Assistant Branch Manager

3 weeks ago

Surrey, Canada ProSource Supply Full time

ProSource is seeking a highly motivated and results driven Assistant Branch manager to ensure an exceptional customer experience from start to finish in our West Kelowna branch

ProSource is Canada’s largest independently owned outdoor living supply company, providing a wide range of irrigation, pump, pond, lighting, and landscape products to contractors and homeowners. With multiple locations and warehouses across Canada, ProSource provides our customers with unforgettable experiences and the highest quality of professional products.

Reporting to, and working alongside the Branch Manager, you will help lead the customer engagement process in the branch as you strive to increase the number of new sales across all product categories.

**Why work for ProSource?**
- Rapidly growing company
- Positive and supportive team atmosphere
- Company sponsored team building events
- Competitive salary
- Growth mindset company with advancement opportunities

**Operational Responsibilities**

**Leadership**
- Working shoulder to shoulder with the team, oversees counter sales, inventory functions and sales initiatives within the branch
- Direct all operational aspects of the branch including receiving, shipping, customer service, administration and sales
- Be a valuable contributor to the direction of the business by participating in management meetings
- Actively contribute to your further development as a leader at ProSource by participating in the development program
- Model the ProSource Mindsets & Behaviors

**Sales**:

- Ensure all customers leave satisfied with their experience at ProSource
- Build and develop customer relationships
- Strive to achieve sales targets and grow branch revenue
- Effective use of NetSuite CRM tools
- Identify opportunities and work with Interior Sales Representative and Director of Sales on best practice and follow up approaches
- Work with Interior Sales Representative and Director of Sales to establish pricing for new accounts in a manner that optimizes margin and builds customer loyalty

**Inventory Management**
- Work with the Centralized Purchaser to ensure order accuracy and receiving inventory in an effective manner
- Target zero stock-outs by developing a clear, consistent and documented ordering process and by ensuring inventory min/max and other relevant details are accurate and current at all times
- Lead the training of staff to ensure processes are followed
- Manages or oversees the coordination and organized execution of all inbound, outbound, special customer and inter-branch orders/transfers
- Leads a proactive cycle count process designed to keep inventory accurate and to keep adjustments minimized
- Finds ways to minimize and/or sell aged inventory using creative strategies

**HR Management**
- Creates an incredible team environment built on a foundation of trust, openness, communication, hard work and customer service, following the guidelines set out in ProSource’s stated mission, values, culture and other training materials
- Creates the schedule of all employees at the branch to manage vacation, sick days and all other coverage required to fulfill an exceptional Customer Service experience while also managing an effective balance between wage costs and revenues generated in branch
- A key participant and leader (alongside Branch Manager) of annual reviews, and disciplinary issues associated with staff that report to you

**Priority Management, Cleanliness and Organization**
- Maintains a clean and organized working environment in the office, at the counter, in the bathroom, in the yard, and in the warehouse(s)
- Assigns and supports the successful completion of tasks and initiatives to staff and ensures staff are keeping productive at all times

**Communication**:

- Effectively and consistently communicate company initiatives and goals internally
- Proactively communicate all meaningful customer, employee and supplier issues to the Branch Manager on a timely basis
- Manage and complete priorities as required and communicate with the Branch Manager when necessary in an effective, calm and organized manner

**Operational Improvements**:

- Continually identify and implement process improvements that enhance the business’ efficiency, especially in the areas of inventory management, purchasing/receiving, controls, customer service, and the sales processes

**Qualifications, Abilities and Experience**
- Source of knowledge and understands the products we sell and confidently provides solutions to our customers
- Self-motivated, able to work independently
- Inquisitive and independent learner, with a strong sense of initiative and concern for the customer
- Dedicated to meeting or exceeding expectations without being asked
- Organized with excellent analytical and problem solving skills
- Excellent listening, observing, and questioning skills

**Job Types**: Full-time, Permanent

**Salary**: From $25.00 per hour

**Benefits**:

- Extended health care

Schedule:

  • Assistant Branch Manager

    1 week ago

    Surrey, Canada Envision Financial, a division of First West Credit Union Full time

    We are currently seeking an Assistant Branch Manager (Community) to join our team working at our Newton & Fleetwood branches. The ABM (Community) is responsible for the leadership of an assigned team of branch advisory employees (up to the Financial Advisor position) with the flexibility to work at a variety of branch locations within their assigned...

  • Assistant Branch Manager

    1 day ago

    Surrey, Canada Westland Insurance Ltd. Full time

    We’re searching for an Assistant Branch Manager. Are you searching for new possibilities? Westland Insurance Group Ltd is growing and has a new opportunity for an Assistant Branch Manager in Surrey, BC at our Grandview Central office. Do you love to talk about insurance and provide exceptional client service? If so, you will love working for Westland! We...

  • Branch Manager

    1 week ago

    Surrey, Canada Sarens Canada Inc Full time

    The Sarens Group is a recognized world leader in heavy lifting and engineered transport. With state-of-the-art equipment, value-added engineering and a top-tier team of professionals, Sarens offers our customers creative solutions to today's crane rental, heavy lift and transport challenges. Our success at Sarens lies in our entrepreneurial spirit: "Nothing...

  • Branch Manager

    2 weeks ago

    Surrey, Canada Marathon Hardware Full time

    The Branch Manager, under the supervision of the VP of Western Canada, plays a key role in driving processes, staff productivity, and efficient operations and proactively manages branch operations including warehouse, showroom, and inside sales teams. The Branch Manager will provide leadership and guidance to a team of employees in a variety of departments...

  • Branch Manager

    2 weeks ago

    Surrey, Canada Gescan Full time

    With over 60 years of industry experience, Gescan has 26 branches located across Western Canada. Gescan is a proud member of the Sonepar Canada family, one of the largest B-to-B electrical distribution networks in the world. Sonepar Canada has over 1900 employees working out of 114 offices between the unique brands. At Gescan, we leverage our strong global...

  • Branch Manager

    2 weeks ago

    Surrey, Canada Marathon Hardware Full time

    **Marathon Hardware has 6 locations across Canada and we proudly distribute thousands of innovative products throughout North America. Our products range from decorative hardware, hinges & opening systems, drawer slides, and kitchen storage accessories. Our roots have been firmly planted in Canada for nearly 30 years. We source products from around the world...

  • Assistant Branch Manager

    2 weeks ago

    Surrey, Canada First West Credit Union Full time

    We are currently seeking a Assistant Branch Manager to join our team. The ABM is responsible for the leadership of an assigned team of branch advisory employees (up to the Financial Advisor position) and ensures current and potential members receive exceptional service by providing leadership, coaching and mentoring to direct reports. The ABM participates...

  • Branch Manager

    2 weeks ago

    Surrey, Canada Envision Financial, a division of First West Credit Union Full time

    We are currently seeking a Branch Manager to join our Envision Financial team at our Cloverdale branch. The Branch Manager is responsible for developing and directing the growth strategy and service portfolio goals for their assigned branch. This includes promoting assigned branch and First West within the community; providing sales and service leadership...

  • Branch Manager

    2 weeks ago

    Surrey, Canada Sarens Canada Inc Full time

    The Sarens Group is a recognized world leader in heavy lifting and engineered transport. With state-of-the-art equipment, value-added engineering and a top-tier team of professionals, Sarens offers our customers creative solutions to today's crane rental, heavy lift and transport challenges. Our success at Sarens lies in our entrepreneurial spirit: "Nothing...

  • Branch Manager

    4 weeks ago

    Surrey, Canada Lock Search Group Full time

    Branch Manager Opportunities - Full P&L Oversight (Wholesale Distribution)Surrey, BCOur client is a well-known and respected wholesale distribution organization that has successfully supported the residential, and commercial mechanical markets for years. With a proven track record in British Columbia, they pride themselves on providing exceptional service,...

  • Branch Manager

    1 week ago

    Surrey, Canada Lock Search Group Full time

    Branch Manager Opportunities - Full P&L Oversight (Wholesale Distribution)Surrey, BCOur client is a well-known and respected wholesale distribution organization that has successfully supported the residential, and commercial mechanical markets for years. With a proven track record in British Columbia, they pride themselves on providing exceptional service,...

  • Branch Manager

    2 weeks ago

    Surrey, Canada Sarens Canada Inc Full time

    The Sarens Group is a recognized world leader in heavy lifting and engineered transport. With state of the art equipment, value-added engineering and a top-tier team of professionals, Sarens offers our customers creative solutions to today's crane rental, heavy lift and transport challenges. Our success at Sarens lies in our entrepreneurial spirit: "Nothing...

  • Branch Manager

    1 week ago

    Surrey, Canada Gulf & Fraser Full time

    We are thrilled to share the exciting news that Interior Savings and Gulf & Fraser Credit Unions have merged to create a dynamic and unified financial institution—Beem Credit Union! As we embark on this journey together, we invite passionate and talented individuals like yourself to join us in shaping the future of banking excellence. At Beem Credit...

  • Branch Manager

    4 weeks ago

    Surrey, Canada Herc Rentals Full time

    The Branch Manager leads in the management and direction of the branch to ensure positive revenue generation, providing the highest standard of customer service and continued excellence in productivity. The Branch Manager will be responsible for supervising and managing a branch. They will oversee financial reporting, hire and train staff, and grow branch...

  • Branch Manager

    6 days ago

    Surrey, Canada Lock Search Group Full time

    Branch Manager Opportunities - Full P&L Oversight (Wholesale Distribution) Surrey, BC Our client is a well-known and respected wholesale distribution organization that has successfully supported the residential, and commercial mechanical markets for years. With a proven track record in British Columbia, they pride themselves on providing exceptional...

  • Branch Manager

    2 weeks ago

    Surrey, Canada Herc Rentals Full time

    The Branch Manager leads in the management and direction of the branch to ensure positive revenue generation, providing the highest standard of customer service and continued excellence in productivity. The Branch Manager will be responsible for supervising and managing a branch. They will oversee financial reporting, hire and train staff, and grow branch...

  • Branch Manager

    6 days ago

    Surrey, Canada Lock Search Group Full time

    Branch Manager Opportunities - Full P&L Oversight (Wholesale Distribution) Surrey, BCOur client is a well-known and respected wholesale distribution organization that has successfully supported the residential, and commercial mechanical markets for years. With a proven track record in British Columbia, they pride themselves on providing exceptional service,...

  • Branch Manager

    3 days ago

    Surrey, Canada Lock Search Group Full time

    Branch Manager Opportunities - Full P&L Oversight (Wholesale Distribution) Surrey, BCOur client is a well-known and respected wholesale distribution organization that has successfully supported the residential, and commercial mechanical markets for years. With a proven track record in British Columbia, they pride themselves on providing exceptional service,...

  • Branch Manager

    4 weeks ago

    Surrey, Canada Pro-Line Building Materials Full time

    Job description **Branch Manager: Pro-Line Construction Materials Ltd.** Pro-Line Construction Materials Ltd. is a proud supplier of insulation, roofing, water proofing and wall systems in both the commercial and residential markets. We have grown steadily over the past two decades because of our competitive pricing, superior customer service and lasting...

  • Manager - Branch

    3 days ago

    Surrey, Canada EECOL Full time

    **Why You’ll Love EECOL** When you join EECOL, you become part of a global leader in business-to-business distribution, logistics services and supply chain management solutions. We take pride in having an inclusive and family-like work environment. We provide a compensation package that offers competitive wages, flexible hours, excellent benefits, and a...