National Commercial Portfolio Manager

2 weeks ago

Vancouver, Canada The Co-operators Full time

**Position Overview**:
**Company**:CGIC

**Number of Positions**: 1

**Language**: Bilingualism in English and French is an asset.

**Work Model**:Hybrid

**Alternate Title**: n/a

**Additional Information**:

- For internal employees: This role is eligible for a 2000$ referral bonus.
- This role is flexible across Canada.
- Proficiency in English is essential to the performance of the main duties in this role, including servicing and communicating primarily with majority non-francophone clients, groups and teams. The essential non-French duties are not assignable to adjacent or other team members.

**The Opportunity**:
We are a leading Canadian financial services co-operative committed to being a catalyst for a sustainable and resilient society and our team is essential to deliver on this strategy. That’s why we prioritize our people, to ensure we provide a strong culture and development opportunities which enables our team to thrive and to live our purpose. The best part is that you will work with people that care passionately about you, our clients, and our communities.

Our Commercial insurance team aspires to be an industry leader by meeting the evolving needs of Canadian businesses. Our passionate team is committed to enhancing the client experience and delivering operational efficiencies by investing in leading edge technology and leveraging analytics to achieve strategic objectives.

The National Commercial Portfolio Manager is responsible for managing the performance of an individual portfolio through responsible leadership and technical direction based on use of data analytics methods in decision making with respect to product wordings, guidelines, endorsements, pricing and case referrals. Works closely with the Analysts and Product Specialist on analysis, portfolio wordings, reinsurance practices, and auditing of underwriting guidelines. Provides directional leadership on business rules and underwriting guidelines to support management of the portfolio.

***:
**How you will create impact**:

- Manage and enhance efficiency and portfolio performance utilizing data analytics and optimization.
- Accountable for the development of action plans to meet our profitability and growth objectives (budget, loss ratio, expense ratio, financial planning).
- Lead the development and formulation of business rules, underwriting guidelines, appetite and philosophy for the respective portfolio.
- Accountable to support stakeholders with the development and implementation of portfolio initiatives to ensure that gaps are managed, and that change is implemented, reinforced and sustained.
- Collaborate with stakeholders to develop, implement and maintain best practices to secure a profitable portfolio.
- Collaborates with Actuarial Services department for product pricing; manages deviation authority for underwriting and field.
- Determines desired capacity requirements for Reinsurance guidelines and makes recommendations for any changes needed.
- Effectively manages and prioritizes multiple business initiatives, projects and adhoc analysis with key stakeholders. Provides leadership and direction for projects that impact the portfolio.

**How you will succeed**:

- You have an innovative mindset to improve operational efficiencies and ability to influence change, with a primary focus on client needs.
- You use critical thinking skills to recognize assumptions, evaluate arguments, draw conclusions and proactively propose solutions.
- You have strong communication skills to clearly convey messages and explore diverse points of view.
- You build trusting relationships and provide guidance to support the development of colleagues.

**To join our team**:

- Having 10 years of experience in an analysis or product environment is preferred.
- Understanding of Property and casualty insurance products is an asset.
- You have a degree in Business, Finance, Actuarial Science, Statistics, or any other relevant domain.
- Having completed the Chartered Insurance Professional (CIP) designation is required & FCIP is preferred.
- You have thorough knowledge of policy wordings, endorsements, rate manuals, Insurance Acts/legislation (Common Law and Civic Code of Quebec) and tools and systems.

***What's in it for you?**:

- Training and development opportunities to grow your career.
- Flexible work options and paid time off to support your personal and family needs.
- A holistic approach to your well-being, with physical and mental health programs and a supportive workplace culture.
- Paid volunteer days to give back to your community.
- A comprehensive total rewards package, including competitive salary, bonus, pension and benefits.

**Interested in applying?**:
Co-operators is focused on fostering an inclusive, equitable and accessible work environment and we encourage individuals from all identity groups to apply. If you require an accommodation during the recruitment process, please contact the hiring manager.

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