Inside Sales/customer Service

5 days ago


VaudreuilDorion, Canada Dalimar Instruments ULC Full time

**Ventes internes et support - instrumentation pour mesures acoustiques et vibratoires, capteurs dynamiques et systèmes d'acquisition de données**

**Qualifications**:

- LA MAITRISE DU FRANÇAIS ET DE L'ANGLAIS EST OBLIGATOIRE (ÉCRIT/PARLÉ)

**Éducation/Formation**:

- Diplôme de quatre ans ou formation spécialisée équivalente est un plus

**Expérience**:
Au moins trois à cinq ans de pratique, de formation et/ou d'expérience dans le domaine de l'instrumentation dynamique.

**Exigences physiques**:
Capable d'exécuter des fonctions essentielles avec ou sans autorisation raisonnable.

**Autre**:

- Compétences informatiques de base. Logiciel Sales Force
- Légalement autorisé à travailler au Canada sans parrainage de l'entreprise
- *Fonction de base :Suivre toutes les procédures et formulaires de Dalimar.
- Fonctions et responsabilités essentielles :Favorise le travail d'équipe, la coopération et l'engagement envers la « satisfaction totale du client » parmi les membres de l'équipe.
- Fournit un soutien général aux ventes, une couverture téléphonique, ainsi qu'un suivi des réparations et des devis.
- Reçoit une formation sur les procédures de vente et les principes piézoélectriques généraux.
- Fournit un soutien technique aux ventes et une couverture téléphonique pour les clients.
- Reçoit une formation sur les procédures de vente de l'entreprise et les principes piézoélectriques généraux.
- Fournit des devis pour les produits et services conformément à la politique de prix et de livraison.
- Aide les groupes de produits dans les activités de suivi.
- Répond à un large éventail de demandes de renseignements écrites et téléphoniques des clients. Fournit des commentaires à l'équipe de gestion des ventes.
- Assure une liaison essentielle entre les clients et l'usine en communiquant les commentaires des clients pour soutenir les efforts de marketing et d'ingénierie de Dalimar.
- Assiste et participe aux conférences de vente.
- Répond en conséquence à un large éventail de demandes de renseignements des clients sur la disponibilité des produits, les échantillons gratuits, la livraison, la réparation/l'entretien, l'état du compte, les demandes de documentation. Accepte et modifie
- Effectue d'autres tâches connexes selon les besoins.

**------------------------------------------------------------------------------------**

**Inside sales and support - instrumentation for acoustic & vibration measurements, dynamic sensors and data acquisition systems**

**Qualifications**:
**BOTH ENGLISH/FRENCH LANGUAGES IS A MUST (WRITTEN/SPOKEN)**

**Education/Training**:

- Four year degree or equivalent specialized training is a plus

**Experience**:

- A minimum of three to five years of practice, training and/or experience in dynamic instrumentation field.

**Physical Demands**:

- Able to perform essential functions with or without reasonable

**Other**:

- Basic computer skills. Sales Force
- Legally authorized to work in Canada without company sponsorship

*Basic Function:_Follow all Dalimar procedures and forms_.

**Essential Duties and Responsibilities**:_**Promotes teamwork, cooperation and commitment to “Total Customer Satisfaction” among team members.**_
- Provides general sales support, phone coverage, as well as repair and quotation follow up.
- Receives training in sales procedures and general piezoelectric principles.
- Provides technical sales support and phone coverage for customers.
- Receives training in company sales procedures and general piezoelectric principles.
- Provides quotations for products and service in accordance with pricing and delivery policy.
- Assists Product Groups with follow up activities.
- Responds to a wide range of written and phone customer inquiries. Provides feedback to the Sales Management Team.
- Provides critical liaison between customers and factory by communicating customer inputs to support Dalimar Marketing and Engineering efforts.
- Attends and participates at sales conferences.
- Responds accordingly to a wide range of customer inquiries on product availability, no charge samples, delivery, repair/service, account status, literature requests. Accepts and amends
- Performs other related duties as assigned.

Pay: $50,000.00-$60,000.00 per year

**Benefits**:

- Extended health care

Schedule:

- 8 hour shift

Work Location: In person



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