Ocean Import Pricing Analyst/ Transport
6 months ago
**Company Description**
“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder
Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.
Organic Growth - Expeditors promotes from within. As a shining example, our CEO started as an entry level employee in our San Francisco office 31 years ago.
- 15,000 trained professionals
- 250+ locations worldwide
- Fortune 500
- Globally unified systems
Ensure timely and accurate movement of freight and information, while providing an exceptional customer service within the Ocean Import
Department.
KEY RESPONSIBILITIES:
EXPEDITORS CORE COMPETENCIES
Exceptional Customer Service
Exceeds customer expectations by anticipating, understanding and meeting needs. Is proactive and when issues arise, is
timely and resolute in solving problems, including escalating to management when necessary. Builds rapport and exhibits
empathy during interactions, and consistently strives to improve customer satisfaction with customers.
This skill expectation applies both externally (customers, service providers) and internally (other Expeditors offices/employees).
Job Execution
Consistently completes quality work that matches job expectations. Is committed to operational excellence and
continuous improvement for own job function and across the network. All activities are compliant with company
policies/procedures and code of business conduct and with government regulations.
Reliability
Consistently meets deadlines. Is punctual and can be relied on for planning purposes. Is organized, manages own time
effectively and can prioritize.
Collaboration
Displays a willingness to accomplish not only his/her own job responsibilities without the need for constant prodding but is
willing, without request, to aid and assist others to the benefit of the company and/or customers. Works in harmony with
superiors and fellow workers without incident or delay.
Communication
Effectively listens to others and communicates (verbal and written) in a professional manner, both internally and externally.
Provides relevant and timely information to co-workers, customers and service providers. Answers phone calls and
Culture
Exhibits and promotes the company’s 10 cultural attributes: Appearance, Attitude, Confidence, Curiosity, Excellence,
Integrity, Pride, Resolute, Sense of Humor, and Visionary.
Personal Growth and Development
Participates in training within the company’s guidelines, completing at least 52 hours of relevant training per year.
Completes required training in a timely manner with mínimal reminders. Pursues professional development goals for self,
including participating in a development plan as appropriate.
**Responsibilities**:
Quotes
- In conjunction with Ocean Import Manager, create quotes for Import operations.
- Meet deadlines set by customers and sales/retention on responding to pricing requests.
- Track and report the results of quotes by maintaining and updating the Quoting in the Database (Quoting Power BI or another system)
Analysis of Rates
- Review and analyze carrier rates.
- Review feedback from sales/retention and customers on rate competitiveness.
- In conjunction with Ocean Import Manager, work with carriers to keep rates fresh and competitive.
Rate & Surcharge Maintenance
- Maintain rate databases updated.
- Maintain and distribute information about increases and changes on the market.
- Follow up and revise the expiring rate agreements and contracts.
General Support
- Provide general support for sales/retention on air pricing.
- Provide other general pricing support as specified by the network.
- Provide support to operational team on approval of quotes from customers.
- Provide support to operational team on the registration of rates on ATS and with the carrier.
- Provide support to operational team on the compliance of Expeditors policies.**Description du poste**
**Principales Responsabilités**:
- Analyse et traitement des demandes de cotations Maritime / Aérien / Route des clients et du réseau Expeditors, tout en respectant les délais
- Sélection et analyse des tarifs via les outils mis à disposition
- S’assurer de la rentabilité du dossier
- S’assurer de bien comprendre les stratégies des différents produits
- Négociation avec les prestataires
- Référencement et archivage des achats et cotations
- Suivi des cotations répondues auprès des clients et du réseau, analyse des retours
- Support commercial et analyse des tendances du marché
- Collaboration et transition avec les différents départements
- Être force de proposition quant à la solution de transport apportée
**Qualifications**
Knowledge:
- A good understanding of Expeditors’ Products and Services.
- Understanding freight forwarder in
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