Manager, Business Information and Analytics

8 months ago

Ottawa, Canada Ottawa International Airport Authority Full time

As a member of the Finance Team, the **Manager, Business Information and Analytics** will lead and oversee business analytics projects and processes to provide data-driven insights related to business performance. The role will look at opportunities across all business units; providing leadership and direction to ensure effective implementation of departmental information needs, business plans, projects, standards, and processes. The Manager provides high-level analytic expertise for the development of complex reporting and analytical Business Intelligence (BI) solutions utilizing various tools such as Tableau.

The Manager will understand the requirements of employees within the department and then will work with the various teams to design, integrate and implement appropriate systems, which can then be leveraged for actionable and consumable insights..

**ESSENTIAL FUNCTIONS**:

- Utilize KPIs, business performance data, and industry trends to develop analytical tools, reports, and models across the organization to inform and support decision-making
- Develops standards and data collection processes to support robust analytics and reporting data pipelines
- Consult with stakeholders to understand the business model, objectives, issues, and challenges that analytics and data insights can support
- Work with a diverse group of stakeholders performing high level and detailed analysis,
- Develop a strong understanding of business requirements; working with business users/ business analysts to define technical and process requirements
- Structure ambiguous business problems and recommend visualization solutions
- Build effective working relationships with team members
- BI manager provides high level analytic expertise for the development of complex reporting and analytical Business Intelligence (BI) solutions utilizing various tools such as Tableau
- Manager is also responsible for maintaining, supporting, and upgrading reports, dashboards
- Provide leadership and direction in developing, prioritizing, implementing and monitoring information and analytic plans and strategies and related change management implications;
- Collaborate and partner to ensure financial information reporting and data analysis functions are integrated and responsive to business requirements and are delivered in a timely fashion;
- Provide leadership and focus on business driven enterprise data reporting initiatives using SAP and Tableau;
- Provide support and lead optimization initiatives for the SAP Business By Design solution and to new and existing financial management information systems (MIS);
- Design, generate and enable the distribution of regular and adhoc management reports in an accurate and timely manner;
- Perform data analysis and generate reports for operational purposes and Board of Directors and related Committees, collective bargaining and other confidential purposes on a periodic basis;
- Provide strong reporting and analytical information support to the management team;
- Provide and implement recommendations to update current MIS to improve reporting efficiency and consistency;
- Develop, implement and review business analytics processes to ensure compliance to policies, standards, regulatory requirements and ensure mitigation of risks;
- Analyze business information to identify process improvements for increasing business efficiency and effectiveness;
- Provide direct support and coaching to the organization on best-practice uses of data and analytics using the Tableau analytics platform and assist users in finding appropriate data sources;
- Drive the standardization and enhancement of data metrics and KPIs leveraging business process, data knowledge, and reporting tool design practices;
- Drive accuracy and consistency in data and reporting across the organization;
- Document and maintain business data definitions (metadata management) and provide end user training on the Tableau analytics platform, data and metadata;
- Determine and analyze business information requirements for data, reports, analyses, metadata, training, data quality, and services levels;
- Develop MIS documentation to allow for smooth operations and easy system maintenance; and
- Other business information and analytics initiatives, as required.
- Ability to communicate effectively both orally and in writing, possess excellent customer service skills with the ability to understand and meet client needs.
- Strong attention to detail, be quality focused, be organized, possess the ability to manage time and prioritize work.
- Be a self-starter, collaborative, highly adaptable and flexible, demonstrate assertiveness and be innovative.
- Be accountable, possess information monitoring and decision making abilities.
- Possess a strong visual analytic skillset and have a proven ability to adapt to new technologies, build and work with databases and data sources.
- Possess a valid driver’s licence (Class G or equivalent).

These abilities, combine

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