Front of House Manager
6 months ago
East Side Mario's is looking for a Front House Manager for our Dundas Location
Job Overview:
**Responsibilities**:
- Manage and lead the front of house staff, including servers, hosts, and bartenders
- Ensure excellent customer service and address any customer concerns or complaints
- Supervise daily restaurant operations to guarantee efficiency and compliance with company standards
- Train new employees on restaurant policies, procedures, and customer service expectations
- Coordinate with the kitchen staff to ensure timely food delivery and overall dining experience
- Handle cash transactions and maintain accurate records of sales
- Implement strategies to increase profitability and enhance customer satisfaction
**Requirements**:
- Proven experience in a supervisory role within a restaurant environment
- Strong leadership skills with the ability to motivate and manage a diverse team
- Excellent customer service and communication skills
- Proficiency in cash handling procedures
- Knowledge of restaurant management software is a plus
- Ability to work in a fast-paced environment while maintaining a positive attitude
- Flexibility to work evenings, weekends, and holidays as needed
Join our team as a Front of House Manager and be part of an exciting restaurant environment where your leadership skills will shine.
**Benefits**:
- Dental care
- Flexible schedule
- Paid time off
- Vision care
Schedule:
- Monday to Friday
- Weekends as needed
**Education**:
- Secondary School (preferred)
**Experience**:
- Hospitality: 1 year (preferred)
**Language**:
- English (preferred)
Licence/Certification:
- Smart Serve (preferred)
Work Location: In person
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