Produce Department Manager

4 weeks ago

Mississauga, Ontario, Canada No Frills Full time

We are seeking a highly skilled and experienced Produce Manager to join our team at NOFRILLS. As a key member of our store management team, you will be responsible for leading the produce department to achieve exceptional customer satisfaction and sales growth.

Key Responsibilities:

  • Develop and implement effective training programs for produce staff to ensure they have the skills and knowledge to provide excellent customer service and maintain high-quality produce displays.
  • Manage the scheduling of produce staff to meet business needs and ensure adequate coverage during peak periods.
  • Handle customer complaints in a professional and efficient manner, ensuring that issues are resolved promptly and to the customer's satisfaction.
  • Ensure that all produce staff are aware of and comply with Health and Safety and Food Safety policies, and that all policies are followed by staff.
  • Lead and motivate produce staff to achieve sales targets and improve customer satisfaction.
  • Delegate and prioritize workload for produce staff to ensure efficient use of time and resources.
  • Develop and implement effective merchandising and promotional programs to drive sales and improve customer engagement.
  • Recommend and implement sales goals that are aggressive yet achievable, and monitor progress to ensure targets are met.
  • Stay up-to-date with market trends and competitor activities to ensure that our produce department remains competitive and innovative.
  • Ensure the efficient and effective receiving, storing, and handling of produce to minimize waste and maximize sales.
  • Ensure that produce displays are properly signed and maintained to enhance sales and profits.
  • Ensure pricing integrity and accuracy to maintain customer trust and confidence.
  • Take ownership of the store in the absence of the Franchisee, including key carrying and alarm responsibilities.
  • Perform any other duties as required to ensure courteous, friendly service, competitively priced products, and a store that meets and maintains the hygiene standards specified.

Requirements:

  • 1-3 years of management experience in fresh departments (produce, meat, deli, bakery).
  • Demonstrated understanding of critical success factors for the NOFRILLS concept as a discount food store focusing on low price image.
  • Demonstrated understanding of the produce department's impact on store performance, including merchandising, inventory management, and pricing.
  • Excellent communication and customer service skills.
  • Ability to manage people and work with minimal functional direction.
  • Solid knowledge of all aspects of the produce area, operations, and products.
  • Open availability and flexibility to work days, nights, weekends, and holidays according to the needs of the business.

Thank you for your interest in this exciting opportunity. Only qualified applicants selected for interview will be contacted.

At NOFRILLS, we are committed to creating a diverse and inclusive workplace. If you are contacted by us regarding a job opportunity or interview, please advise if you require accommodation.

NOFRILLS is an equal opportunity employer.

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