Customer Service Representative

6 months ago


London, Canada Talbot Marketing Full time

Talbot Marketing is a leader in the Canadian promotional products industry. Talbot has stood the test of time because we continue to invest, innovate and bring value to our customers and to the promotional product marketplace. Talbot is one of the largest providers of promotional products and corporate apparel in Canada. We specialize in solutions to leverage the power of a company’s brand.

We aspire to become a company where our employees and clients are proud to call themselves a part of Talbot Marketing. Our corporate values include: to improve the lives of all those around us, operate with integrity, embrace diversity, make it fun and earn a fair profit. Talbot is a family oriented organization that treats everyone associated with Talbot with empathy, trust, fairness, and respect.

We offer a competitive compensation and benefit package - including 2 retirement programs with company contributions, company paid health & dental benefits and an employee assistance program. Employee sick days and vacation time above ESA standards.

The purpose of this position is to maintain superior support of the sales representatives by ensuring that orders, quotations and sourcing are processed and produced in a timely and efficient manner. The incumbent must be able to knowledgably answer questions from sales representatives, end users, suppliers and fellow employees on a timely basis.

**Duties**
- Answer all communication from sales agents, suppliers and end users providing information and assistance as and when necessary.
- Review supplier acknowledgements for correctness and noting supplier confirmation on system in a timely fashion.
- Source products for sales associates and prepare formal quotations when required. Assist sales associates with creative selling ideas.
- Attend various outside/inside trade shows and supplier product knowledge sessions.
- Prioritize and organize effectively to maximize use of time to meet workload volume.
- Other duties as required

**Skills**
- Excellent knowledge of Windows, Excel, Word, PowerPoint, etc
- Strong in customer service and communication
- Organizing / Prioritizing
- Team Player (offer assistance, actively listen, respect others, be a problem solver, celebrate team successes)
- Positive attitude, motivated, compassionate
- Results orientated

**Education and Experience**
- Completion of a Secondary Education or Community College program (concession may be considered based upon an individual’s job experience).
- One year of industry related experience or a minimum of three years of customer service experience, is necessary to carry out the Customer Service Associate role.

**Job Types**: Full-time, Permanent

**Salary**: $19.00-$21.00 per hour

**Benefits**:

- Casual dress
- Company events
- Company pension
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Vision care
- Wellness program

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday
- Overtime

Supplemental pay types:

- Bonus pay
- Overtime pay

Work Location: In person



  • London, Ontario, Canada Ontario Public Service Full time

    The Ontario Public Service is seeking talented individuals to fill various Customer Service Representative positions in London. As a key member of our team, you will play a crucial role in delivering exceptional service to our customers, ensuring their needs are met with a smile.Company OverviewAt the Ontario Public Service, we strive to create an inclusive...


  • London, Canada Fine Sight Solutions Inc. Full time

    Our office is actively searching for a Customer Service professional to join our team. The Customer Service Representative will be responsible for directly communicating with prospective customers regularly. They will provide product/service information, fulfill order requests, resolve any emerging problems, and act as a liaison on behalf of our client with...


  • London, Canada Good To Great Solutions Full time

    At Good to Great Solutions, We strive for excellence and are the leaders in consulting and customer acquisition across North York. We are looking for an entry-level Customer Service Representative who will play a valuable support role by providing a superior level of service to all customers to help them achieve their individual goals. As an entry-level...


  • London, Canada Checkers Cleaning Supply Full time

    **Customer Service Representative** At Checkers Cleaning Supply, we take cleaning seriously, serving our clients with Honesty, _**INTEGRITY**_, and Dedication since 1984, providing Exceptional Service and Exceptional Supplies. If you are looking to build a career you can love, we’re ready to help! We’re looking for a person with _**GRIT**_ to work hard...


  • London, Canada U-Haul Full time

    **Customer service Representative**: Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s exceptional service and ensuring that customers...


  • London, Canada Airport Hyundai Full time

    Customer Care Representative / Promotional Specialist **POSITION DETAILS** Location: London, ON Department: Automotive Service Department Employment type: Full-Time Open Position: 1 Our Franchise Car Dealership is seeking a Customer Care Representative with customer care, phone experience and any automotive experience. This opportunity has growth...


  • London, Canada Tom Burnside - Desjardins Insurance Agent Full time

    Customer Service Representative - Desjardins Insurance Agent Team Member Location: London, ONType: Full TimePosition Overview:Successful Desjardins Insurance Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative. We seek an energetic professional interested in helping our business grow through...


  • London, Ontario, Canada Voyago Full time

    Job OverviewVoyago is a reputable organization seeking an experienced and skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for receiving calls, providing education about Inter-Community Shuttles, and delivering exceptional customer service in a fast-paced environment.Key...


  • London, Canada AutoCanada Inc. Full time

    **Customer Service Representative - Collision Centre** **London Auto Collision** **London, Ontario** At **London Auto Collision,** we are looking for someone who is passionate about delivering exceptional customer service and to take ownership of administrative support to our Collision Centre team. Acting as a **Full-Time** **Customer Service...


  • London, Ontario, Canada Great Lakes Copper Ltd. Full time

    Are you a detail-oriented and organized individual looking for a challenging role in customer service? We have an exciting opportunity for a Customer Service Representative to join our team at Great Lakes Copper Ltd.About the JobThis is a permanent full-time position, working 40 hours per week. The salary for this role is approximately $45,000 - $60,000 per...


  • London, Canada Dura Med Mobility Products Full time

    Customer Service Representative - Answer inbound calls and follow-up with clients as needed. - Greet and assist onsite clients with patience, empathy and effective communication. - Assist sales representatives with quotes, invoices and work orders. - Office administrative duties (filing, billing and clerical) **Qualifications**: - Experience/interest in...


  • London, Canada WCGWCUUS Full time

    **Waste Connections of Canada is looking for a Customer Service Representative to join the team at our London ON, location** **A Waste Connections Customer Service Representative (CSR) fields calls from customers and works to resolve problems they raise concerning service or billing. This is a very fast paced work environment, with a variety of multitasking...


  • London, Ontario, Canada CB Canada Full time

    About the Role:We're seeking a skilled Customer Service Representative to join our team at Motion. As a key member of our client-facing team, you'll play a critical role in delivering exceptional customer experiences and making a tangible impact on our community.Key Responsibilities:Provide clear and concise communication to clients via phone, email, and...


  • London, Canada The UPS Store #24 Full time

    Looking for a Customer Service Representative who has a good experience in Customer Service for retail store, The company may agree to provide a payable training guide line to the Employee how hasn't previous experience in shipping, printing,etc. as a Customer Service representative presenting service to the store customers. **Duties &Responsibilities**: -...


  • London, Canada WASTE CONNECTIONS OF CANADA Full time

    **Waste Connections of Canada is looking for a Customer Service Representative to join the team at our London ON, location** **A Waste Connections Customer Service Representative (CSR) fields calls from customers and works to resolve problems they raise concerning service or billing. This is a very fast paced work environment, with a variety of multitasking...


  • London, Ontario, Canada Spencer Gifts - Spirit Halloween Full time

    Job Title: Customer Service RepresentativeEstimated Salary: $45,000 - $55,000 per year (based on location and experience)The Sales Floor Associate is a key member of our store team. As a representative of Spencer Gifts – Spirit Halloween, you will be responsible for creating a welcoming atmosphere for our guests while providing excellent customer...


  • London, Canada The UPS Store #24 Full time

    Looking for a Customer Service Representative who has a good experience in Customer Service for retail store, The company may agree to provide a payable training guide line to the Employee how hasn't previous experience in shipping, printing,etc. as a Customer Service representative presenting service to the store customers. **Duties &Responsibilities**: -...


  • London, Canada Catalyst Lubricants Full time

    Catalys Lubricants Inc., a division of Crevier Group is searching for a Customer Service Representative for its Ontario location in London. Who are we? We are a family business that was established in 1945. The current shareholders of the third generation of the Crevier family adopt a philosophy of proximity and reliability that we have the chance to feel...


  • London, Canada Manco Hr Full time

    Manco HR is a premier staffing agency dedicated to connecting talented individuals with top companies in various industries. We are excited to partner with our client, a leading manufacturer and distributor of outdoor garden decor based in London, Ontario. Our client is committed to providing exceptional products and service to customers, and they are...


  • London, Canada Waste Connections of Canada Full time

    Are you passionate about delivering exceptional customer experiences? Do you thrive in a dynamic and fast-paced environment? Waste Connections of Canada is seeking dedicated and enthusiastic individuals to join our team as Customer Service Representatives in London, Ontario. **About Us**: Waste Connections of Canada is a leader in waste management and...