Service Manager

2 months ago


Edmonton, Canada Associated Ambulance Full time

With over 40 years in Emergency Medical Services, Associated Ambulance is the 2nd largest Ambulance Operator in the province. We provide ALS & BLS services to 23 locations in rural Alberta. We have exciting opportunities for Permanent & Temporary Full-time employment as well as offer casual employment status. If you are looking to jump-start your career, please join our Associated Ambulance Team. We Are Here For Life

This is a permanent FTE 1.0 position scheduled to starting July 1, 2023. This is a Monday to Friday daytime schedule.

**THE POSITION**

The role includes such tasks as:

- Manage a Service Department to achieve efficiency by maximizing production, controlling costs and establishing solid employee relationships.
- Coordinate and mange a fleet of over 59 ambulances and 10 crew trucks for proper inspection cycle, including the development of work orders
- Ensure high quality service and repairs and preventative maintenance are provided in a timely manner.
- Direct and schedule daily activities of all Fleet Staff including the Logistics Department which includes the effective and efficient delivery of timely medical and operations supplies
- Establish processes & standards to ensure efficient operations of the mechanic bay.
- Review completed jobs for quality control purposes.
- Handle employee inquires and or concerns.
- Guide and evaluate performance of service department staff.
- Conduct regular meetings with department staff to review goals, suggestions and/or concerns.
- Follow all company and manufacturer policies, directives and procedures.
- Ensure staff compliance with required health and safety regulations.
- Maintain an effective inventory parts to support the timely maintenance and repare of ambulances and fleet vehicles
- Shipping and Receiving of parts and supplies as per the needs and requirements of fleet and logistics
- Perform additional duties as required

**REQUIRED SKILLS**
- Minimum of 2 years experience in fleet or automotive repair (e.g. Technician, Shop Foreman or manager).
- Strong decision making and multitasking abilities.
- Effective administrative and management capabilities.
- Detail oriented
- Excellent interpersonal, communication and computer skills.

**WHY SHOULD YOU APPLY?**
- Competitive salary based on experience.
- Fully comprehensive Health & Dental benefit package
- Bountiful Health Spending Account
- On-the-job Training
- Flexible schedules for work-life balance



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