Is Specialist Application Support

3 weeks ago


SaintLaurent, Canada ABB Full time

**IS Specialist Application Support**:
**Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.**:
**Your responsibilities**:

- Build network of IT and Business contacts to facilitate timely case resolutions.
- Utilize all available tools and support processes to effectively troubleshoot, diagnose, respond to, and escalate support requests.
- Collaborate with the empower Support Team and partner with IT peers, functional business teams and customers
- Contribute to the Service Desk Knowledge Base repository.

**Your background**:

- Proven analytical, problem resolution and critical thinking skills with the ability to assess complex issues with limited information
- Strong customer service orientation with a passion for helping others.
- Experience working in multilevel (L1/L2) or complex operations support with responsibilities for driving issues to closure.
- Fluent in French, preferably Canadian French, both written and verbal.
- Excellent English language skills.
- Excellent verbal and written communication skills with the ability to clearly articulate complex information to IT/Application peers, business teams and customers.
- Ability to effectively manage multiple tasks simultaneously with an exceptional focus on quality.
- Committed, dependable and flexible team player.
- Self-directed, motivated and able to work independently.
- Strong sense of ownership, urgency and drive.
- Ability to meet objectives by engaging across multiple global, remote teams.
- Must be able to support North American business hours.

**Benefits**:

- Retirement plan
- Accident insurance
- Healthcare plan
- Wellbeing program

**More about us**:



  • Saint-Hubert, Canada Pipe and Piling Supplies Full time

    **Job description** Pipe & Piling Supplies Ltd. has an opening for an enthusiastic, self starter to join us in the role of IT Application Support Specialist. We offer a competitive compensation package with dental, medical, vision, LTD coverage. This is a full-time permanent role with a well-established organization. **Duties/responsibilities** - Manage...


  • Saint-Laurent, Canada ProEV - a division of ECI Full time

    **Job Title**:Technology Support Specialist (IT) **Reporting to**: Director of Technology **Role Definition**: Working in conjunction with all departments, the Technology Support Specialist will provide technical assistance, installations, and maintenance when required, as well as provide support to staff on special projects through training and...


  • Saint-Laurent, Canada Goodfood Market Corp. Full time

    **Goodfood** (TSX:FOOD) is a leading meal-kit service in Canada, delivering fresh meal solutions that make it easy for members from coast to coast to enjoy delicious meals at home every week. Goodfood’s mission is to make the impossible come true, from farm to kitchen, by enabling members to do their weekly meal planning and grocery shopping in minutes....


  • Saint-Laurent, Canada CAE Full time

    **Role and Responsibilities** CAE Pelesys is looking for Product Support Specialist's to work with our Customer Support Team. **Summary** In this role you will be responsible for supporting and maintaining the Pelesys product suite for our customers and internal stakeholders. You will work closely with Operations, L3 Support, software developers, and...


  • Saint-Laurent, Canada CAE Full time

    **About This Role** Using emerging technology and business trends, the System Architecture Specialist is leading the definition of the global architecture of the training devices to meet the requirements of the comprehensive integrated training solution. Working in collaboration with a network of system engineering specialists and domain experts, they are...

  • IT Support Specialist

    4 hours ago


    Saint John, Canada DP World Australia Full time

    Purpose of this position   We are currently seeking a dedicated IT Support Specialist to support the IT infrastructure at our growing port facility. This role is crucial for maintaining the integrity of wireless mesh networks, vehicle-mounted data terminals, automation systems, and operations planning. The successful candidate will possess strong team...


  • Saint-Laurent, Canada Specialty Health Network Inc. Full time

    **Location**: 400 av Sainte-Croix, Saint-Laurent, Quebec, H4N 3L4 At Shoppers Drug Mart, we’re innovating health and wellness in Canada. From prescriptions to walk-in clinics, and a beloved loyalty program, we’re caring and supporting our customers in new ways every day. With more than 1,300 locally owned and operated stores from coast to coast, the...


  • Saint-Laurent, Canada ABB Full time

    **Workday Payroll and Benefits Support Specialist**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and...


  • Saint-Laurent, Canada ABB Full time

    **EL Sales Support Specialist - Configuration & Quotation**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and...


  • Saint-Laurent, Canada MCKESSON Full time

    McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care. What you do at McKesson matters. We foster a...


  • Saint-Laurent, Canada Imperial Dade Full time

    Imperial Dade Canada, leading national distributor, has a job open in Montreal, Supply Division. A Sales Support Specialist I (SSS I) is responsible for providing support to the Sales and Customer Experience teams and Customers during the sales process. A Sales Support Specialist I interacts and coordinates with external suppliers, customers, and internal...


  • Saint-Hubert, Canada Techo-Bloc Full time

    **Company Description** Pave your career at Techo-Bloc** We are entrepreneurial and innovators at heart who love to roll up our sleeves, jump right in and get things done. We boast 9 cutting-edge manufacturing facilities, 13+ distribution centers, and a dynamic team of over 900 employees located across 20+ locations in North America. We have ambitious...


  • Saint-Laurent, Canada Aversan Full time

    **AWS Workspace Administrator** **Location**:Montreal, Quebec **Schedule**: HYBRID **DESCRIPTION **- As a System Administrator - AWS Workspace Administrator, your mission is to provide end to end support on the AWS Workspace platform. This to manage, support and implements new features. As a member of the IT infrastructure group, you will be involved in...

  • Sales Support

    6 days ago


    Saint-Laurent, Canada Noramco Full time

    Status: Regular, Full time **Location**: St-Laurent, Quebec **Job Description**: This is a multi-function role in a Business Centre. Reporting to the Sales Manager, the person in the Sales Support role should be a dynamic self-motivated individual ready to work in a fast-paced team environment and capable of providing superior customer service to our...

  • Customs Specialist

    1 month ago


    Saint-Laurent, Canada Spector & Co Full time

    We’re looking for a **Customs Specialist** our Purchasing department. If you are passionate, self-motivated and would like to work for a dynamic and leading company in the promotional items industry, we want to meet you!! **Job Summary**: The Customs Specialist is responsible for ensuring compliance with all applicable import and export regulations and...


  • Saint-Laurent, Canada ProEV - a division of ECI Full time

    **Job Title**:Manufacturing Process Specialist **Reporting to**:Applied Engineering Manager **Role Definition**: The Manufacturing Process Specialist will work collaboratively with key stakeholders and interface with all departments to document the manufacturing process, select equipment and tooling, and identify improvement opportunities. Through process...


  • Saint-Laurent, Canada Hitachi Energy Canada INC. Full time

    **Description** At Hitachi Energy, our purpose is advancing a sustainable energy future for all. We bring power to our homes, schools, hospitals and factories. Join us and work with fantastic people, while learning and developing yourself on projects that have a real impact to our communities and society. Bring your passion, bring your energy, and be part...


  • Saint-Laurent, Canada ABB Full time

    **Motion Service Sales Support Specialist**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations....


  • Saint-Laurent, Canada Hitachi Energy Full time

    At Hitachi Energy, our purpose is advancing a sustainable energy future for all. We bring power to our homes, schools, hospitals and factories. Join us and work with fantastic people, while learning and developing yourself on projects that have a real impact to our communities and society. Bring your passion, bring your energy, and be part of a global team...

  • Customs Specialist

    2 months ago


    Saint-Laurent, Canada Spector & Co Full time

    We’re looking for a **Customs Specialist** our Purchasing department. If you are passionate, self-motivated and would like to work for a dynamic and leading company in the promotional items industry, we want to meet you!! **Job Summary**: The Customs Specialist is responsible for ensuring compliance with all applicable import and export regulations and...