Community Outreach Coordinator

2 weeks ago


Ottawa, Canada HTA75 Full time

**Training Coordinator** - **Full Time (Contract)**

Are you seeking a fulfilling career with a purpose-driven organization dedicated to supporting hospitality and tourism workers and employers in the Greater Toronto Area?

We are excited to offer an opportunity to make a meaningful impact by providing invaluable support to workers and job seekers facing uncertainty in today's labour market. Join us and be a part of a mission-driven team committed to making a difference.

**Position Overview**

HTA 75 is seeking a Training Coordinator to oversee the logistics of all training programs. Collaborating with program specialists and instructors, this role ensures the effective management of program logistics and communication to facilitate participant engagement. The Training Coordinator plays a vital role in maintaining high program quality throughout participants' employment and training journey.

**Key Accountabilities**
- Compose and coordinate clear and timely communications to learners regarding training program details, promptly addressing inquiries and triaging them as necessary.
- Organize and distribute Zoom training information to participants for online training sessions.
- Manage the ordering and shipment of course materials, including workbooks, to participants or training locations.
- Collaborate with the Program team to set up training facilities, procure necessary supplies, and arrange for uniforms for all training programs.
- Oversee and maintain inventory of training equipment, uniforms, and supplies for each program.
- Update and maintain HTA 75's Salesforce database, ensuring accurate records of participant attendance and completed training sessions with the support of the Programs Team.
- Print, coordinate, and deliver certificates of course completion to participants.
- Maintain training records, including trainee lists, schedules, and attendance records.
- Prepare and submit reports on training activities.
- Schedule and book training rooms and other necessary venues with suppliers as needed.

**Role Requirements**
- This is a hybrid position and while some parts of this position can be completed at-home in a virtual setting, this position **has a significant in-person requirement** and **requires attendance various training sites, employer properties, and other meeting spaces across the Greater Toronto Area.**:

- This position will require **work outside of standard business hours**. HTA75 programs reflect the needs of the hospitality workforce and its availability for training and support.
- **This position will be **required** to work evenings and weekends.**

**Required Skills & Experience**
- Experience working in a non-profit or social service setting.
- Strong inventory and schedule management experience in a program-oriented organization.
- Proficiency in managing documentation and maintaining client records with compliance standards.
- Excellent interpersonal and communication skills.
- Strong problem-solving skills with a solution-focused mindset.
- Effective organization and task management abilities.
- Ability to work independently and collaboratively within a team.

**Compensation & Benefits**
- This role will receive an competitive annual salary of **$6**0**,000 - $**65**,000 CAD** (pro-rated through the length of the contract, if applicable)
- Health and dental program for the employee and dependents with 100% of the benefit premium paid by HTA75
- A hybrid approach to work where there is both in-person and virtual work times
- A remote work program which allows you to (at times) work from various locations outside of Ontario and Canada
- Inclusive and supportive paid personal time, sick time, and bereavement policies
- A supportive culture designed to help you develop and grow
- Professional development opportunities to enhance your career
- _Full time contract until March 31, 2024, with strong possibility for contract extension_

**Organization** **Overview**

At HTA 75, we are dedicated to ensuring the future success of hospitality workers by providing comprehensive skill development and support services. Our range of services includes financial advice, career navigation, and employment services, all designed to help hospitality workers strengthen their skills and overall well-being. By doing so, we contribute to the sustainability and quality of jobs within the hospitality sector, providing good wages, opportunities for career advancement, and enhanced health and retirement benefits.

Our approach is collaborative, working closely with hospitality employers to design and adapt solutions that meet the evolving needs of the workforce and industry. Our goal is to support workers to return to work safely, quickly, and stronger than ever.

At HTA 75, we are committed to promoting a diverse, anti-racist, inclusive, accessible, respectful, and equitable workplace. We believe in building a workforce that reflects the communities we serve, and we strive to create an environment



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