Dispatcher

4 weeks ago

Barrie, Canada RST Full time

RST is a recognized leader in safe, efficient tank transportation throughout Atlantic Canada, Ontario, Quebec and the eastern United States. In addition to conveying cargo in line with top tier industry standards, RST also provides emergency response and training services throughout Atlantic Canada.

RST Industries is currently seeking a highly motivated individual for **Dispatcher role** at our **Barrie**, ON location. This position will appeal to you, if you like to work in a fast-paced environment, can multitask, is tech savvy, self-starter, and have a high standard for your work.

**Shift Schedule**:

- Week 1 - Monday, Tuesday, Wednesday, Thursday.
- Week 2 - Wednesday, Thursday, Friday, Saturday, Sunday.
- Week 3 - Friday, Saturday, Sunday, Monday, Tuesday.
- Week 4 - Monday, Tuesday, Wednesday, Thursday.

**Qualifications**:

- Years of Experience Required: minimum 2 years of dispatch experience or the equivalent in training and experience
- Must have in-depth knowledge of transportation safety laws, and regulations
- Must be team-oriented and an independent self-starter with strong negotiation and analytical skills
- Must have effective communication style with excellent time management skills
- Must have outstanding technology and reporting skills
- Ability to calmly and professionally deal with drivers on road issues
- Flexible with time and able to assist drivers and clients after regular work hours

**Key Responsibilities**:

- Provide customer service to each customer/location
- Manage dispatch, Coordinate, and confirm all loads
- Manage productivity of their fleet, ensuring appropriate level of miles and revenue are generated by Owner/Operators and Drivers considering strict HOS management
- Manage and facilitate the fleet maintenance schedule for Central Canada in liaison with maintenance team
- Ensure all fleet hours/miles, time off information is entered accurately and timely to assist in managing the payroll and billing processes
- Professionally handles and manages all Driver/Owner Operator issues
- Manage availability of Owner/Operators and Drivers and equipment to maximize equipment utilization, create cost saving efficiencies and to exceed customer expectations
- Promote and support all safety initiatives when performing roles and responsibilities

RST Industries Limited is committed to the principle of equal opportunity in its employment practices and to providing an environment free from discrimination and harassment for all employees.

**Job Types**: Full-time, Permanent

**Benefits**:

- Dental care
- Employee assistance program
- Extended health care
- On-site parking
- RRSP match
- Vision care

Schedule:

- 10 hour shift
- 12 hour shift
- Day shift
- Night shift
- On call
- Weekend availability

Ability to commute/relocate:

- Barrie, ON: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Trucking Industry: 2 years (preferred)
- Dispatch (Trucking): 2 years (required)

Work Location: In person

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