Program Supervisor

6 months ago


Red Deer, Canada CarePros Full time

Who We Are

CarePros is a leading Children's Services Agency that provides Trauma-Informed Personalized Community Care and Agency Foster Care placements to children and youth living with a range of complex medical and behavioural diagnoses. We focus on cultural connection, family reunification and the transition of complex youth with disabilities into adulthood. CarePros is a highly awarded organization with several accolades:

- 2022 New Innovators List - People Leader (Diversity, Equity & Inclusion)
- 2021 #29 on The Globe and Mail Canada’s Top Growing Companies
- 2021 Canada's Safest Employer Awards
- 2020 Diversity Award of Distinction from Alberta Chambers of Commerce

The Opportunity

We are currently looking to hire a full-time Program Supervisor in Red Deer, AB who is committed to succeeding with our agency by supporting children, families, and the communities we serve

The Supervisor oversees CarePros front-line service providers and is responsible for ensuring that services staff deliver meet the needs of our clients and families in a caring and respectful manner, in accordance with CarePros policies and industry standards.

What You'll Do

As a Supervisor, you will be responsible for the following tasks:

- Ensure that staff deliver support in a caring and respectful manner
- Manage CarePros front-line staff by providing the following: 1:1 Coaching
- Detailed performance management
- Time and attendance management
- Training and development of front-line staff
- Monitoring of productivity and the organization of staff's workflows
- Completing Critical Incident Reports
- Working closely with other departments in the organization (People & Culture, Finance, Communications, etc.)
- Liaising with important internal and external stakeholders including Children's Services, FSCD, PDD, Etc.
- Provide on-call support to programs and clients as needed

Who You Are

As a Supervisor, you possess the following knowledge, skills, and abilities:

- Knowledge of mental wellness practices and the processes and procedures involved in providing effective home care
- Experience working with clients in Children's Services
- Knowledge of CPR and First Aid techniques needed to assess and treat injuries
- Proficiency in the English language, with the ability to comprehend instructions and communicate in a clear and logical manner
- Ability to actively listen, absorb information, and facilitate appropriate dialogue
- Recognize and understand emotions and handle situations with empathy
- Build and maintain cooperative and constructive relationships
- Detail-oriented with a critical degree of accuracy regarding data and analysis
- Effective team player who will work closely and support our Client & Community Relations Manager with all home care assessments and scheduling needs
- High level of self-motivation and initiative with the ability to work well under pressure
- Flexibility to be on-call as needed

Other qualifications include:

- 5+ years of experience supervising or managing front-line care staff
- 5+ years experience working with Children's Service, Family Support for Children with Disability (FSCD)
- 3-5 years of experience providing direct care to individuals with developmental disabilities and/or individuals with mental health concerns
- Post-secondary education in Social Work, Community Addictions / Mental Health, Child and Youth Care, or another related field. A Bachelor's degree is preferred
- Standard First Aid and Level C CPR + AED
- Class 5 Driver's License, vehicle insurance coverage and a clear Driver's Abstract
- Police Information Check; including Vulnerable Sector Check (within the last 3 months)
- Intervention Record Check (within the last 3 months)

Training related to the following is considered an important asset:

- Trauma Informed Care
- Suicide Prevention
- Mental Health First Aid
- The Brain Story Certificate

What We Offer
- As a valued employee at CarePros, you'll receive the following:

- A competitive salary
- Group RRSP matching with access to financial wellness tools and resources
- A comprehensive benefits program suited to your well-being needs and the needs of your family - including health, dental (100% coverage), vision, mental wellness counselling, and more
- A rotation that allows for work/life balance
- A dynamic, collaborative, and diverse working environment where your voice is heard and you make a positive impact in the life of the clients you care for
- Learning and Career Development; develop your skills through ongoing paid training and the use of innovative technology
- A commitment to the promotion of Health and Safety


  • Program Supervisor

    2 weeks ago


    Red Deer, Canada Action Group Full time

    Do you want to make the difference in someone’s life? Action Group is looking for someone just like you. Action Group _engages_ individuals with developmental disabilities, inspires them to become leaders in their own lives, and is constantly seeking _innovative_ solutions in our quest to provide exceptional service. Action Group is seeking a full time...

  • Program Supervisor

    5 months ago


    Red Deer, Canada CarePros Full time

    Who We Are CarePros is a leading Children's Services Agency that provides Trauma-Informed Personalized Community Care and Agency Foster Care placements to children and youth living with a range of complex medical and behavioural diagnoses. We focus on cultural connection, family reunification and the transition of complex youth with disabilities into...

  • Manager of Programs

    5 months ago


    Red Deer, Canada Canadian Mental Health Association Full time

    **Scope of the Position**: The Program Manager is a senior management position, responsible for the leadership and management of agency programs. The Program Manager works closely with the Executive Director to support the day to day operations of the organization. This leadership will promote a person-centered approach to service delivery. The programs...

  • Program Supervisor

    2 months ago


    Red Deer, Canada CarePros Full time

    Were you born to coach? Are you an expert in “listening first”? Empathy is more than an emotion; it is a skill. Do you empower confidence, spotlight team building, and foster empathy? “Empathy” a key function in driving productivity, innovation, and maintaining genuine connections. Will you champion a positive learning environment and embody a...


  • Red Deer, Alberta, Canada Alphabet Downtown Full time

    Job SummaryWe are seeking a qualified Childcare Program Coordinator to join our team at Alphabet Downtown.About the RoleThis is a permanent, full-time position working 40 hours per week. The successful candidate will be fluent in English and have the ability to work independently with minimal supervision.Key ResponsibilitiesAssist early childhood educators...

  • Program Coordinator

    6 months ago


    Red Deer, Canada Youth HQ Full time

    This front-line position delivers and monitors healthy, age-appropriate programming for children and youth in their care/supervision, supporting a strong, healthy agency across the region. KEY ROLES AND RESPONSIBILITIES: **Program Delivery**: - Creates and delivers programming ensuring activities are safe, fun, age and developmentally appropriate for all...

  • Supervisor

    6 months ago


    Red Deer, Canada Savers Full time

    Description Position at Value Village Job Title: Supervisor Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with...

  • Supervisor

    4 months ago


    Red Deer, Canada Savers Value Village Full time

    Description Job Title: SupervisorWho we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items...


  • Red Deer, Canada Canadian National Railway Full time

    At CN, we work together to move our company—and North America—forward. Be part of our Information & Technology (I&T) team, a critical piece of the engine that keeps us in motion. From enterprise architecture to operational technology, our teams use the agile methodology to automate and digitize our railroad ensuring our operations run optimally and...

  • Supervisor

    4 weeks ago


    Red Deer, Canada Alberta Health Services Full time

    Your Opportunity: We are looking for a dynamic professional to join our Medical Device Reprocessing Team supporting Red Deer Regional Health Centre. Reporting to the Central Zone MDRD manager, the MDRD Supervisor will be responsible for providing direct supervision and operational support to MDRD staff. The supervisor plays a key role in the organization...

  • Clinical Supervisor

    2 months ago


    Red Deer, Canada Alberta Health Services Full time

    Your Opportunity: The Clinical Supervisor will be in a key leadership role within the Red Deer Children's Addiction and Mental Health portfolio. Working closely with the Manager and other clinical supervisors, you will provide leadership, mentorship and support to the clinicians within the walk-in single-session program. This is an exciting opportunity to...


  • Red Deer, Canada Chinook Environmental Services Ltd. Full time

    Durée de l'emploi: Temporaire - Langue de travail: Anglais - Heures de travail: 120 to 200 hours per month - Education: - Expérience: **Education**: - College/CEGEP **Work setting**: - Urban area - Rural area - Remote location - Willing to relocate - Primary industry **Budgetary responsibility**: - $1,500,001 - $4,000,000 - $500,001 -...


  • Red Deer, Canada Chinook Environmental Services Ltd. Full time

    Work Term: Temporary - Work Language: English - Hours: 120 to 200 hours per month - Education: College/CEGEP - Experience: 1 to less than 7 months **Work setting**: - Urban area - Rural area - Remote location - Willing to relocate - Primary industry **Budgetary responsibility**: - $1,500,001 - $4,000,000 - $500,001 - $1,500,000 **Tasks**: - Administer...


  • Red Deer, Canada On Side Restoration Full time

    **Construction/Restoration Supervisor..or as we call it at On Side, Project Supervisor!** Are you an expert in the trades? Can you tell the difference between superior and excellent work? Are you are a born leader with exceptional customer service abilities? If you answered yes to those three questions, the Project Supervisor role at On Side might be the...


  • Red Deer, Canada Canalta Controls Ltd. Full time

    The _Canalta Group of Companies_ _is a privately held, Canadian owned company focusing on the manufacturing and service of industrial control and measurement equipment, specifically targeting the gas industry, and supplying internationally. We are currently recruiting for an **Machine Shop Supervisor **at our head office location in **Red Deer,...

  • Site Supervisor

    5 months ago


    Red Deer, Canada Bar W Petroleum & Electric Full time

    **JOIN THE BAR W TEAM!** Now Hiring: Full-time Site Supervisors in our Maintenance & Construction Divisions. We have several openings at various levels. Our Supervisors specialize in maintenance in the Retail/Commercial Gas Stations, Cardlock/Bulk Petroleum sites and Commercial/Industrial Electrical Services for downstream Maintenance and Construction in...

  • Site Supervisor

    6 months ago


    Red Deer, Canada PSSI Full time

    *** The Supervisor performs exempt executive work such as the daily supervision of the hourly laborers and lead persons. The primary duty entails the supervision of the sanitation lead persons and laborers in designated departments/areas of our customers plants to ensure that our team is working safely, efficiently, and in compliance with regulatory agency,...

  • Clinical Supervisor

    3 months ago


    Red Deer, Canada Alberta Health Services Full time

    Your Opportunity: The Clinical Supervisor will be in a key leadership role within the Red Deer Children's Addiction and Mental Health portfolio. Working closely with the Manager and other clinical supervisors, you will provide leadership, mentorship and support to the clinicians within the walk-in single-session program. This is an exciting opportunity...


  • Red Deer, Canada The City of Red Deer Full time

    **The Opportunity**: The Collicutt Supervisor is responsible for leading, managing, directing and promoting all aspects of the Collicutt Centre. This includes facility administration and supervision of staff engaged in marketing, programming, scheduling, maintaining and various other operations involved in the delivery of a comprehensive offering of leisure...


  • Red Deer, Alberta, Canada Savers Value Village Full time

    About UsSavers / Value Village is a leading thrift retailer with a mission to champion reuse and inspire a future where secondhand is second nature.Job Title: Retail Store SupervisorWe are seeking a Retail Store Supervisor to join our team. As a Retail Store Supervisor, you will be responsible for leading a team of sales associates and ensuring the smooth...