Manager - Branch

7 months ago

Surrey, Canada EECOL Full time

**Why You’ll Love EECOL**

When you join EECOL, you become part of a global leader in business-to-business distribution, logistics services and supply chain management solutions. We take pride in having an inclusive and family-like work environment. We provide a compensation package that offers competitive wages, flexible hours, excellent benefits, and a career you can be proud of. There are endless opportunities with our promote-within culture

**What’s in it for You**
- Permanent, full-time positions, Monday through Friday. Weekends and evenings are for friends, family, and fun, not work
- Enjoy regular salary reviews and incentive opportunities.
- EECOL is not just a job, but a company where you can learn, develop, and build your career All training provided.
- A benefits package designed with your total well-being in mind including generous paid time off, comprehensive insurance options for you and your family, generous flex benefits, health & dental plan, disability, life insurance, vision care, educational assistance and a retirement savings plan including Pension, RRSP and TFSA opportunities to save for the future
- Enjoy a wide variety of perks including discounts on travel, vehicles, entertainment, shopping and many more.

As the Branch Manager, you will be responsible for the overall management of the daily operations of a B2B small-scale retail location. Your responsibilities will include staff management, financial management, merchandising, driving sales and customer service, ensuring best practices and meeting quality standards to achieve key results and support company strategies. This role requires a very integrated leadership approach due to the size of the branch, including but not limited to warehouse and customer service duties from time to time.

**Responsibilities**:

- Drive customer service excellence to every aspect of the branch, including showroom appearance, display of merchandise, product placement and store layout.
- Ensure strategic goals and sales targets are met by maximizing sales and gross profit, reviewing sales performance, controlling expenses, and managing inventory investment.
- Hire, train, develop, and supervise a small team of non-management employees.
- Provide staff with feedback, coaching, and performance evaluations. Assess needs and build career paths.
- Coordinate staffing schedules and conduct weekly staff meetings.
- Ensure the branch complies with outlined safety policies and procedures, as well as local health regulations.
- Network to improve the presence and reputation of the branch and the company.
- Stay abreast of the competition and emerging technologies.
- Identify current and future customer requirements by establishing rapport with existing and potential customers. Develop and maintains relationships with top accounts.
- Ensure customer (in person) visits are scheduled regularly with the designated OSR.
- Address customer concerns and ensure best possible outcome.
- Develop strategies to expand walk in traffic and optimize profitability.
- Analyze/monitor inventory/ stock movement.
- Plan & organize customer events, local tradeshow needs, seminars and supplier counter days.
- Create protocols to protect the store including theft management.

**Qualifications**:

- High School Diploma or Equivalent required.
- Bachelor’s Degree - Sales, Business Administration, Engineering, or relevant field preferred.
- Prior professional sales experience in related industry/3+ years
- Prior experience with managing a team 1-3 years
- Working knowledge of business and management principles in strategic planning, resource allocation and coordination of people and resources.
- Demonstrated verbal, written, analytical, persuasion and interpersonal skills.
- Knowledge of principles and processes for providing customer and personal services, including customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- Ability to exercise teamwork, leadership, and flexibility.
- Excellent time management and computer skills.
- Ability to travel up to 25%

**Are You Ready to Launch Your Career with EECOL?**

Founded in 1919, we have been offering competitive value and superior service for over 100 years with over 60 locations in Western Canada. EECOL is one of Canada's leading electrical products distributors. Our employees stay for the long-term because we offer a rewarding and exciting career, not just a job The majority of our team started in entry-level positions and have enjoyed a variety of career paths taking them to leadership roles throughout the organizations. Don’t miss out on this opportunity; join our team today
- EECOL Electric Corp. (“EECOL”) provides equal employment opportunities to all employees and applicants for employment. Employment decisions are made without regard to race, religion, color, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability,

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