Housing Manager

7 months ago

North Vancouver, Canada Tsleil-Waututh Nation Full time

The Tsleil-Waututh Nation People currently reside on the North Shore of Vancouver, BC. Since time immemorial we have occupied Village sites all around səl̓ilẃət, also known as Burrard Inlet. This is how we have come to be the People of the Inlet. Revitalization is important at Tsleil-Waututh, where you will see our language, culture, and stewardship of the lands and waters returned to our people and we are once again prospering the same way our Ancestors had for so many years. We are one of the most progressive Nations in North America because we have deep cultural and spiritual roots, as well as a great affinity for the land and water. This is reflected in our work and interaction with the world at large. Working with the Tsleil-Waututh Nation is a unique opportunity as you will experience the wealth of Culture and strength of business practices._

**Job Summary**:
Working under the direction of the TWN Public Works Operations Superintendent, the Housing Manager is responsible for providing the administration of Housing programs at TWN Public Works. This position will ensure that housing projects and renovations follow the established guidelines and standards of the Tsleil-Waututh Nation and, in accordance with TWN- Tsleil-Waututh Nation Housing policy and procedures, as well as applicable Federal and Provincial legislation and regulations.

**Duties & Responsibilities**:

- Managing the TWN Housing Program, including:

- Assisting TWN members in accessing safe and affordable housing opportunities.
- Monitoring housing rents and arrears.
- Managing mortgages.
- Providing timely information and support to the TWN Housing Committee/Authority
- Providing regular updates to Chief and Council.
- Developing and maintaining accurate and well-organized records.
- Planning and implementing preventative scheduled and emergency maintenance and repairs of housing stock and other assets.
- Negotiating and monitoring contracts and service agreements.
- Developing and implementing new policies, and enforcing existing policies and laws,
- Authorizing and monitoring revenues and expenditures within approved budgets.
- Managing contractors and staff, including training, supervision and evaluation.
- Managing effective and accessible communications, including:

- Reporting to the community and funders.
- Addressing questions and complaints in a sensitive, timely and effective manner; and
- Facilitating community meetings or consultation processes, where required.
- Ensure all work and activities within the department are conducted in a safe and presentable manner.
- Prepares project schedules, cost analysis, permits, and bids.
- Coordinates, manages, and oversees all housing activities to ensure that houses are maintained, rents are collected, files are kept up to date, tenants are adhering to policy as set out in housing policy and tenant agreements.
- Works with tenants to ensure that housing inventory is kept in a good standard.
- Performing other duties, as required.

**Supervisory Responsibilities**:

- Manages housing team including authority related to staffing actions.
- Manages housing contractors.

**Qualifications**:

- Post-secondary education/training in Property Management, Construction, or Building Related Field or equivalent OR five (5) years’ direct experience in a residential/commercial building environment and demonstrated competence.
- Minimum of two (2) years of experience in Managerial/Supervisory role (preferably administering First Nations housing), construction, managing budgets and supervising staff.
- Familiarity with ISC and CMHC housing programming and understanding of financial issues.
- Intermediate knowledge of MS Office Programs and the Internet.
- Ability to develop databases.
- Valid BC Driver’s License, Class 5.
- Must be willing to participate in job-related workshops, training, seminars, and conferences to upgrade skills and training as required.
- Previous experience working within a First Nation community or organization is preferred.
- Working knowledge of Federal/Provincial legislation and regulations that include but not limited to the National Building Code, Canada Labour Code & Health & Safety regulations, Canadian Human Rights Code, Landlord and Tenant Act.
- Must successfully pass a Criminal Record Check.

**Knowledge, Skills & Abilities**:

- Strong interpersonal and communication skills, including the ability to:

- Speak and write effectively and accessibly.
- Present information and respond to questions in a respectful and accessible manner.
- Manage emotional clients or difficult situations; and
- Seek ‘win-win’ solutions.
- Ability to deal tactfully with sensitive issues and maintain confidentiality at all times.
- Proven track record of successfully delivering high-profile, high-risk projects.
- Strong oral and written communication skills, as well as ability to analyze quantitatively and problem-solve efficiently.
- Ability to communicate effectively in both

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