic & enthusiastic, with a professional appearance - Must have strong communication skills and be able to thrive in a team environment
- Computer literacy is a must
- Comfortable with basic numerical calculations
- Previous customer service experience an asset
- Must be a high school graduate; University or College degree an asset
- A background check will be required for this position

**Benefits**:

- Dental care
- Paid time off

Schedule:

- 8 hour shift
- Monday to Friday

**Education**:

- Secondary School (preferred)

**Experience**:

- customer service: 1 year (preferred)

Work Location: In person

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