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Produce Manager
4 months ago
**Full Time Produce Manager**
Highland Farms is a family owned supermarket chain operating around the GTA. Since we first opened our doors in 1963, our family has proudly offered an extensive selection of fresh quality food products and a strong commitment to providing exceptional customer service. Every shopping trip is a flavor adventure for our customers and our deli and meat counters are legendary.
If you are passionate about food, have strong customer service skills, and want to make a fresh start, then join the Highland Farms family. You’ll enjoy working in our clean and bright stores. We provide a friendly work environment, competitive wages, health care benefits for full time employees, on the job training and opportunity for advancement.
Key Responsibilities:
- Responsible for managing department inventory, in-stock position, pricing integrity, merchandising, labor, and other operational processes to company standards.
- Ensure all new department employees receive proper training and supervision.
- Effectively manage employees by efficiently scheduling personnel to meet the needs of the department based on business volume and workloads.
- Accurately record mark ups and mark downs, in-store use of merchandise, voids, refunds and bad merchandise/spoilage write-offs in accordance with company policies.
- Responds to customer inquiries, providing information concerning merchandise selection and prices.
- Keep refrigerated cases and display shelves properly stocked and faced at all times according to product movement, tag allocation and department standards to ensure maximum sales, quality and freshness.
- Maintains the highest levels of department sanitation and cleanliness.
Job Requirements:
- 3-5 years experience working in a produce department in a large format retail food environment, preferably in a supervisory or assistant supervisory role.
- Post-secondary education and/or experience in merchandising and/or business management is considered an asset.
- Fully knowledgeable with all products carried in the department, including differences between the many varieties and types of products in each produce family (e.g., apples, melons, squashes, etc.).
- Excellent verbal and written communication, interpersonal and problem-solving skills.
- Exceptional customer service skills with a talent for building customer loyalty.
- Strong motivational, leadership skills & organizational abilities - able to manage multiple priorities.
- Ability to work in a fast-paced environment.
- Knowledge of store system skills is an asset.
- Able to operate in changing temperatures on a regular basis.
- Able to walk & stand for extended periods of time.
- Need be able to work flexible shifts including evenings, weekends and holidays.
Accommodation will be provided in all parts of the hiring process as required under Highland Farm’s Employment Accommodation policy. Applicants need to make their needs known in advance.
**Job Types**: Full-time, Permanent
**Benefits**:
- Dental care
- Life insurance
- On-site parking
- Vision care
Flexible Language Requirement:
- French not required
**Experience**:
- Supervising: 2 years (required)
- produce department operations: 5 years (required)
Work Location: In person
