Postgraduate Certificates and Placement Liaison

5 months ago

Peterborough, Canada Trent University Full time

**JOB PURPOSE**:
**KEY ACTIVITIES**:
Postgraduate Certificates
- Assisting new and returning Business Postgraduate Certificate students around courses required in each term, pre-requisite waivers, using the self-service registration system, creating a conflict free timetable and orientation to Trent.
- Meets with students in person or via zoom to help with course registration.
- Liaise with the AAA for Postgraduate Certificates (on the Durham campus) around consistent messaging across the two campuses.
- Acts as first point of contact for these students on the Peterborough campus.
- Advises students on changing campuses or changing certificates.
- Communicate with students prior to arrival in Peterborough to assist with course registration and questions regarding Trent.
- Run pre-requisite waivers for new and returning PGC Peterborough students each term.
- Liaises with Trent’s Registrar’s Office regarding policy and procedural matters, scheduling, student records, and communicates confidential information about waivers, conditions, exceptions etc. with respect to certificate students.
- Works closely with Trent International to provide consistent messaging around orientation and arrival, and academic regulations.
- Tracks postgraduate certificate students across terms; checks academic summaries, and checks summer leave of absence.
- Assist students with course planning and how to finish their certificate if they have failed a course or taken a course out of order.
- Works with the Department Coordinator around PGC timetabling and enrolment management on the Peterborough campus.
- Inform students of supports available at Trent and liaise with Off-campus housing, International Advising, and Academic Advising (for appeals) to support PGC students.

Placements
- Under the direction of the Department Coordinator, coordinates day to day administrative operations for placements.
- When meeting with community partners and potential new hosts, shares all School of Business experiential learning opportunities and explains differences between placements, internships, and co-ops. Also, works closely with School of Business Internship & Co-op Liaison to share agency contacts and guide employers to best experiential learning option.
- When meeting with students, shares all School of Business experiential learning opportunities (placements, internships, and co-ops), explaining the differences, answering questions, etc.
- Maintains database of all placement sites and contact persons.
- Receives and reviews placement requests and questions from students and agencies. Market and recruitment opportunities.
- Counsel students about placement opportunities in fourth year that match their interests and aspirations, assists students with making informed choices about their placement requests.
- Liaises with agencies, organizations and students to confirm details of placement, matches and student/instructor orientation and onboarding processes.
- Creates and maintains placement blackboard. Updates Placement Student Handbook. Reminds placement students about deadlines listed in the academic calendar.
- Provides support to students throughout their placement job searches.
- Receives and reviews placement requests and responds to questions from agencies.
- Updates, prepares, and distributes appropriate forms to students and agencies.

Communications and Public Relations
- Monitors and updates the Business certificates and School of Business webpages for both campuses and manages social media accounts.
- Writes and distributes the Business Certificates newsletter to Peterborough PGC students.
- Represent School of Business at various institutional events including, but not limited to, Open House, Ontario University Fair, Orientation, general awareness events, etc.
- Assists with Departmental events such as CEO in Residence, Life After Trent, and Awards Ceremony.
- Maintains a high level of professionalism when working with students, campus staff or external contacts to the University and acts as an ambassador for Trent University.

**EDUCATION REQUIRED**:
Honours Degree (4 year) in relevant field such as Business Administration.

**EXPERIENCE/QUALIFICATIONS REQUIRED**:

- Two (2) years of administrative experience.
- Knowledge of Trent University’s academic programs, principles of experiential learning and university risk management policies.
- Proficiency in the use of Microsoft Office and ability to adapt to emerging technologies and new software.
- Excellent English, oral and professional written communication skills.
- Excellent organizational skills and problem-solving skills with strong attention to detail.
- Maturity, good judgement, tact, and the ability to maintain confidentiality.
- Ability to work accurately in stressful conditions with multiple demands, tight deadlines, frequent interruptions and changing priorities.
- Effective interpersonal skills, ability to work independently and as part of a team.
- Able to be

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