Manager, Brokerage Application Support

2 weeks ago

Toronto, Canada CIBC Full time

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit

**Job Description**:
What you'll be doing
- At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview._

How you'll succeedTeam Leader: You’ll support employees in transferring the skills and knowledge they have acquired into success. You’ll be directly accountable for managing service levels, performance targets and quality assurance standards for a fast-paced environment.

Who you are- You have a degree/diploma in Computer Science, Business, and/or a related field, and you’ve spent at least 3 years in a BSC role leading projects and designing solutions. It’s an asset if you have experience with Agile methodologies, and Application and/or Architecture Development.- You have knowledge of financial markets including Stock, Option, Fixed Income and Mutual Funds.- You have working knowledge of financial product concepts and calculations (bond amortization, accrued income, expected income, yields).- You're digitally savvy. You seek out innovative solutions and embrace evolving technologies. You can easily adapt to new tools and trends.- You are a caring and accountable leader. You're passionate about developing and coaching to bring out the best in people. You have led diverse, high performing teams.- You’re driven by collective success. You know that teamwork can transform a good idea into a great one. You know that an inclusive team that enjoys working together can bring a vision to life.- You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.- You give meaning to data. You enjoy investigating complex problems, and making sense of information. You're confident in your ability to communicate detailed information in an impactful way. Must have experience using SQL, Azure Dev Ops, Quality Assurance, and advanced Microsoft Excel skills.- Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

What CIBC offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.- We work to recognize you in meaningful, personalized ways including a competitive compensation, incentive pay, banking benefits, a health benefits program, defined benefit pension plan, an employee share purchase plan and moment makers, our social, points-based recognition program- Our spaces and technological toolkit will make it simple to bring together great minds to build innovative solutions that make a difference for our clients- We cultivate a culture where you can express your ambition through initiatives like purpose day; a paid day off dedicated for you to use to invest in your growth and development

What you need to knowYou need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

Job Location

Toronto-81 Bay, 12th Floor

Employment Type

Regular

Weekly Hours

37.5

**Skills**:
Accountable, Change Management, Change Management Processes, Communication, Documentations, Investments, Leading Project Teams, Operational Effectiveness, Operations Processes, People Management, Problem Solving, Project Management, Risk Management, Service Delivery, Standard Operating Procedures (SOPs), Teamwork, Technology Applications

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