Administrative Assistant, Inpatient Mental Health

2 months ago


Peterborough, Canada Peterborough Regional Health Centre Full time

**Position**:Administrative Assistant, Mental Health & Addictions

**Department**:Inpatient Mental Health

**Position Status**:Temp Full-Time

**Temporary Contract End Date**:March 31, 2024

**Union**:Non-Union

**Number of Positions**:1

**HOURS OF WORK**:
**WHY WORK FOR US**:
Peterborough Regional Health Centre (PRHC) is a state-of-the-art regional hospital with a proud local history extending back over a century. With a capacity of 494 beds, our regional hospital has one of the busiest Emergency Department in Ontario and offers an extensive range of services, including specialized programs in renal, stroke, cardiac, cancer care, and vascular surgery.

We wouldn't be the hospital we are today without the people, and nothing is more important to us then our team of dedicated employees. At PRHC, we pride ourselves on creating and maintaining an environment where people are valued, recognized, and treated with respect.

We believe that the best way to support our patients is through our people. We do this by providing our employees with competitive and comprehensive benefit plans, a pension program with matching employer contribution, professional development opportunities, employee and family assistance program, health and wellness programs (gym and yoga memberships, annual wellness fair, travel discounts) and a learning fund for educational development. Exploring new positions, programs, or development initiatives is encouraged as it contributes to your personal and professional growth. PRHC supports and encourages you to pursue whatever path you choose.

**WHAT YOU’LL DO**:
The Administrative Assistant provides administrative support to the Director and Medical Director of Mental Health & Addictions (MH&A) Services, the Department of Psychiatry, Program Manager(s)of MH&A Inpatient & Adult Outpatient Programs, and numerous MH&A committees. Additionally, the Administrative Assistant serves as the Coordinator of PRHC-Mental Health & Addictions tele video/webcast services for the mental health and addictions department.

The incumbent must be able to support and contribute to day-to-day functioning within MH&A as well as contribute to strategic visioning and planning. This includes the ability to communicate with others at varying levels and positions in the organization, develop relationships within PRHC and externally with community partners, demonstrate analytical and conceptual skills, creativity and insight, and provide leadership as appropriate. Additionally, this position acts as a resource to the MH&A department, in that the incumbent will respond appropriately to departmental requests and inquiries and/or forward to others as indicated/when required.

**WHAT YOU’LL BRING**:

- College Diploma in Office Administration and three years’ experience as an executive secretary/administrative assistant or an equivalent combination of education and work experience.
- Previous experience in a hospital setting preferred.

**WHO YOU ARE**:

- Interpersonal Sensitivity: Demonstrated ability to understand and appropriately respond to the concerns of others, practicing active listening when interacting with individuals or groups and the ability to reflect on verbal and non-verbal behaviour and communicate effectively. Demonstrated ability to maintain confidentiality.
- Collaboration: Excellent interpersonal skills and demonstrated ability to build relationships across and outside the organization.
- Organizational Awareness: Demonstrates organizational awareness with a clear sense of organizational impact
- Results: Demonstrates the drive to achieve results by setting and working to meet goals, excellent organizational, problem solving, and time management skills. Excellent verbal and written communication skills.
- Service & Quality Orientation: Demonstrated desire to provide quality, patient centered care.
- Developing Others: Demonstrated ability to foster learning & development of others through coaching, managing performance and mentoring to stretch and challenge others.
- Holding Self Accountable: Demonstrated success by establishing appropriate levels of responsibility, holding others accountable and implementing (or implements) appropriate recognition or consequences.
- Visionary Leadership: Demonstrated ability to inspire others toward common goals through engagement and empowerment.
- Business Acumen: Demonstrated awareness of issues, processes, and outcomes; ability to research information, analyze data and writer reports.
- Strategic Orientation: Demonstrated understanding of the business implications of decision on one’s role and link daily work to the organization’s strategy.
- Leadership Presence: Demonstrated leadership abilities to participate in the implementation of new initiatives and coordinate follow through on multiple action items.
- Knowledge: Demonstrated knowledge of office administration duties including word processing (60 wpm), minute taking, transcription, maintaining file s



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