Store General Manager

7 months ago

Greater Toronto Area, Canada Sporting Life Inc Full time

**What You'll Do;**

As the Store General Manager you will report to the Director of Operations, you will manage all facets of the store operation to ensure that customer service and operational standards are achieved and holds full accountability for the store delivery on the sales and profit budgets for their location. You will motivate and lead managers and staff regarding selling skills, store cleanliness, departmental job lists, health and safety practices, employee relations, and compliance with Sporting Life policies and procedures.

**Customer Service**:

- Leads by example, providing exceptional customer service to Sporting Life’s internal and external customer.
- Serves as a role model for all customer services standards.
- Responsible for ensuring 100% customer satisfaction at their location.

**Operations**:

- Holds full accountability for attaining location profitability targets including sales and wage targets, shrink and audit, and key KPI’s.
- Completes authorizations for warranties and defective products according to SL Standards and Guidelines.
- Holds management and team accountable for following Sporting Life Loss Prevention Policies.
- Continuously oversees all phases of operations and staff performance within the selling and support areas and provides direction and correction where necessary.
- Provides direction to Management team on allocation of hours weekly to achieve store payroll budget.
- Responsible for timely reporting on cost of operations, sales, profits, inventory levels and turnover, shrink, productivity and staff performance, control of assets etc.
- In collaboration with the OM, ensures departments are well-maintained, re-stocked, and markdowns are complete.
- Provides feedback on merchandise requirements / gaps to In Store Merchandising teams, ensuring standards and directives are followed.
- Is directly responsible for achieving a Store audit passing score of 90%.
- Ensures store and employee adherence of Health and Safety Policies and programs.

**Leadership**:

- Motivates and leads managers and staff regarding selling skills, store cleanliness, departmental job lists, health and safety practices, employee relations, and compliance with Sporting Life policies and procedures.
- In partnership with senior management monitors staff development through on-going coaching, training, succession planning, and performance appraisals.
- Provides consistent connection and leadership to the team, on and off the sales floor, promoting a safe and inclusive environment for all.
- Conducts effective and motivational weekly management meetings.
- Conducts monthly one on one Management meetings of direct reports creating an environment of high-performance through focus and achievement of sales budgets, controllable expenses and Department KPI’s and targets.
- Continuously assesses requirements for staff hiring, development and training.
- Completes first interviews for all prospective associates hires.
- Supports contests, initiatives, and in store events to drive sales and engagement.

**Training**:

- Follows up to ensure 95% training saturation for all mandatory courses and applicable department category courses.
- Participates in new hire onboarding.

**What You'll Bring;**
- 4 - 5 years of senior retail management experience, in a comparable volume store.
- Excellent communication skills; able to communicate effectively at all levels.
- Superior knowledge in store operations, and demonstrable success in improving customer and employee experience.
- Ability to influence at all levels.
- Experience in managing controllable expenses and efficient scheduling.
- Strong sense of urgency and able to be nimble in understanding and driving sales in a changing business environment
- Superior analytical skills
- Understanding how to analyze business reporting and make business decisions and drive results through data.
- Proficient with Microsoft Office, Internet Explorer, and POS systems.

**What We'll Give You;**
- Access to the best brands and vendors including training and learning opportunities
- Competitive compensation
- Amazing product discounts
- Professional growth and development
- Flexible schedules

SL123

**Sporting Life is #unlikeanystoreintheworld**

**Who We Are;**

Sporting Life is a leading, iconic Canadian sports lifestyle retailer. Since 1979, we've been committed to providing our customers and their families with the best possible experience—and we are continuously working to improve it every day. We offer the best in outdoor apparel and fashion, footwear, equipment and accessories for men, women and kids. The mix of sport and fashion is what makes us unique.

YOU live for the great Canadian outdoors and take pride in living the Sporting Life. You relish in the exhilarating experience of skiing, snowboarding, cycling, running, tennis, hiking and camping and want to inspire our customers to do the same. You believe in the spirit of team, adapting to the ever-cha

  • Store Manager

    3 months ago

    Greater Sudbury, Canada Long Lake General Store Full time

    **Job Duties** - Lead and manage daily store operations to ensure efficiency and effectiveness. - Develop and implement strategies to drive sales and achieve store goals. - Train, mentor, and evaluate staff performance; conduct interviews for new hires. - Maintain inventory levels, manage stock orders, and oversee product displays. - Ensure compliance with...

  • Project Manager for Store Fixtures

    6 months ago

    Greater Toronto Area, Canada Vanguard Store Fixtures Inc. Full time

    **Vanguard Store Fixtures** is seeking a top-tier project manager well-versed in the Store Fixtures industry, with 10+ years of experience. Our company prioritizes manufacturing the highest quality products, transparent communication between team members and customers, and delivering a superior customer experience. If you align with our values, please...

  • General Laborer Wanted for Organizational Tasks

    3 weeks ago

    Toronto, Ontario, Canada Manager Full time

    We are seeking a diligent and organized individual to assist with various tasks in our lab environment.Job Summary:This is a general laborer position that requires the ability to lift 45 pounds and navigate stairs frequently throughout the day.Key Responsibilities:Clean and maintain walls, carpets, bathrooms, and windowsPerform light maintenance tasks as...

  • Hairstyling General Manager

    2 days ago

    Greater Toronto Area, Canada Marca College Full time

    The largest beauty schools in Ontario is looking for a FULL-TIME Hairstyling General Manager to join our reMARCAble team. As a registered school with the Private Career Colleges of Ontario for the last 38 years we are rapidly growing and looking to expand our organization. If your passion is in the beauty industry and if you like mentoring future...

  • Store Manager

    7 months ago

    Greater Toronto Area, Canada Coppa's Fresh Market Full time

    Coppa’s Fresh Market is a family-owned and operated grocery chain in the GTA. Since 1963, we’ve been committed to providing a truly authentic grocery experience, where customers get exceptional value, great service, and great selection of the finest quality foods from around the corner and around the world! We are looking for **Store Managers and...

  • Store Manager

    7 months ago

    Greater Toronto Area, Canada Conspiracy Comics Full time

    **About the role** The Store Manager will handle operational functions of the store and motivates the team to meet sales goals. The Store Manager reports directly to the District Manager and provides leadership and support for the team. We’re a long time family business with deep roots in the community but also with an eye to expansion and we need your...

  • Store Manager

    7 months ago

    Greater Toronto Area, Canada Conspiracy Comics Full time

    **About the role** The Store Manager will handle operational functions of the store and motivates the team to meet sales goals. The Store Manager reports directly to the District Manager and provides leadership and support for the team. We’re a long time family business with deep roots in the community but also with an eye to expansion and we need your...

  • Store Manager

    6 months ago

    Greater Toronto Area, Canada Aisle 24 Full time

    **Corporate Store Manager** **Aisle 24** is disrupting the Grocery Convenience industry by fusing technology with retail to bring convenience to all our customers. Our 24 hour self-service grocery stores provide an essential service to residents in residential communities in major urban markets. We pride ourselves on our innovative, industry changing...

  • Retail Store Manager

    2 days ago

    Greater Toronto Area, Canada FACTORY DIRECT Full time

    Are you ready to try something new? Are you overdue for something fun? Something that is challenging and rewarding? Something exciting with great growth opportunities? We would love for you to join us today! **Applicants with a Commission Sales background and experience selling Home appliances will be in higher consideration.** Store Manager Big Daddy...

  • Store Manager

    7 months ago

    Greater Toronto Area, Canada Treasure Hunt Full time

    Treasure Hunt sells brand name merchandise at extreme value prices and always have new deals for our valued customers! The Store Manager is responsible for ensuring all aspects of running a safe, efficient, productive and profitable store are achieved. These responsibilities include, but are not limited to, the selection and training of all associates, the...

  • Store Manager

    7 months ago

    Greater Toronto Area, Canada Magic Noodle 大槐树 Full time

    Start date: As soon as possible **Responsibilities**: - Responsible for recruitment and training of staff, management of staff information, appraisals, and etc. - Handle all aspects of interpersonal relationships in the store, lead the team and enhance communication - Be a bridge between stores and various departments including the headquarters, central...

  • Regional Manager

    1 week ago

    Greater Toronto Area, Canada Naan Kabob Full time

    Join a growing brand. We're hiring highly qualified and experienced Regional Managers (RM), General Managers (GM) and Assistant General Managers (AGM) for various locations across the GTA. Restaurant management is responsible for overseeing the assigned locations' revenue, profitability, service and quality goals while ensuring effective restaurant...

  • General Manager

    6 days ago

    Greater Toronto Area, Canada Service Inspired Restaurants Full time

    At Service Inspired Restaurants we take great pride in our diverse portfolio of restaurants and believe a brave, bold and results-driven culture inspires and creates new opportunities for everyone. Our values and promises are not simply a dream, vision, or mission, but a way of life for every person that becomes or wants to become a member of our team. Our...

  • Project Manager

    7 months ago

    Greater Toronto Area, Canada Solar Power Store Canada Ltd. Full time

    *About Us* At Sola Power Store, we are committed to ma ng a sust - able future a reality f - everyone. As a l - ing provider of so energy sol - ons, we offer a wide range of oducts and services desi ed to harness the power of the sun for our customers. We are currently seeking an experienced and dedicated Project Manager to join our team. As the...

  • Store Manager

    3 days ago

    Greater Toronto Area, Canada Blinds To Go Full time

    The Store Manager is responsible for driving the business by developing their team to best serve the customer and reach sales objectives within showroom. He/she must be a good communicator, sales coach, and someone who has a passion for leadership and mentorship to succeed within Blinds to Go.Key ResponsibilitiesEvaluate and strategize how to build a team of...

  • Store Manager

    3 days ago

    Greater Toronto Area, Canada Blinds To Go Full time

    The Store Manager is responsible for driving the business by developing their team to best serve the customer and reach sales objectives within showroom. He/she must be a good communicator, sales coach, and someone who has a passion for leadership and mentorship to succeed within Blinds to Go.Key ResponsibilitiesEvaluate and strategize how to build a team of...

  • General Labourer

    4 days ago

    Greater Toronto Area, Canada Rafat General Contractor Inc. Full time

    **GENERAL LABOURER - CONSTRUCTION LABOURER TRAINEE** (We have limited class sizes for this opportunity. This is paid training plus an extremely competitive starting hourly rate) We are willing to train good people to become skilled **Construction Labourers** on our construction crews. You will be working on various construction sites. Upgrade Skills...

  • Store Manager

    7 months ago

    Greater Toronto Area, Canada Tip Top, George Richards and Mr. Big & Tall Menswear Full time

    _**Grafton Apparel believes everyone deserves to look great! We fit your body, your budget, your style and with the confidence you get when you look and feel great!**_ **Want a career with a successful Canadian company? Let’s chat!** - **What we can offer you**_**;** **- Comprehensive benefit package including dental care, extended heath care, life...

  • General Manager

    2 months ago

    Greater Toronto Area, Canada PSG leadership Inc. Full time

    The General Manager will be tasked with evaluating the current business and building a national “go-to market” strategy to support aggressive grown targets in the short to medium term. The General Manager is responsible for all aspects of the management of the division’s national operations. In alignment with the company’s overall goals, the...

  • General Manager

    2 months ago

    Greater Toronto Area, Canada PSG leadership Inc. Full time

    The General Manager will be tasked with evaluating the current business and building a national “go-to market” strategy to support aggressive grown targets in the short to medium term.The General Manager is responsible for all aspects of the management of the division’s national operations. In alignment with the company’s overall goals, the incumbent...