Client Services Representative

7 months ago


Barrie, Canada Allandale Veterinary Hospital Full time

Allandale Veterinary Hospital is searching for a caring, compassionate, highly organized animal lover who would like to join a fast-paced, highly skilled team of veterinary professional. This is an exciting opportunity for someone who understands the importance of exceptional client/patient experience and who would like to make a real difference. Does this sound like you? We'd love to hear from you. Here are some more details:
**_Key Responsibilities:_**
- Triage client concerns to ensure appointments are booked accurately

Efficiently and accurately collect payments.
- Book any future appointments within the designated time.
- Ensure daily reports and tasks are completed.
- Admit patients for appointments, surgery, etc.
- Weigh patients upon arrival for appointments.
- Interact with clients and patients and provide any required assistance while maintaining and providing quality service. Greet both client and patient by name.
- Counsel clients with regards to basic nutrition, pre and post-operative care, provides treatment instructions, etc.
- Promote our goods and services to clients.
- Handle any client concerns or questions. If unable to answer, direct to the appropriate Veterinarian and Hospital Supervisor.
- Accurately place medication and food orders.
- Coordinate and ensure a smooth client and patient flow within the hospital.
- Ensure cleaning duties are carried out as per the cleaning checklists.
- Strong ability to provide empathy, understanding and emotional support to clients.
- A calm and caring demeanor when interacting with patients.
- Comfortable and passionate about working with all types of animals.
- Detail-oriented and excellent organizational and multi-tasking skills.
- Ability to work cohesively with all employees as part of a team.
- Excellent interpersonal, communication (verbal & written) and telephone etiquette skills.
- Ability to maintain confidentiality of pertinent data.

**_Required Qualifications:_**
- Minimum of 2-3 years as Client Services Representative, preferably in the Health Care field (animal or human).
- Must be comfortable with current technology. Proficient with the following computer environments: _Microsoft Office, Internet Explorer and Outlook._
- Flexible to work various shifts, including evenings and weekends.

**_Desirable Qualifications (but not required...we are happy to train):_**
- Previous experience (minimum 1 year) in a veterinary hospital.
- Working knowledge of Cornerstone software.
- General understanding of medical terminology.

**Hiring Manager** Cook, Natasha



  • Barrie, Canada GroupHEALTH Benefit Solutions Full time

    **WHO ARE WE?** The GroupHEALTH Family of Companies is a leading Canadian provider of employee benefits, made up of GroupHEALTH Benefit Solutions, GroupSource, Manion Wilkins & Associates Ltd, and Disability Management Institute and an additional 7 operating companies. GroupHEALTH holds substantial controlling interest of the above companies and is a...


  • Barrie, Canada Harris Plumbing Inc. Full time

    Harris Plumbing Inc, family owned and operated since 1974, provides premium quality, professional plumbing services in northern York Region, Simcoe County and Muskoka. We have earned a reputation for excellent client service and our client reviews reflect this. Client Care Representative: This is a part-time, temporary position (1-2 months) with potential...


  • Barrie, Canada Allandale Veterinary Hospital Full time

    Allandale Veterinary Hospital is searching for a caring, compassionate, highly organized animal lover who would like to join a fast-paced, highly skilled team of veterinary professional. This is an exciting opportunity for someone who understands the importance of exceptional client/patient experience and who would like to make a real difference. Does this...


  • Barrie, Canada NVA Canada Full time

    **Job description** Allandale Veterinary Hospital is searching for a caring, compassionate, highly organized animal lover who would like to join a fast-paced, highly skilled team of veterinary professionals. This is an exciting opportunity for someone who understands the importance of exceptional client/patient experience and who would like to make a real...


  • Barrie, Canada Ethos Veterinary Health Full time

    Allandale Veterinary Hospital is searching for a caring, compassionate, highly organized animal lover who would like to join a fast-paced, highly skilled team of veterinary professionals. This is an exciting opportunity for someone who understands the importance of exceptional client/patient experience and who would like to make a real difference. Does this...


  • Barrie, Canada Moore Packaging Full time

    _About Moore Packaging:_ We are not your standard packaging company. We strive to be different. To do the unthinkable. And to dream up packaging solutions that will continue to amaze and astound. We are innovators. Collaborators. Problem Solvers. But it goes beyond that: We are passionate about the people behind the package. Our space is a safe, inclusive...


  • Barrie, Canada ProResp, Inc. Full time

    **Client Service Representative (Medical Administration)** **Location**: Royal ProResp (Barrie, Ontario) **Full-time Permanent Role** (37.5hrs/week: Monday - Friday 9:00am - 5:00pm) **Salaried position**:Starting around $24 - $26/hour **What We Offer**: - Full time, reliable employment with consistent office hours - 3 weeks paid vacation to start -...


  • Barrie, Canada ProResp Inc. Full time

    **Job Description**: **Client Service Representative (Medical Administration)** **Location**:Royal ProResp (Barrie, ON location) **Full-time Permanent Role** (37.5hrs/week: Monday - Friday 9:00am - 5:00pm) **Salaried position**:Rate based on experience (starting at $23 - $24/hr) **What We Offer**: - Full time, reliable employment with consistent office...


  • Barrie, Canada Simcoe Court Reporting Full time

    We are the leading Court Reporting firm serving Barrie, Simcoe County and surrounding areas and are looking for a full-time Client Care Representative to build a career with us and be the face (and voice) of our company to clients. While we are always looking for experienced operators, what we really look for are nice people who can smile through the phone,...


  • Barrie, Canada City of Barrie Full time

    **Posting Number**:RCSPT**-25-01** **Job Type**:Casual Part-time, up to 12 Months, Non-Union** **Salary Range**:$20.21 to $26.13 per hour** **Location**:Barrie, ON - Onsite**(see below for more details) **Posted**:Monday, December 16, 2024** **Application Deadline**:**December 31, 2025 at 11:59 pm** **The Opportunity** Recreation and Culture Services...


  • Barrie, Canada GroupHEALTH Benefit Solutions Full time

    **WHO ARE WE?** The GroupHEALTH Family of Companies is a leading Canadian provider of employee benefits, made up of GroupHEALTH Benefit Solutions, GroupSource, Manion Wilkins & Associates Ltd, and Disability Management Institute and an additional 7 operating companies. GroupHEALTH holds substantial controlling interest of the above companies and is a...


  • Barrie, Canada CIBC - Indigenous Recruitment Full time

    The following job posting and assessment questions were crafted by Kiinago Biinoogi Muskiiki (‘Our Children’s Medicine’ in English) in consultation with Indigenous Elders, Knowledge Keepers, and other members of the community. Applications housed on this platform provide a unique opportunity for First Nations, Métis, and Inuit job seekers to share...


  • Barrie, Canada Vistapac Inc Full time

    Customer Service Representative Vistapac is a flexible packaging company, providing innovative packaging solutions for 30+ years throughout North America. We specialize in solution-based packaging for the ice cream novelty, food processing, beverage and pet food industries. Vistapac is recruiting for a **Full-Time Customer Service Representative **to join...

  • Legal Administrator

    6 months ago


    Barrie, Canada Simcoe Court Reporting Full time

    This is a contract position covering a maternity leave with a term likely to range between 18 and 24 months, with a view toward a full time placement thereafter. Extensive training will be provided. We are the leading Court Reporting firm serving Barrie, Simcoe County and surrounding areas and are looking for a full-time Client Care Representative to build...


  • Barrie, Canada SE Health Full time

    **We are hiring a Full-time Customer Service Representative - 1 Year Contract** **SE Health is currently hiring a **Customer Service Representative,** **Here are many reasons why you will want to bring your talent to our team**: - You will be part of a distinguished Canadian, not-for-profit organization with a century of experience - You will experience...


  • Barrie, Canada TD Bank Full time

    **Work Location**: Barrie, Ontario, Canada **Hours**: 37.5 **Line of Business**: TD Wealth **Pay Details**: **CUSTOMER** - **Prepare documentation and provide updates to IA(s) in preparation for client meetings**: - **Create reports for analysis of client accounts**: - **Accept/create leads & ensure correct referral coding on TD Leads**: - **Review...


  • Barrie, Canada Mapleview Animal Clinic Full time

    Mapleview Animal Clinic in Barrie, Ontario is seeking a seeking a friendly and service-oriented Customer Service Representative to join our innovative and dynamic team in a full-time capacity. If you love cats and dogs, and enjoy helping people - search no further! The Customer Service Representative is responsible for ensuring the quality of care and...


  • Barrie, Canada Kinark Child & Family Services Full time

    **Job Description**: Reporting to the Clinical Services Manager, the Client Services Supervisor will be responsible for providing clinical, and quality improvement support as well as implementation of agency policies, procedures and initiatives to programs in Simcoe region. The Client Services Supervisor will be a member of the Simcoe management team. Our...


  • Barrie, Ontario, Canada beBee Professionals Full time $25,000 - $35,000

    beBee Professionals in Barrie is looking for a Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing top-notch customer service, processing transactions, and maintaining a clean and organized checkout area.Key Responsibilities:Process customer purchases and handle cash, credit, and debit...


  • Barrie, Canada Tremco Incorporated Full time

    Tremco Construction Products Group brings together Tremco CPG Inc.’s Commercial Sealants & Waterproofing and Roofing & Building Maintenance divisions; Tremco Barrier Solutions Inc.; Dryvit, Nudura and Willseal brands; Prebuck LLC; Weatherproofing Technologies, Inc.; Weatherproofing Technologies Canada and PureAir Control Services, Inc. Altogether, Tremco...